Connecting to a computer

Symptom

Explanation/Solution

 

 

Your computer does not recognize

Disconnect the USB cable from the computer and camcorder,

your camcorder.

restart the computer, and then connect the USB cable again

correctly.

 

 

 

 

You need a video codec to play the file recorded on your

 

camcorder. Install the software provided with your camcorder.

 

page 99

Cannot play a video file properly on

Make sure you insert the connector in the correct direction, and

connect the USB cable to the USB jack on your camcorder firmly.

a PC.

Disconnect the cable from the computer and camcorder, restart

 

the computer, and then connect the cable again properly.

 

To play back an HD video file, you need a computer with better

 

specifications.

 

Use a computer with the recommended specifications. page 94

 

 

Intelli-studio does not function

Exit the Intelli-studio application, and restart the Windows

properly.

computer.

 

 

Intelli-studio does not start.

Set “PC Software” to “On” in the Settings menu or install Intelli-

studio on the computer. pages 82, 99

 

 

 

 

Video playback or sound may stop temporarily depending on your

Your computer is not playing

computer. The video or sound copied to your computer is not

affected.

videos, images, or sound located

If your camcorder is connected to a computer that does not

on your camcorder properly.

support Hi-speed USB (USB2.0), the image or sound may not play

 

correctly. Images, video, and sound copied from the camcorder to

 

your computer are not affected.

Check the system requirements to play a video.

Shut down all other applications currently running on the computer.

The playback screen is paused or If you play a video on your camcorder when it is connected to

distorted.

a computer, the video may not play smoothly on the computer,

 

depending on the transfer speed. Please copy the file to your PC,

 

and then play it back.

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Samsung HMX-T10BN, HMX-T10ON, HMX-T10WN user manual Connecting to a computer, 111