Troubleshooting
When you turn on your phone or while you are using the phone, it prompts you to enter one of the following codes:
Code | Try this to solve the problem: |
| When the phone lock feature is enabled, |
Password | you must enter the password you set for |
| the phone. |
| When using the phone for the first time |
| or when the PIN requirement is enabled, |
PIN | you must enter the PIN supplied with |
| the SIM card. You can disable this feature |
| by using the PIN lock menu. |
Code | Try this to solve the problem: | |
| Your SIM card is blocked, usually as a | |
PUK | result of entering your PIN incorrectly | |
several times. You must enter the PUK | ||
| ||
| supplied by your service provider. | |
| When you access a menu requiring the | |
PIN2 | PIN2, you must enter the PIN2 supplied | |
with the SIM card. For details, contact | ||
| ||
| your service provider. |
Your phone displays "Service unavailable" or "Network error"
•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.
•You cannot access some options without a subscription. Contact your service provider for more details.
Troubleshooting 77
