Samsung NQ50H5537KB/WT manual Storing and repairing your microwave oven, Troubleshooting

Models: NQ50H5537KB/WT

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troubleshooting and information code

Storing and repairing your microwave oven

Repairs should only be made by a qualified service technician.

If oven requires servicing, unplug the oven and contact SAMSUNG Customer Service.

When calling, please have the following information ready:

The model number and serial number (can be found inside the oven door)

Warranty details

Clear description of the problem

If oven must be temporarily stored, choose a clean dry place as dust and dampness can cause damage.

Troubleshooting

If you have problems with your oven, try the solutions suggested below. They may save you the time and inconvenience of an unnecessary service call.

Neither the oven’s display nor the oven operate.

Make sure the plug is properly connected to a grounded outlet.

If the wall outlet is controlled by a wall switch, make sure the wall switch is turned on.

Remove the plug from the outlet, wait ten seconds, then plug it in again.

Reset the circuit breaker or replace any blown fuse.

Plug the oven into a different outlet.

Plug a different appliance into the outlet. If the other appliance doesn’t work, call a qualified electrician to repair the wall outlet.

The oven’s display works, but the power won’t come on.

Make sure the door is closed securely.

Check if any packaging material or anything else is stuck in the door seal.

Check if the door is damaged.

Press Cancel twice and enter all cooking instructions.

The oven does not start when you press the start button.

• Make sure the door is closed completely.

LESHOOTING 05TROUB

English - 55

NQ50H5537KB_WT_DE68-04306A-00_EN.indd 55

2014-10-06 �� 4:12:14

Page 55
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Samsung NQ50H5537KB/WT manual Storing and repairing your microwave oven, Troubleshooting