Troubleshooting

Problem

Cause

Action

 

 

 

The brightness inside

Brightness changes depending

Power output changes during

the oven varies.

on power output changes

cooking are not malfunctions.

 

according to function.

This is not an oven malfunction.

 

 

 

Cooking is finished,

To ventilate the oven, the

This is not an oven malfunction.

but the cooling fan is

cooling fan continues to run for

 

still running.

about 5 minutes after cooking is

 

 

complete.

 

 

 

 

Pressing the +30sec

This happens when the oven

The microwave oven is

button operates the

was not operating.

designed to operate by pressing

oven.

 

the +30 sec button when it was

 

 

not operating.

 

 

 

Turntable

 

 

 

 

 

While turning, the

There is no roller ring, or the

Install the roller ring and then

turntable comes out

roller ring is not properly in

try again.

of place or stops

place.

 

turning.

 

 

 

 

 

The turn table drags

The roller ring is not properly

Adjust the amount of food and

while turning.

in place, there is too much food,

do not use containers that are

 

or the container is too large

too large.

 

and touches the inside of the

 

 

microwave.

 

 

 

 

The turn table rattles

Food residue is stuck to the

Remove any food residue stuck

while turning and is

bottom of the oven.

to the bottom of the oven.

noisy.

 

 

 

 

 

Troubleshooting

NOTE

If the above guidelines do not enable you to solve the problem, then contact your local SAMSUNG customer service centre.

Please have the following information read;

The model and serial numbers, normally printed on the rear of the oven

Your warranty details

A clear description of the problem

Then contact your local dealer or SAMSUNG aftersales service.

56  English

MS40J5133AT_ZA DE68-04345F-00_EN.indd 56

 

 

2015-03-10 ￿￿ 12:40:37