There is something wrong with the TV.
Try this!
| When the TV is turned on, the remote panel receiver flashes 5 times before the | |
| screen turns on. | |
| If you find that you are having problems powering on your Samsung television, | |
Problems Powering On | there are a number of things to check before calling the service department. If the | |
| power cord is connected properly and the remote panel is operating normally, the | |
| problem might be with the antenna cable connection or the cable/satellite box not | |
| being turned on. Check the antenna connection or turn on the cable/satellite box. | |
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Unable to find a | Run Setup (System > Setup) or Auto Program (Broadcasting > Auto Program). | |
Channel | ||
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| Store displays are all tuned to digital, HD (high definition) channels. | |
| If you have an analog cable/set top box, upgrade to a digital set top box. Use | |
| HDMI or Component cables to deliver HD (high definition) picture quality. | |
The TV image does not | Many HD channels are upscaled from SD (Standard Definition) content. Look for a | |
look as good as it did | channel that is broadcasting true HD content. | |
in the store. | Cable/Satellite Subscribers: Try HD channels from the channel lineup. | |
| Air/Cable Antenna Connection: Try HD channels after performing the Auto | |
| Program operation. | |
| Adjust the cable/satellite box's video output resolution to 1080i or 720p. | |
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| The compression of video content may cause picture distortions, especially in fast | |
| moving pictures such as sports and action movies. | |
The picture is distorted. | A weak or bad quality signal can cause picture distortions. This is not an issue | |
with the TV. | ||
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| Mobile phones used close to the TV (within 1m) may cause noise in analog and | |
| digital channels. | |
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The color is wrong or | If you’re using a Component connection, make sure that the component cables are | |
connected to the correct jacks. Incorrect or loose connections may cause color | ||
missing. | ||
problems or a blank screen. | ||
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The color is poor or | Navigate to Picture and adjust Picture Mode, Brightness, Sharpness, Color, and | |
other picture adjustment settings. | ||
the picture is not bright | ||
See if Energy Saving (System > Eco Solution > Energy Saving) has been enabled. | ||
enough. | ||
Try resetting the picture. (Picture > Reset Picture) | ||
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There is a dotted line | If Picture Size is set to Screen Fit, change it to 16:9. | |
on the edge of the | ||
Change the cable/satellite box resolution. | ||
screen. | ||
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The picture is black | If you are using AV composite input, connect the video cable (yellow) to the TV's | |
and white. | green component jack. | |
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The color is wrong or | If you are using a Component connection, make sure that the component cables | |
are connected to the correct jacks. Incorrect or loose connections may cause | ||
missing. | ||
color problems or a blank screen. | ||
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