6.OUTGOING: This is the number of times this trunk was used to make an outgoing call. A valid outgoing call is defined by the SMDR START TIME programmed in MMC 501.

7.BUSY: This is the number of times this trunk was busy when accessed by a button or dial code.

D**************************** STATION HUNT GROUPS **************************

 

<————————

1 OUTSIDE CALL —————————————————————>

5 <-INTERCOM->

2GROUP

3ANSD

4NOT-ANSD

6ANSD

500

0000

 

0000

0000

501

0000

 

0000

0000

502

0000

 

0000

0000

503

0000

 

0000

0000

504

0000

 

0000

0000

1.OUTSIDE CALLS: These statistics are for outside calls that reach these station groups regardless how they arrive there.

2.GROUP: Listing of all station groups in the system.

3.ANSD: This column is a peg count of all answered trunk calls that rang to the specific group directory num- ber regardless of how these arrived.

4.NOT-ANSD:The number of times any trunk call directed to the specific group number was not answered by any member of the group.

5.INTERCOM: An intercom call made from a station or device within the system to the specific group number.

6.ANSD: This is a count of how many times an intercom call was answered by any group member of that spe- cific group.

E**************************** INDIVIDUAL

STATIONS ***************************

 

 

 

 

 

1

 

 

 

11

 

 

<—————————————————— OUTSIDE CALL —————————————————> <-INTERCOM->

2

3

4

5

6

7

8

9

10

12

13

EXT STATION-NAME ATTA ANSD NOT-ANSD DIALED ICM-TRSF TRK–TRK PICKUP ANS DIALED

201

 

0000 0000

0000

0000

0000

0000

0000

0000

0000

202

 

0000 0000

0000

0000

0000

0000

0000

0000

0000

203

 

0000 0000

0000

0000

0000

0000

0000

0000

0000

204

 

0000 0000

0000

0000

0000

0000

0000

0000

0000

205

 

0000 0000

0000

0000

0000

0000

0000

0000

0000

1.OUTSIDE CALLS: These statistics are for outside calls that in any way reach individual stations or devices.

2.EXT: Listing of all extension numbers in the system. This also includes AA/VM ports.

3.STATION NAME: The name for each particular station as programmed in MMC 104.

4.ATTA: Average Time To Answer for stations is counted in the number of seconds that ringing signal is applied to a station for trunk calls and recalls. The ATTA is the sum of all answered times divided by the answered call count. Use the same calculation method as used for individual trunk ATTA.

4.52