Appendix
Troubleshooting
If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, then call your nearest Samsung authorized service center.
| Problem |
| Possible Solution | |
|
|
|
|
|
| Poor picture quality. |
| Try another channel. | |
|
|
| Adjust the antenna. | |
|
|
| Check all wire connections. | |
|
|
|
|
|
| Poor sound quality. |
| Try another channel. | |
|
|
| Adjust the antenna. | |
|
|
| Make sure the MUTE button is off. | |
|
|
|
|
|
| No picture or sound. |
| Try another channel. Press the SOURCE button. | |
|
|
| Make sure the TV is plugged in. | |
|
|
| Check the antenna connections. | |
|
|
| Check that the Mute feature is off. | |
|
|
|
|
|
| No color, wrong colors or tints. |
| Make sure the program is broadcasted in color. | |
|
|
| Adjust the picture settings. | |
|
|
|
|
|
| Picture rolls vertically. |
| Adjust the antenna. | |
|
|
| Check all wire connections. | |
|
|
| If you are using a VCR, check the tracking. | |
|
|
|
|
|
| The TV operates erratically. |
| Unplug the TV for 30 seconds, then try operating it | |
|
|
| again. | |
|
|
|
|
|
| Your remote control does not |
| Press the MODE button to put your remote control | |
| operate your TV. |
| into TV mode. | |
|
|
| Make sure the remote has batteries. | |
|
|
|
|
|
| The TV won’t switch on. |
| Make sure the wall outlet is working. | |
|
|
| Make sure the TV is plugged in. | |
|
|
| Make sure the remote has batteries. | |
|
|
|
|
|
| Digital broadcasting screen |
| Please check the digital signal strength and input | |
| problem. |
| antenna. | |
|
|
|
|
|
| There is a “clicking” sound |
| There is a sound when both Air and Cable are set to | |
| repeatedly in Standby mode. |
| “Yes” in the TV Guide On ScreenTM Setup. | |
|
|
| The sound is made by the TV trying to receive TV | |
|
|
| Guide On ScreenTM data in Standby mode, and is not | |
|
|
| a defect. | |
|
|
| Set up the Antenna (Air)/Cable according to the | |
|
|
| connection status in the TV Guide On ScreenTM Setup. | |
|
|
|
|
|
|
|
| Continued... | |
English - 140
