recall to the system operator group. Hold, transfer,
RECALL TO OPERATOR
This function will allow the call to recall the operator instead of to the transferring station after the transfer recall time expires.
REDIAL REVIEW
The Redial Review feature allows a review of the last number before dialing or allows access to the Call Log Blocks if assigned. These Call Log Blocks record the last ten (10) numbers dialed. When the LNR key is pressed the last number dialed is displayed.The log can then be scrolled using the Volume (Up/Down) keys and a previously dialed number can be selected.
REMOTE PROGRAMMING—PC
Remote programming allows the technician to access the system database from a remote location for the purpose of making changes to the customer data. OfficeServ Manager is the proprietary programming application used to access and manipulate the database.The OfficeServ Manager program connects to the system via LAN connection to the MCP.
RING MODES
Time Based Routing - PlansEach C.O. line can be programmed to ring at any station or station group. Each line can be assigned a ring destination based on six (6) different ring plans based on time of day and the day of the week. The system operator (intercom dial “0”) can also be a different station group for each ring mode.
Automatic / ManualRing destinations will automatically change based on time of day and day of week.
At any time the system can be manually forced into a specific ring plan. It will remain in this ring plan until manually taken out.
Holiday ScheduleThe system has a table of 20 dates that are used to define holidays. On a date designed as a holiday the system will remain in a ring plan for that calendar day providing the system was already in that ring plan. This feature will override the ring plan time table.
Temporary OverrideAt any time the system can be forced into a specific ring plan for a temporary period of time until the next scheduled ring plan automatically takes effect.
RING OVER PAGE
Any outside line can be programmed to ring over a
SECRETARY POOLING
Each keyset may be defined as an executive (BOSS in programming) or a secretary (SECY in programming) in system programming. Each executive can have up to four secretaries and each secretary can have up to four executives.These arrangements are known as executive/secretary pools.There can be multiple pools in a sys-
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