Samsung 7200 4.10 TRAFFIC REPORT OVERVIEW, PAGE, USED, PAGE, USED, USED, TOTAL, SYSTEM, ENDING:, STATION, ACTIVITY, OUTGOING, WAS BUSY, INTERNAL, EXTERNAL, ALL PAGE

4.10 TRAFFIC REPORT OVERVIEW

A***************************** SYSTEM STATISTICS ****************************

1	BEGINNING: 04/01/99 08:00					ENDING:	04/01/99 17:30
2	ACTIVITY					SYSTEM	TOTAL
	3	INCOMING TRUNK CALLS - ANSWERED..................					0000
	4	INCOMING TRUNK CALLS - NOT ANSWERED..............					0000
	5	OUTGOING	TRUNK CALLS ............................				0000
	6	A SELECTED TRUNK			WAS BUSY........................		0000
	7	INTERCOM CALLS -			COMPLETED.......................		0000
	8	INTERCOM CALLS -			NOT ANSWERED....................		0000
	9	TRUNK RECALLS TO			STATION.........................		0000
	10	TRUNK RECALLS TO			OPERATOR GROUP..................		0000
	11	INTERNAL	PAGE	USED...............................			0000
	12	EXTERNAL	PAGE	USED...............................			0000
	13	ALL PAGE	USED	....................................			0000

1.BEGINNING & ENDINGThis identifies when the statistics were collected. It includes dates and time.2.ACTIVITY: Overall summary of traffic in the system for activities 3 to 13.

3.INCOMING TRUNK CALLS-ANSWERED:These are any incoming trunk calls to the system. These calls are pegged when answered by any device and/or station in the system whether it is a new call or a recall.

4.INCOMING TRUNK CALLS-NOT ANSWERED: These are any incoming trunk calls that were not answered by any station or device in the systems. These are the same calls that would be flagged as abandoned in SMDR.

5.OUTGOING TRUNK CALLS: These are all outgoing trunk calls that were originated by any station or through the DISA feature. Outgoing trunk calls are valid calls as defined by the SMDR START TIME in MMC 501.

6.A SELECTED TRUNK WAS BUSY: Pegged every time a trunk or trunk group was busy regardless of the man- ner in which it was selected (e.g., DTS key, LCR,“9” 7XX, TRK GROUP SELECT, SPD, External call forward, DISA).

7.INTERCOM CALLS COMPLETED: These are all intercom calls that were completed to any station, station group or device.

8.INTERCOM CALLS NOT COMPLETED: These are all intercom calls that were not answered and resulted in the calling party hanging up. A call to a station group that overflows to another station is considered not answered whether the overflow destination did or did not answer.

9.TRUNK RECALLS TO STATION: These are trunk calls that were placed on any kind of hold and recalled a sta- tion. These are also trunk calls that were transferred and were not answered and recalled the transferring sta- tion. This includes members of the operator group that put calls on hold and then recall the operators sta- tion.

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