Troubleshooting

Troubleshooting

Problem

Cause

Action

 

 

 

The brightness inside

Brightness changes depending on

Power output changes

the oven varies.

power output changes according to

during cooking are not

 

function.

malfunctions. This is not an

 

 

oven malfunction.

 

 

 

Cooking is finished,

To ventilate the oven, the cooling fan

This is not an oven

but the cooling fan is

continues to run for about 3 minutes

malfunction.

still running.

after cooking is complete.

 

 

 

 

Pressing the +30sec

This happens when the oven was not

The microwave oven is

button operates the

operating.

designed to operate by

oven.

 

pressing the +30sec button

 

 

when it was not operating.

 

 

 

Turntable

 

 

 

 

 

While turning, the

There is no roller ring, or the roller

Install the roller ring and

turntable comes out of

ring is not properly in place.

then try again.

place or stops turning.

 

 

 

 

 

The turn table drags

The roller ring is not properly in

Adjust the amount of food

while turning.

place, there is too much food, or the

and do not use containers

 

container is too large and touches

that are too large.

 

the inside of the microwave.

 

 

 

 

The turn table rattles

Food residue is stuck to the bottom

Remove any food residue

while turning and is

of the oven.

stuck to the bottom of the

noisy.

 

oven.

 

 

 

Steam

 

 

 

 

 

I can hear water

Water is heated using the steam

This is not an oven

boiling during Vapour

heater.

malfunction.

cooking

 

 

 

 

 

There is an unusual

Water is being removed from inside

This is not an oven

sound when I stop

the steam heater after Vapour

malfunction.

Vapour cooking.

cooking has finished.

 

 

 

 

Steam does not come

The water supply tank is not

Make sure the water supply

out.

installed.

tank is correctly installed.

 

 

 

 

There is no water in the water supply

Fill the tank with water and

 

tank.

try again.

 

 

 

48English

MS28J5255UB_SV_DE68-04333L-00_EN.indd 48

2015-02-23 ￿￿ 2:15:26

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Samsung MS28J5255UB/SV manual Troubleshooting
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MS28J5255UB/SV specifications

The Samsung MS28J5255UB/SV is a modern microwave oven that combines advanced technology with user-friendly features, making it an excellent choice for any contemporary kitchen. With a sleek black finish and minimalist design, it not only enhances your kitchen décor but also offers functionality that caters to a busy lifestyle.

One of the standout features of the MS28J5255UB/SV is its large capacity of 28 liters, which makes it ideal for families or those who love hosting dinner parties. This spacious interior allows for cooking larger dishes, while its turntable ensures even heating and cooking by rotating food during the process.

Equipped with Samsung's intelligent Sensor Cook technology, this microwave automatically adjusts cooking times and power levels based on the food being prepared. With a selection of pre-programmed settings for various dishes, whether it's popcorn, pizza, or vegetables, users can enjoy perfectly cooked meals with minimal effort. This technology is particularly helpful for those who may not always feel confident in their cooking abilities.

The ceramic enamel interior of the MS28J5255UB/SV is another highlight. This innovative design makes cleaning a breeze, as it resists stains and odors, ensuring that your microwave remains hygienic and looking new. Additionally, this type of interior is scratch-resistant, which contributes to the longevity of the appliance.

Another advantage of this microwave is its eco mode, which allows for energy-efficient operation when the appliance is not in use. This feature not only helps reduce energy consumption but also contributes to lower utility bills.

The MS28J5255UB/SV also features a variety of power levels, offering precise cooking options for different types of food. With 900 watts of cooking power, this microwave delivers quick and effective heating, ensuring that food is cooked evenly and thoroughly.

Safety is a top priority for Samsung, and this microwave includes a child lock feature to prevent accidental use, making it a safe choice for households with children.

Overall, the Samsung MS28J5255UB/SV is an exemplary combination of style, efficiency, and practicality, making it a valuable addition to any kitchen. Its range of advanced features and modern design cater to various cooking needs and preferences, fulfilling the demands of everyday life with ease and convenience.
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