Understanding the status LED
Status |
| Description | |
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Off |
| • | The printer is powerd off. |
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Green | On | The printer is | |
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| from the computer. | |
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| Blinking | • | When the backlight blinks slowly, the printer |
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| is receiving data from the computer. |
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| • | When the backlight blinks quickly, the printer |
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| is printing data. |
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Red | On | • | A paper jam has occurred. To solve the |
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| problem, see page 9.1. |
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| • | The top cover is open. Close the top cover. |
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| • | There is no paper in the tray. Load paper in |
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| the tray. |
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| • | The toner cartridge installed is not a genuine |
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| cartridge, and you selected Stop at the |
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| NonGenuine Toner prompt. See page 9.6. |
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| • | The lifespan of the toner cartridge is |
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| reached, and you selected Stop at the |
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| Toner Exhausted prompt. See page 9.6. |
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| • | The printer has stopped printing due to a |
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| major error. Check the display message. |
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| See page 9.6 for details on the meaning of |
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| the error message. |
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| Blinking | • | A minor error is occurring and the printer is |
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| waiting for the error to be cleared. Check the |
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| display message. When the problem is |
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| cleared, the printer resumes printing. |
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| • | The toner cartridge is low. Order a new toner |
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| cartridge. You can temporarily improve print |
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| quality by redistributing the toner. See page |
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| 8.4. |
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Understanding display messages
Messages appear on the Smart Panel program window or the control panel display to indicate the printer’s status or errors. Refer to the tables below to understand the messages’ meaning and correct the problem if necessary. Messages and their meanings are listed in alphabetical order.
Note
• When you call for service, it is very convenient to tell the service representative the display message.
Message | Meaning | Suggested solutions | |
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ADC Not | There is a problem | Unplug the power | |
Confirm Error | in your printer | cord and plug it back | |
system. | in. If the problem | ||
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| persists, please call | |
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| for service. | |
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Door Open | The top cover or rear | Close the cover until | |
| cover is not securely | it locks into place. | |
| latched. |
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Duplex Jam 0 | Paper has jammed | Clear the jam. See | |
Check Inside | during duplex | page 9.4. | |
| printing. |
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Duplex Jam 1 | Paper has jammed | Clear the jam. See | |
Open/Close Door | during duplex | page 9.5. | |
| printing. |
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Fuser Door Open | The fuser door is not | Open the rear cover | |
| securely latched. | and close the fuser | |
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| door until it locks into | |
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| place. | |
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Fuser is Cleaning | Your printer is | Please wait a few | |
| printing a Cleaning | minutes. | |
| sheet now. |
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Inner Temp. Open | There is a problem | Unplug the power | |
Cycle Power | in your printer | cord and plug it back | |
system. | in. If the problem | ||
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| persists, please call | |
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| for service. | |
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Inner Temp. Error | There is a problem | Unplug the power | |
Cycle Power | in your printer | cord and plug it back | |
system. | in. If the problem | ||
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| persists, please call | |
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| for service. | |
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9.6 <Troubleshooting>