Troubleshooting

Refer to following chart if the air conditioner operates abnormally. This may save time and unnecessary expenses.

PROBLEM

SOLUTION

 

 

 

• Check power status and then operate the air conditioner again.

The air conditioner does not work

• Check whether the power plug is connected correctly or the auxiliary power

switch is switched on.

at all.

• If the air conditioner is switched off by the Timer function, press theOn/Off

 

 

button.

 

 

The temperature adjustment is not

• Temperature adjustment is not available when the Fan mode is selected.

working.

 

 

 

Fan speed adjustment is not

• Check if you have selected Auto/Dry/Turbo mode. In these modes, fan speed is

working.

set to Auto and you cannot adjust the fan speed.

 

 

 

• Replace the exhausted batteries with new ones.

 

• Do not block the remote controller receiver.

Remote controller does not work.

• If the remote controller is used near strong light(3-wavelength fluorescent

 

light, neon sign etc.), the remote controller may not work due to the electronic

 

jamming signal

 

 

 

• Check if the set temperature is higher than the current temperature. Press the

 

Temp + or - button on the remote controller to set the temperature lower than

 

the current temperature.

 

• Check if you have selected Fan mode. In this mode, Cool air will not come out in

 

Fan mode therefore select Auto/Cool/Dry mode.

 

• Check if the air filter is blocked by dirt. If there is a lot of dust on the Air filter,

 

cooling performance may decrease. Clean them frequently.

 

• Check if the outdoor unit is covered or installed near the obstacle. Take the cover

Cool air does not come out of the

off and take the obstacle away.

air conditioner.

• Check if the indoor unit is installed in a place with direct sunlight. Close the

 

curtain or blind to cover the sunlight.

 

• If the doors or windows are open, it may cause bad cooling performance. Close

 

the doors and windows.

 

• If the air conditioner has just been turned on or the indoor temperature reaches

 

the desired temperature, only fan will operate around 3 minutes for the product

 

protection.

 

• Check if the pipe length is too long. When the pipe length exceeds maximum

 

allowable pipe length, cooling performance may decrease.

 

 

ENGLISH

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Samsung AP0AS0ANXSG manual Troubleshooting

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