Touch screen responds slowly or improperly | Samsung GT-I9010XKASER

The touch screen responds slowly or improperly

If your device has a touch screen and the touch screen is not responding properly, try the following:

•Remove any protective covers from the touch screen. Protective covers may prevent the device from recognising your inputs and are not recommended for touch screen devices.

•Ensure that your hands are clean and dry when tapping the touch screen.

•Restart your device to clear any temporary software bugs.

•Ensure that your device software is upgraded to the latest version.

•If the touch screen is scratched or damaged, take it to your local Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your device is frozen and unresponsive, press and hold [] for 8-10 seconds. The device will reboot automatically.

If this does not solve the problem, perform a factory data reset. In Idle mode, open the application list and select Settings → Privacy → Factory data reset → Reset phone

→Erase everything.

Calls are being dropped

When you are in areas with weak signals or poor reception, you may lose your connection to the network. Move to another area and try again.

Troubleshooting 119

Image 119

Samsung GT-I9010XKASER, GT-I9010XKADBT Touch screen responds slowly or improperly, Your device freezes or has fatal errors

Contents

GT-I9010 Read me first Using this manual Please keep this manual for future reference Instructional icons Copyright 2010 Samsung Electronics CopyrightTrad emarks About Divx Video Contents Connectivity EntertainmentPersonal information Web Tools Settings Index TroubleshootingSafety precautions Unpack Install the SIM or Usim card and batteryAssembling Slot Some menus Insert the battery Replace the back cover Charge the battery Outlet ›› Charge with the travel adapterDevice Multifunction jack ›› Charge with the PC data cable Insert a memory card optional Locks in place ›› Remove the memory card ›› Format the memory card To turn on your device Press and hold On-screen instructions to set up your deviceGetting started Turn your device on and off ›› Device layout Get to know your device ››Keys ›› Indicator icons Getting started Use the touch screen Get to know the idle screen Lock or unlock the touch screen and keys ›› Remove items from the idle screen ›› Add items to the idle screen›› Move items on the idle screen ›› Add or remove panels to the idle screen ›› Use the shortcuts panel ›› Organise applications Access applications Manager → Active applications ›› Access recent applicationsCustomise your device ›› Use the task manager ›› Set the current time and date ›› Adjust the volume of the ringtones›› Switch to the silent mode ›› Activate animation for switching Windows ›› Set a screen lock ›› Adjust the brightness of the displayTo adjust the brightness in the setting menu Settings → Display → Brightness Continue → Password→ Pattern → PIN Enter your PIN and select OK ›› Lock your SIM or Usim card›› Activate the mobile tracker Lock → Lock SIM card ›› Change the keyboard type ›› Enter text using the Swype keyboardEnter text Input method ›› Enter text using the Samsung keypadYou can also tap the keys to enter text Then scroll left or right On the screen Market ›› Install an applicationDownload applications from Android Market ›› Copy and paste text Downloads ›› Uninstall an applicationUninstall Download files from the web ›› Activate automatic sync ›› Set up a server accountSettings → Accounts and sync Synchronise data ›› Synchronise data manually ›› Make and answer a call CommunicationCalling To dial the number ›› Use the headset›› Use options during a voice call Character To open the dialling screen, select Dialpad ›› Use additional features›› View and dial missed calls Select Auto reject list → Enable FDNSettings → Call settings → Voice call → Call forwarding Phone → Logs Enter a call barring password and select OK›› View call logs Select a call type to restrict Messaging → New message Messaging›› Send a text message ›› Send a multimedia message Messaging ›› View a text or multimedia message›› Listen to voice mail messages Google Mail Google Mail›› Send an email message ›› View email messages Select a label to add and select OK ›› Set up an email account›› Organise email by labels Select Change labels Follow the on-screen instructions Enter your email address and passwordCompany email accounts → an email account Talk›› View an email message ›› Add friends to your friend list Chats Social Hub›› Start a chat Smiley Camera EntertainmentCamera ›› Capture a photo Select to take a photo Photo is saved automatically Resolution Exposure metre type GPS activated → Continuous Make any necessary adjustments›› Capture a series of photos → Smile shot ›› Capture a photo in Smile shot mode›› Capture a panoramic photo → Panorama → Vintage ›› Capture a beauty photo›› Capture a vintage photo ›› Capture a combined photo → Cartoon ›› Capture a photo in Cartoon mode›› Capture a photo of action → Action shot ›› Customise camera settings ›› Record a video Select to stop recording Video is saved automatically ›› Customise camcorder settingsNumber Function Change the recording mode for Video Player Video Player Gallery›› Supported file formats Gallery ›› View a photo›› Play a video ›› Add music files to your device Music Player›› Share images or videos Music Player ›› Play music