Samsung EC-ST100ZBPPZA Make sure that the USB cable is, Your computer does Connected correctly

Before contacting a service center

Situation	Suggested remedies
	• Make sure that the USB cable is
Your computer does	connected correctly.
	• Make sure that your camera is switched
not recognize your
	on.
camera
	• Make sure that you are using a
	supported operating system.
Your computer	The file transmission may be interrupted by
disconnects the camera	static electricity. Disconnect the USB cable
while transferring files	and connect it again.
	Depending on the video player programs,
Your computer cannot	video files may not play. To play video files
	captured with your camera, install and use
play videos
	the Intelli-studio program on your computer.
	(p. 91)
	• End Intelli-studio and restart the program.
	• You cannot use Intelli-studio on
	Macintosh computers.
	• Make sure that the PC Software is set
Intelli-studio is not	to On in the settings menu. (p. 102)
	• Depending on your computer's
functioning properly
	specification and environments, the
	program may not launch automatically.
	In this case, click Start “ My
	Computer “ Intelli-studio “
	iStudio.exe on your computer.

Appendixes 112