Touch screen responds slowly or improperly | Samsung GT-B7722QKIDBT

The touch screen responds slowly or improperly

If your phone has a touch screen and the touch screen is not responding properly, try the following:

•Remove any protective covers from the touch screen. Protective covers may prevent the phone from recognising your inputs and are not recommended for touch screen phones.

•Depending on the type of touch screen on your phone, only certain inputs may be recognised. Try tapping an icon with your fingertip, your fingernail, or a stylus.

•Ensure that your hands are clean and dry when tapping the touch screen.

•Restart your phone to clear any temporary software bugs.

•Ensure that your phone software is upgraded to the latest version.

•If the touch screen is scratched or damaged, take it to your local Samsung Service Centre.

Calls are being dropped

When you are in areas with weak signals or poor reception, you may lose your connection to the network. Move to another area and try again.

Outgoing calls are not connected

•Ensure that you have pressed the Dial key.

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the phone number you are dialling.

Incoming calls are not connected

•Ensure that your phone is turned on.

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the incoming phone number.

78Troubleshooting

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Samsung GT-B7722QKIDBT, GT-B7722QKIATO manual Touch screen responds slowly or improperly, Calls are being dropped

Contents

GT-B7722i Using this manual Instructional icons Represents the Power/End key Copyright information Contents Entertainment Personal informationWeb Settings ConnectivityTools Troubleshooting Safety and usage information Index Install the SIM or Usim card and battery AssemblingUnpack To install the SIM or Usim card and battery Insert the SIM or Usim card Battery icon Charge the batteryInsert the battery Replace the back cover Continue using your phone Phone and then from the power outlet Multifunction jackOutlet Operation Insert a memory card optional›› Remove the memory card Remove the back cover Memory card slot Attach a hand strap optional›› Format the memory card Hook it over the small projection Getting started Turn your phone on and off Get to know your phone ›› Phone layout ›› Indicator icons ››Keys Connected Alarm activatedBattery power level Memory card inserted Use the touch screen Access menus ›› Organise applications in Menu modeLock or unlock the touch screen and keys Use widgets ›› Open the widget toolbar›› View or change widgets ›› Set up a sound profile ›› Adjust the volume of the key tones›› Switch to the silent profile Customise your phone ›› Adjust the brightness of the display ›› Calibrate the touch screen ›› Lock your phone Select On under Gesture unlockLanguage Select a SIM or Usim card Manage your SIM or Usim cards›› Lock your SIM or Usim card Select On under PIN lock Select SIM auto switch ›› Select a default SIM or Usim card and network›› Switch the SIM or Usim cards automatically Enter text Access help information ›› Make and answer a call CommunicationCalling → Video call Insert the + character ›› Use the headset›› Use options during a voice call To dial the number ›› Use additional features ›› View and dial missed calls Logs ›› View call and message logs ›› View the log manager ›› Set up an MMS profile Messages›› Send a text message ›› Send a multimedia message ›› Set up an email account and profileSelect the Email setup wizard Select Add account → Profiles ›› Send an email message›› View a message → Email ›› Listen to voice mail messages ›› Use message templatesTemplates Region or service provider ›› Send an SOS messageSending options Save Entertainment Camera›› Capture a photo → Smile shot ›› Capture a photo in Smile shot mode›› Capture a series of photos → Continuous → Panorama ›› Capture a panoramic photo›› Capture a mosaic photo → Mosaic Music player ›› Capture a video›› Add music files to your phone ›› Play music ›› Create a playlistSelect Playlists → Create ›› Listen to the FM radio Find musicFM radio Select Add → Tracks Select More → Self-tuning ›› Save radio stations automatically›› Record songs from the FM radio Games and more ›› Download games and applications›› Play games or launch applications ›› Find a contact Contacts›› Create a contact Select → Add to Contacts → New ›› Create a group of contacts ›› Set a favourite numbera›› Create your name card Favourites ›› View events Calendar›› Create an event Select Create group Task Memo Voice recorder ›› Record a voice memo›› Play a voice memo Internet ›› Set up an internet profileWeb ›› Browse web pages ›› Add an RSS feed address RSS reader›› Bookmark your favourite web pages Select Add Select OK ›› Update and read RSS feedsSamsung Apps Menu mode, select Samsung Apps ›› Use the Google Maps service ›› Use the Google Search service›› Use the Google Mail service Google Synchronise ›› Set up a synchronisation profile›› Set up a Microsoft Exchange server and profile ActiveSync Menu mode, select ActiveSync Communities›› Set your favourite website or blog list Select Outbox → Sync Select Upload to web Facebook›› Share a file Log MySpace Bluetooth ›› Find and pair with other Bluetooth- enabled devicesConnectivity ›› Send data using the Bluetooth wireless feature ›› Receive data using the Bluetooth wireless featureNamecard via → Bluetooth Wi-Fi ›› Activate the Wlan feature›› Find and connect to a Wlan PC connections ›› Connect with Samsung Kies›› Connect as a mass storage device ›› Synchronise with Windows Media Player PC connections → Media player → Save Calculator AlarmsTools Convertor Dictionary Image editor ›› Adjust an image ›› Transform an image›› Crop an image ›› Supported file formats ›› Insert a visual featureMy files Svg, swf ›› View a file TimerStopwatch → Print via → USB Select Tap here to import a scene Video editor›› Make a new video Add text ›› Trim a segment of a video ›› Split a video ›› Add caption to a video World clock›› Apply an effect to a video ›› View a world clock ›› Add a world clock to your display Select → Set as 2nd clock Phone profiles SettingsAccess the Settings menu Display and light Smart unlock Phone settingsApplication settings Touch panel Network settings SecurityPhone Memory settings Reset settings Troubleshooting Your phone displays Service unavailable or Network error Outgoing calls are not connected Touch screen responds slowly or improperlyCalls are being dropped Incoming calls are not connected Audio quality is poor When dialling from contacts, the call is not connectedOthers cannot hear you speaking on a call Ensure that you are not covering the built-in microphone Battery does not charge properly or the phone turns off Your phone is hot to the touch Protect your hearing Install mobile phones and equipment with cautionKeep your phone away from small children and pets Handle and dispose of batteries and chargers with care Avoid interference with pacemakers Turn off the phone in potentially explosive environmentsReduce the risk of repetitive motion injuries Do not use the phone if the screen is cracked or broken Follow all safety warnings and regulationsUse only Samsung-approved accessories Drive safely at all times Handle your phone carefully and sensibly Avoid interference with other electronic devices Ensure access to emergency services Allow only qualified personnel to service your phoneEnsure maximum battery and charger life Use your phone in the normal position Specific Absorption Rate SAR certification information Correct disposal of this product Disclaimer Correct disposal of batteries in this product Safety and usage information Index WLAN Volume Sending Downloading 45 playing Keys With Windows Media Player Wlan GSM Wcdma Wi-Fi Mobile Phone GT-B7722i Declaration of Conformity R&TTE GH68-32579A