Samsung HMX-Q100BN, HMX-Q10TN Adjusting the image during recording, Playback on your camcorder

Troubleshooting

Adjusting the image during recording

Symptom	Explanation/Solution
	• Set “Focus” to “Auto”. (Video recording mode only) ¬page 53
	• The recording conditions are not suitable for auto focus. Adjust the focus manually. (Video
Focus does not adjust automatically.	recording mode only) ¬page 53
	• The lens is dusty on the surface. Clean the lens and check the focus.
	• Recording is being made in a dark location. Use a light to brighten the area.
Image’s color balance is not natural.	• The white balance is incorrect. Set the proper “White Balance”. ¬page 50
A subject passing quickly through the frame	• This is called the focal plane phenomenon. This is not a malfunction. Because of the way
	the image device (CMOS sensor) reads out video signals, a subject passing through a
appears distorted
	frame rapidly may appear to bend, depending on the recording conditions.

Playback on your camcorder

Symptom	Explanation/Solution
Playback (playback/pause) function does not	• Image files recorded using another device may not play back on your camcorder.
work.	• Check memory card compatibility. ¬page 31
Photo images stored on a storage media are	• Photo images recorded on other devices may not appear in their actual size. This is not
not displayed in the actual size.	an error.
Playback is interrupted unexpectedly.	• Check if the AC power adaptor or battery back is properly connected and secure.

Playback on other devices (TV, etc.)

Symptom	Explanation/Solution
You cannot view the image on or hear the	• Make sure that the connection cable is connected to the proper jack.
sound from the connected device.
The image appears distorted on a TV.	• This phenomenon is caused by connecting to a TV with 4:3 aspect ratio.
You cannot view the image on or hear the	• The camcorder cannot output Images from the HDMI jack if the material is copyright
sound from a TV connected using the HDMI
	protected.	101
cable.