Problem

Cause

Action

 

 

 

The thaw function

The oven may not work, too much

Put one cup of water in a

does not work.

food is being cooked, or improper

microwave-safe container

 

cookware is being used.

and run the microwave

 

 

for 1-2 minutes to check

 

 

whether the water is heated.

 

 

Reduce the amount of food

 

 

and start the function again.

 

 

Use a cooking container with

 

 

a flat bottom.

 

 

 

The interior light is

The door has been left open for a

The interior light may

dim or does not turn

long time.

automatically turn off when

on.

 

the Eco function operates.

 

 

Close and reopen the door or

 

 

press the Cancel button.

 

 

 

 

The interior light is covered by

Clean the inside of the oven

 

foreign matter.

and check again.

 

 

 

A beeping sound

If the Auto Cook function is being

After turning over the food,

occurs during cooking.

used, this beeping sound means it's

press the Start button again

 

time to turn over the food during

to restart operation.

 

thawing.

 

 

 

 

The oven is not level.

The oven is installed on an uneven

Make sure the oven is

 

surface.

installed on flat, stable

 

 

surface.

 

 

 

There are sparks

Metal containers are used during the

Do not use metal containers.

during cooking.

oven/thawing functions.

 

 

 

 

When power is

The door is not properly closed.

Close the door and check

connected, the oven

 

again.

immediately starts to

 

 

work.

 

 

 

 

 

There is electricity

The power or power socket is not

Make sure the power and

coming from the oven.

properly grounded.

power socket are properly

 

 

grounded.

 

 

 

There is water

There may be water or steam in

Let the oven cool and then

dripping.

some cases depending on the food.

wipe with a dry dish towel.

 

This is not an oven malfunction.

 

 

 

 

There is steam through

There may be water or steam in

Let the oven cool and then

a crack in the door.

some cases depending on the food.

wipe with a dry dish towel.

 

This is not an oven malfunction.

 

 

 

 

There is water left in

There may be water or steam in

Let the oven cool and then

the oven.

some cases depending on the food.

wipe with a dry dish towel.

 

This is not an oven malfunction.

 

 

 

 

Troubleshooting

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Samsung MS28J5255UB/SV manual Troubleshooting

MS28J5255UB/SV specifications

The Samsung MS28J5255UB/SV is a modern microwave oven that combines advanced technology with user-friendly features, making it an excellent choice for any contemporary kitchen. With a sleek black finish and minimalist design, it not only enhances your kitchen décor but also offers functionality that caters to a busy lifestyle.

One of the standout features of the MS28J5255UB/SV is its large capacity of 28 liters, which makes it ideal for families or those who love hosting dinner parties. This spacious interior allows for cooking larger dishes, while its turntable ensures even heating and cooking by rotating food during the process.

Equipped with Samsung's intelligent Sensor Cook technology, this microwave automatically adjusts cooking times and power levels based on the food being prepared. With a selection of pre-programmed settings for various dishes, whether it's popcorn, pizza, or vegetables, users can enjoy perfectly cooked meals with minimal effort. This technology is particularly helpful for those who may not always feel confident in their cooking abilities.

The ceramic enamel interior of the MS28J5255UB/SV is another highlight. This innovative design makes cleaning a breeze, as it resists stains and odors, ensuring that your microwave remains hygienic and looking new. Additionally, this type of interior is scratch-resistant, which contributes to the longevity of the appliance.

Another advantage of this microwave is its eco mode, which allows for energy-efficient operation when the appliance is not in use. This feature not only helps reduce energy consumption but also contributes to lower utility bills.

The MS28J5255UB/SV also features a variety of power levels, offering precise cooking options for different types of food. With 900 watts of cooking power, this microwave delivers quick and effective heating, ensuring that food is cooked evenly and thoroughly.

Safety is a top priority for Samsung, and this microwave includes a child lock feature to prevent accidental use, making it a safe choice for households with children.

Overall, the Samsung MS28J5255UB/SV is an exemplary combination of style, efficiency, and practicality, making it a valuable addition to any kitchen. Its range of advanced features and modern design cater to various cooking needs and preferences, fulfilling the demands of everyday life with ease and convenience.