10.CHAPTER6_EN 2/5/03 12:35 AM Page 1

Chapter Six

T R O U B L E S H O O T I N G

If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, call your nearest Samsung service center.

Identifying Problems

Problem

Possible Solution

Poor picture

Try another channel.

 

Adjust the antenna.

 

Check all wire connections.

Poor sound quality.

Try another channel.

 

Adjust the antenna.

No picture or sound.

Try another channel.

 

Press the TV/VIDEO button.

 

Make sure the TV is plugged in.

 

Check the antenna connections.

No sound or sound is too low

First, check the volume of units connected to your TV

at maximum volume.

(digital broadcasting receiver, DTV, DVD, cable

 

broadcasting receiver, VCR, etc.). Then, adjust the TV

 

volume accordingly.

No color, wrong colors or tints.

Make sure the program is broadcast in color.

 

Adjust the picture settings.

 

If the set is moved or turned in a different direction, the

 

power should be OFF for at least 30 minutes. Adjust

 

the antenna.

Picture rolls vertically.

Check all wire connections.

The TV operates erratically.

Unplug the TV for 30 seconds, then try operating it

 

again.

The TV won’t turn on.

Make sure the wall outlet is working.

Blurred or snowy picture,

Check the direction, location and connections of

distorted sound.

your antenna.

 

This interference is often due to the use of an

 

indoor antenna.

Remote control malfunctions

Replace the remote control batteries.

 

Clean the upper edge of the remote control

 

(transmission window).

 

Check the battery terminals.

“Check Signal Cable”

Ensure that the signal cable is firmly connected to the

message.

PC sources.

 

Ensure that the PC sources are turned on.

 

 

CHAPTER SIX: TROUBLESHOOTING 6.1

Page 65
Image 65
Samsung LTM 225W manual Chapter Six, Identifying Problems