Samsung NQ50K5130BS/EF manual Troubleshooting and information code

Problem	Cause	Action
Oven
The oven does not heat.	The door is open.	Close the door and try
		again.
Smoke comes out	During initial operation,	This is not a malfunction,
during preheating.	smoke may come from	and if you run the oven
	the heating elements	2-3 times, it should stop.
	when you first use the
	oven.
	Food is on the heating	Let the oven cool
	elements.	and then remove the
		food from the heating
		elements.
There is a burning or	Plastic or non heat-	Use glass cookware
plastic smell when using	resistant cookware is	suitable for high
the oven.	used.	temperatures.
There is a bad smell	Food residue or plastic	Use the steam function
coming from inside the	has melted and stuck to	and then wipe with a dry
oven.	the interior.	cloth.
		You can put a lemon slice
		inside and run the oven
		to remove the odour
		more quickly.

Problem	Cause	Action
The oven does not cook	The oven door is	If you open the door
properly.	frequently opened during	often, the interior
	cooking.	temperature will be
		lowered and this may
		affect the results of your
		cooking.
	The oven controls are not	Correctly set the oven
	correctly set.	controls and try again.
	The grill or other	Correctly insert the
	accessories are not	accessories.
	correctly inserted.
	The wrong type or size of	Use suitable cookware
	cookware is used.	with flat bottoms.

NOTE

If the above guidelines do not enable you to solve the problem, then contact your local SAMSUNG customer service centre.

Please have the following information read;

•The model and serial numbers, normally printed on the rear of the oven

•Your warranty details

•A clear description of the problem

Then contact your local dealer or SAMSUNG aftersales service.

English  51

Troubleshooting and information code

MC32K7085KT_EF_DE68-04387E-00_EN.indd 51

2/3/2016 2:40:42 PM