Samsung 1740 Common Windows Problems

OLVING

ROBLEMS

6.19

Common Windows Problems

Note: Refer to Microsoft Windows 9x, Me, NT 4.0, 2000 or XP User’s Guide that came

with your PC for further information on Windows error messages.

Problem Possible Cause and Solution

“File in Use” message

appears during

installation.

Exit all software applications. Remove all software from

the

StartUp Group

, then restart Windows. Reinstall the

printer software.

“Error Writing to LPTx”

message appears. • Ensure that the cables are connected correctly and the

printer is on.

• If bi-directional communication is not turned on in the

driver, it will also cause this message.

“General Protection

Fault”, “Exception OE”,

“Spool32”, or “Illegal

Operation” messages

appear.

Close all other applications, reboot Windows, and try

printing again.

Contents

Main i ii C I S ETTING U P Y OUR P iii U SING P RINT M P RINTING T iv M AINTAINING Y OUR P S OLVING P v A vi Environmental and Safety Consideration Laser Safety Statement vii Ozone Safety Power Saver Recycling Radio Frequency Emissions Page 1.2 Special Features Print with excellent quality and high speed Handle paper flexibly Create professional documents 1.3 Save your time and money Print in various environments 1.4 I Printer Components Front View Page 1.6 Understanding the Control Panel On Line/Error and Toner Save LEDs Cancel button 1.7 Page Setting Up Your Printer 2.2 Unpacking 2.3 Selecting a Location Clearance Space 2.4 Installing the Toner Cartridge 2.5 2.6 Loading Paper 2.7 2.8 Changing the Paper Size in the Tray 2.9 Connecting a Printer Cable Using a Parallel Cable 2.10 Using a USB Cable 2.11 Turning the Printer on 2.12 Printing a Demo Page 2.13 Installing Printer Software If you are printing from Windows If you are printing from Macintosh If you are printing in Linux 2.14 Printer Driver Features 2.15 Installing Printer software in Windows Installing Printer Software 2.16 2.17 Page Page 2.20 Viewing the Users Guide Using Print Materials 3.2 Choosing Paper and Other Materials 3.3 U P M Sizes and Capacities Card stocks Transparencies Labels Envelopes Guidelines for Paper and Special Materials 3.5 Selecting the Output Location Printing to the Top Output Tray Printing to the Rear Output Tray 3.6 To open the rear output tray: 3.7 Loading Paper Using the Tray 3.8 Using the Manual Feeder Page 3.10 Printing on Envelopes 3.11 3.12 Printing on Labels 3.13 Printing on Transparencies 3.14 3.15 Printing on Card Stock or Custom-sized Materials 3.16 Printing on Preprinted Paper 3.17 Page Printing Tasks 4.2 Printing a Document 4.3 Canceling a Print Job 4.5 To stop a print job from the Printers folder Using a Favorite Setting Using Help 4.6 Setting Paper Properties 4.7 4.8 Using the Toner Save Mode From the Control Panel 4.9 From the software application 4.10 Printing Multiple Pages on One Sheet of Paper (N-Up Printing) Page Scaling Your Document Fitting Your Document to a Selected Paper Size 4.14 Printing Posters Page 4.16 Setting Graphic Properties 4.17 4.18 4.19 Printing Watermarks Using an existing Watermark Creating a Watermark Editing a Watermark Deleting a Watermark 4.22 Printing Overlays What is an Overlay? Creating a New Page Overlay Page Using a Page Overlay Deleting a Page Overlay 4.26 Using the Status Monitor Opening the Status Monitor 4.27 Changing the Status Monitor Program Setting Setting Up Locally Shared Printer Windows 9x/Me Windows NT/2000/XP Page Page 5.2 Maintaining the Toner Cartridge Toner cartridge storage Toner cartridge life expectancy Saving toner 5.3 Redistributing Toner 5.4 Replacing the Toner Cartridge 5.5 Cleaning the Printer Cleaning the Outside Cleaning the Inside Cleaning inside the printer 5.6 5.7 Printing a cleaning sheet 5.8 Consumables and Replacement Parts Solving Problems 6.2 Troubleshooting Checklist 6.3 Solving General Printing Problems 6.4 6.5 6.6 6.7 Clearing Paper Jams In the Paper Exit Area Page In the Paper Feed Area Around the Toner Cartridge Tips for Avoiding Paper Jams When Printing on the A5-sized Paper 6.12 Tips for Avoiding Paper Jams Solving Print Quality Problems Print Quality Checklist 6.13 Solving Print Quality Problems 6.14 6.15 6.16 6.17 6.18 Troubleshooting Error Messages LED status legend 6.19 Common Windows Problems 6.20 Common Macintosh Problems Problems in the Chooser Printing Errors 6.21 Common Linux Problems 6.22 6.23 Page Page 7.2 Using Your Printer in Macintosh Installing Software in Macintosh Macintosh Hardware Requirement: Macintosh System Requirement: Page 7.4 Mac OS 10.x Page Page 7.7 Printing a Document 7.8 7.9 Using Advanced Printing Features Mac OS 8.6 ~ 9.x 7.10 A Darkness/Quality Color 7.11 A Background Printing Paper Source 7.12 Mac OS 10.x Output Option Layout Page 7.14 Using Your Printer in Linux Installing the Printer Driver Supported OS Recommended Requirements Softwares 7.15 Page Page 7.18 Changing the Printer Connection Method Page 7.20 Using the Configuration Tool 7.21 7.22 Changing LLPR Properties 7.23 7.24 Printer Specifications 7.25 Paper Specifications Overview 7.26 Supported Sizes of Paper 7.27 Guidelines for Using Paper 7.28 Paper Specifications Paper Output Capacity 7.29 Printer and Paper Storage Environment Page I C D E I R S T U W