troubleshooting

Before contacting a Samsung authorized service center, perform the following simple checks.

They may save you the time and expense of an unnecessary call.

WARNING INDICATORS AND MESSAGES

Problems may occur because of the following reasons. Check the information and take

corrective action.

Battery

Message Icon Informs that... Action
Low Battery - The battery is almost discharged. Replace with a charged battery or
connect the AC power adaptor.
Check authenticity of
the battery. -The battery can not pass
authenticity check.
Check whether the battery is
authentic. If not, change to an
authentic Samsung battery.
We recommend you use only
genuine Samsung batteries in this
camcorder.

Storage media

Message Icon Informs that ... Action
Insert card There is no memory card inserted
in the memory card slot. Insert a memory card.
Card Full There is not enough space to
record on the memory card.
Delete unnecessary files from the
memory card.
Back-up files to a PC or another
storage media, and then delete
unneeded files.
Replace the memory card with
another card that has enough free
space.
Card Locked
The write protection tab on an SD
or SDHC card has been set to
lock.
Release the write protection tab.
Card Error
The memory card has a problem
and the camcorder can not
recognize it.
Replace the memory card with
another card.

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