Q. If Windows will not start
A. When “Power On Self Test” is carried out at the time of power on and something wrong or out of order is detected, an error code (2 digits) is indicated on the screen, and start-up is suspended.
If you think that Windows will not start confirm whether an error code is indicated on the screen. When you ask for service, please report this error code to the service centre.
An error code may not always be indicated dependent on the cause of the trouble.
Q. Starting the PC in the safe mode
A. If some kind of trouble occurs on the PC, use the safe mode where the PC starts up with minimum functions.
Use the following procedure to start up your PC in the safe mode.
1. Turn on the PC.
2. As soon as the JVC logo appears, hold down the [F8] key.
Tips
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If the [F8] key is pressed too late, Windows tries to make a normal startup. Restart your PC and go back to step 2.
3.Select [Safe Mode] and press [Enter].
4.Check that the operating system is selected on the “Please select the operating system to start:” screen. Press [Enter].
5.When you see the “To begin, click your user name” message, click an account with which you want to start the PC in the safe mode.
6.Clicking [Yes] starts your PC in the safe mode.
