Troubleshooting (DVD)

Reference

Problem

Explanation/Solution

 

 

icon appears on

You cannot use the operation or function due to one of the following reasons:

the screen.

(1) Your DVD disc does not support the feature (for example, angles)

 

(2) You’ve requested a title, chapter, or scan time that is out of the correct range.

 

 

Play mode settings are

The disc does not support all the selected functions.

different from the set-

In this case, some settings you configure on the Setting menu may not work properly.

tings configured with

 

the Setting menu.

 

 

 

Cannot change the

Aspect ratio is fixed for DVD disc.

aspect ratio.

 

 

 

No audio output.

Check whether you selected correct digital output options in the Audio Output Options menu.

 

 

No video or audio output.

Did you move your DVD Recorder & VCR suddenly from a cold place to a warm place? In this

The disc tray is ejected

case, do not connect the plug to the power outlet and wait for two hours.

after 2 to 5 seconds.

Then insert the disc and try to play again.It will work properly when condensation has evaporated.

 

 

Angle operation does not

Angle operation is available only when the disc contains images captured at different angles.

work during playback of a

 

DVD disc.

 

 

 

The disc revolves, but

• Check whether there is damage or foreign materials on your disc.

• Some discs with bad manufacturing quality may not be played back.

no image or bad quali-

• If the scene changes from dark to bright suddenly, the screen

ty images are output.

may jitter temporarily, but it is not a defect.

 

 

 

Desired audio

Audio languages and subtitle languages are disc-specific.

language and

Only the sound and subtitle languages contained on a DVD disc are

subtitle language

available and displayed on the disc menu.

are not played.

 

 

 

No progressive

• Check whether PS is displayed on front panel.

output.

• Make sure to change the component video output using the Progressive button when

 

the disc is stopped.

 

 

The remote control

• Point the remote control at the remote control sensor on your DVD Recorder & VCR.

doesn’t work.

Operate within distance. (15ft)

 

Remove obstacles between your DVD Recorder & VCR and remote control.

 

• Check whether the batteries are depleted.

 

 

Other problems

• Read the table of contents and then find and read the sections

 

describing your problem, and follow the directions given.

 

• Turn the unit off and on.

 

• If your problem still persists, contact your nearest Samsung service centre.

 

 

No HDMI output.

• Check the Video output is HDMI enabled.

 

• Check the connection between the TV and the HDMI jack of the DVD Recorder & VCR.

 

• See if your TV supports this 576p/720p/1080i DVD Recorder & VCR.

 

 

Abnormal HDMI

• If snow noise appears on the screen, it means that TV does not support HDCP (High-

output screen.

bandwidth Digital Content Protection).

 

 

HDMI output Jitter

• Check your TV system setup correctly.

 

• Screen Jitter may occur when the frame rate is converted from 50Hz to 60Hz

 

for 720p/1080i HDMI (High Definition Multimedia Interface) Output.

 

• Please refer to the user’s manual of your TV.

 

 

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Samsung DVD-VR335/EUR Problem Explanation/Solution Icon appears on, Screen, Play mode settings are, Different from the set