Troubleshooting

PROBLEM

SOLUTION

 

 

Air flow

• Check if you have selected good'sleep mode. In this mode, you

adjustment is not

cannot adjust the air flow direction since it is set to Auto.

working.

 

 

 

Fan speed

• Check if you have selected Dry/Turbo/good'sleep mode. In these

adjustment is not

modes, fan speed is set to Auto and you cannot adjust the fan

working.

speed.

 

 

 

• Check if your batteries are depleted.

 

• Make sure nothing is blocking your remote controller sensor.

Remote

• Check whether there are strong lighting apparatus near the air

conditioner. Strong light which comes from fluorescent bulbs or

controller is not

neon signs may interrupt the electric waves.

working.

• Stand towards the center of the product, point the remote

 

 

controller towards the remote control receiver and press the

 

button.

 

 

Timer function

• Check if you have pressed the Set/Cancel button on the remote

does not work.

controller after setting the time.

 

 

The air

• Check the air conditioner is in auto cleaning mode. When turning

conditioner is not

the air conditioner off after using the auto cleaning function, it

turned off.

will take 3 minutes to turn the air conditioner off.

 

 

 

• Odor may permeate depending on the surrounding environment

Odors permeate

or operating condition. Ventilate the indoor air.

• Check if the appliance is running in a smoky area. Ventilate the

in the room

room or operate the air conditioner in Purity mode for 1~2

during operation.

hours. (We do not use smelly components in the air conditioner.)

 

 

• Clean the Zero filter and Full HD Filter if they are dirty.

 

 

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Samsung AF28FSSDAWKNBT Speed, Check if your batteries are depleted, Neon signs may interrupt the electric waves, Button