Select Playlists ›› Switch to disc view›› Create a playlist → Go to disc view ›› Add songs to the quick list ›› Customise music player settings ›› Find a contact Contacts›› Create a contact Press → More → Speed dial ›› Set a speed dial number›› Create your namecard ›› Retrieve contacts from other sources ›› Import or export contacts ›› Create a group of contacts›› Copy contacts Contacts → History Calendar›› View the communication log ›› View the social network activities Calendar ›› Stop an event alarm›› Create an event ›› View events ›› View memos MemoVoice Recorder ›› Create a memo Recorder ›› Record a voice memo›› Play a voice memo Internet to launch a specified homepage WebInternet ›› Browse web pages → Find on → Settings→ Add bookmark Select → Bookmarks ›› Search for information by voice›› Bookmark your favourite web pages → Most visited or History Select a web page to accessLayar ›› Add an RSS feed address Maps ›› Activate location services to use with Google MapsSettings → Location and security ›› Get directions to a specific destination ›› Search for a specific location Places ›› Search for a place around youAdd via email address → See map Navigation YouTube›› Navigate to your destination ›› Watch videos ›› Upload videos ›› Share videos Select a synchronisation profile ›› Set up a synchronisation profileSynchronise ›› Start synchronisation Reader Samsung AppsPress Reader ›› Download news articles Select My Library MarketGoogle Search ›› Read news articles Connectivity BluetoothSettings Feature ›› Receive data using the Bluetooth wireless feature ›› Find and pair with other Bluetooth- enabled devices›› Send data using the Bluetooth wireless feature ›› Find and connect to a Wlan Wi-Fi›› Activate the Wlan feature → Wireless and network → Wi-Fi settings → Wi-Fi ›› Add a Wlan manually ›› Connect to a Wlan using a Wi-Fi Protected Setup WPSAllShare Select Add to playlist ›› Customise Dlna settings for sharing Media files›› Play your files on another DLNA- enabled device AllShare My phone ›› Play others files on your device›› Play files of one device on the other device Select Play file from server on my phone USB tethering Mobile AP Select TV system TV connections TV out modeSettings → Display → TV out Select TV out to activate TV out mode Samsung Kies PC connections›› Connect with Samsung Kies ›› Synchronise with Windows Media Player Mass storage ›› Connect as a mass storage device Using an optional PC data cable, connect Clock Tools ›› Use the stopwatch ›› Use the count-down timer→ Timer Calculator ›› Read a book file Aldiko eBook›› Perform the calculation ›› View the calculation history While reading a book, use the following keys ›› Download book files from the online book store Select Import → OK Mini Diary›› Import book files ›› Create a Mini diary ›› View a Mini diary My FilesTask Manager → File → Save ThinkFree Office›› Create a new document ThinkFree Office ›› Manage documents online Voice Dialler›› View and edit a document on your device ›› Open an application Voice SearchWrite and go ›› Call a contact by voice dialling To the selected option Wireless and network SettingsAccess the Settings menu ›› Mobile networks ›› USB settings›› VPN settings ›› Tethering ›› Voice call Call settingsCustomise the settings for calling features ›› All calls ›› Voicemail FDN list Set up a list of contacts for fixed diallingVibrate Set when the device will vibrate for various events Sound Keep the touch screen or keypad facing up during calibration Display Location and security Set up SIM card lock Development Help Access help information for the mobile tracker featureApplications Search Accounts and syncPrivacy SD card and phone storage ›› Swype Locale and text›› Select locale ›› Select input method Input languages Select languages for text input ›› Samsung keypad Voice input and output ›› Voice recognition settings›› Text-to-speech settings About phone AccessibilityChange the settings for accessibility features Date and time Your device displays Service unavailable or Network error Troubleshooting → Erase everything Your device freezes or has fatal errorsTouch screen responds slowly or improperly Calls are being dropped Others cannot hear you speaking on a call When dialling from contacts, the call is not connectedOutgoing calls are not connected Incoming calls are not connected Your device is hot to the touch Battery does not charge properly or the device turns offError messages appear when launching the camera Another Bluetooth device is not located Error messages appear when opening music files Handle and dispose of batteries and chargers with care Safety precautions Turn off your device where prohibited Turn off your device when in an aircraft Keep your device dry Proper care and use of your mobile device Do not use a flash close to the eyes of people or animals Use caution when using the device while walking or moving Do not allow children to use your device Specific Absorption Rate SAR certification information Disclaimer Correct disposal of this productCorrect disposal of batteries in this product Safety precautions Index Using options during voice 39 viewing missed 40 waiting Bluetooth DLNA PC WLAN 100 Setting speed dial Layout Downloading 114 Setting email accounts 112 106 113 Wlan Declaration of Conformity R&TTE GSM Wcdma Wi-Fi Mobile Phone GT-I9010 To install Kies PC Sync