ROOM STATUS

The OfficeServ 7200 Hotel / Motel system provides three methods to review the five room status conditions.

1.An administrator’s display keyset can be used to view the status of any individual room and scroll through the list of all other rooms to view their status.

2.One or more 64 Button Modules can be used to view the status of all rooms for any of the five room con- ditions (Example: press the Room Status View key for “AVAILABLE” and all the buttons corresponding to available rooms will light red).

3.Printed reports can be obtained to review the room status conditions for all rooms. See Printed Reports–Room Status, earlier in this document.

ROOM STATUS UPDATE

The system operation provides two methods to update the status of each guest or meeting room.

Automatic

The hotel manager informs the system technician of the preprogrammed time he wants all rooms to automatically change from “Occupied” to “Needs Cleaning” on a daily basis. In addition each room is automatically changed to “Needs Cleaning” upon check out.

Manual

Hotel personnel, such as maids, maintenance men or administrators, can dial a code from the guest/meeting room telephone to manually update the room status as required.

The manual room status update codes are:

0= Room needs to be cleaned.

1= Room cleaned. This updates the room status to either AVAILABLE or OCCUPIED.

2= Room needs maintenance. This makes the room NOT AVAILABLE for check in.

3= Room repaired. This updates the room status to either AVAILABLE or OCCUPIED.

STAFF I.D. CODES

These are simply Authorization Codes that hotel employees must enter to access various Hotel / Motel fea- tures. These codes will appear on the Room Bill printout to indicate who posted the charges to a specific room. They provide a measure of security and control for hotel management. There are 500 STAFF ID codes in the software.

STATION TYPES

The system software enables station ports to be defined for a specific use throughout the hotel. Each telephone can be designated as being one of the five following types. A class of service has been established for each station type.

1.NORMAL STATION – This is the default setting. The station will operate in the manner associated with a normal business station.

2.ADMINISTRATOR – Only stations designated as Administrator can access special Hotel / Motel features, such as Check In, Check Out, Room Status, Print Report, etc.

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