Samsung DVD-HR757/XEG, DVD-HR757/XEB manual Reference, Troubleshooting, Power, Playback

Reference

Troubleshooting

If your product malfunctions, go through the checkpoints below before contacting a Samsung authorised service centre.

Power

The input is displayed for a while when the power is turned on.

Checkpoint 1	The HDD & DVD RECORDER requires some
	time to initialize and the input will be displayed
	for approx. 10 seconds after it is turned on.

Recording

Cannot record TV programmes.

Checkpoint 1	Check whether the power cord is securely
	plugged into the power outlet.
Checkpoint 2	Did you set the HDD & DVD RECORDER
	channel settings correctly?

icon appears on the screen.

Checkpoint 1	You cannot use this operation or
	function due to one of the following
	reasons:
	(1)	Your DVD disc restricts it.
	(2)	Your DVD disc does not support this
		feature (for example: angles)
	(3)	The feature is not available at the moment.
	(4)	You’ve requested a title, chapter, or scan
		time that is out of range.

Play mode settings are different from the settings configured in the Settings menu.

Checkpoint 1	The disc does not support all selected
	functions. In this case, some settings
	configured in the settings menu may not work
	properly.
Cannot change the aspect ratio.
Checkpoint 1	The aspect ratio is fixed for DVD discs.
	(See page 35)

Checkpoint 3	Check the free space on your
	HDD/DVD-RAM/±RW/±R discs.

I pressed the REC button but there is no response.

Checkpoint 1	Check available disc type. (See page 60)
	If a programme is copy protected, it cannot be
	recorded.

Playback

Cannot play the disc.

Checkpoint 1	Check whether the disc is inserted
	correctly with the label facing up.
Checkpoint 2	Check the regional code of the DVD disc.
Checkpoint 3	This HDD & DVD RECORDER cannot play
	some types of discs.
	(See pages 7, 40)

Reference

The angle operation does not work while playing a DVD disc.

Checkpoint 1	The angle operation is available only when
	the disc contains images
	captured from different angles.

The selected audio and/or subtitle language is not played.

Checkpoint 1	Audio and subtitle languages are
	disc-specific. Only the sound and
	subtitle languages contained on the DVD disc
	are available and displayed in the disc menu.
Cannot copy title or file to the other mode.
Checkpoint 1	DVD discs encoded with copy protection can
	not be copied to HDD.
Checkpoint 2	Refer to “Contents Copy Specifications” on
	page 6 to check if copying is supported.

Refer to “V-Mode Compatibility” on page 34 to check if copying is support.

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