Samsung SCX-4016, SCX-4116 8

8 TROUBLESHOOTING

This chapter gives helpful information for what to do

if you encounter an error.

This chapter includes:

•See Clearing Document Jams (For SCX-

4116/4216F)

•See Clearing Paper Jams

•See Clearing LCD Error Messages

•See Solving Problems

Contents

Main About the Users Guides ii C ONTENTS OFTWARE S NSTALLING P OPYING C ANDLING RINTING CANNING v M ROUBLESHOOTING T AINTENANCE PECIFICATIONS Important Precautions and Safety Information vii Laser Safety Statement viii Ozone Safety Power Saver Recycling ix Radio Frequency Emissions x FCC Information to the User Fax Branding Canadian Radio Interference Regulations Ringer Equivalence Number xi xii Declaration of Conformity (European Countries) xiii Approvals and Certifications EC Certification Replacing the Fitted Plug (for UK Only) xiv Page Differences Between British and American English xvi Page 1.2 Unpacking Page 1.4 Selecting a Location Clearance Space 1.5 G S Understanding the Component Location These are the main components of your machine: Front View 1.6 G Rear View 1.7 Control Panel Functions SCX-4216F 1.8 4 1.9 SCX-4016/4116 Installing the Toner Cartridge 1.11 Loading Paper Page Page 1.15 Making Connections 1.16 1.17 Turning the Machine On Changing the Display Language 1.18 Setting the Paper Type and Size 1.19 Using the Save Modes Toner Save Mode Power Save Mode 1.20 CCD Power Save Mode 2 2.2 About Samsung Software Samsung software Users Guides Adobe Acrobat Reader OCR Software Windows MFP Driver Remote Control Panel Printer Driver Features System Requirements Supported Operating System Minimal Requirements 2.5 Installing Samsung Software in Windows 2.6 2.7 2.8 Installing the USB Driver in Windows 98/ Me 2.10 Uninstalling Samsung Software Uninstalling the MFP Driver 2.11 Uninstalling Samsung SmarThru 2.12 2.13 Using the CD-ROM Page 3 3.2 P H Selecting Print Materials Card stocks Size, Input Sources and Capacities 3.3 Guidelines for Paper and Special Materials 3.4 Selecting an Output Location Printing to the Front Output Tray Printing to the Rear Output Slot 3.5 3.6 To use the rear output slot: Loading Paper in the Paper Tray 3.7 3.8 Using the Bypass Tray 3.9 3.10 Setting the Paper Type and Size for the Bypass Tray 4 Page 4.3 Making Copies from the Automatic Document Feeder Page Setting Copy Options Contrast Image 4.7 Reduced/Enlarged Copy To select from the predefined copy sizes: To fine-tune the size of copies: Number of Copies Using Special Copy Features Auto Fit Copying Clone Copying Collation Copying 4.11 2-side Copying 4.12 2-up or 4-up Copying Poster Copying 4.13 Changing the Default Settings Setting the Time Out Option 5 5.2 Printing a Document 5.3 5.4 5.5 Cancelling a Print Job 5.6 Using a Favorite Setting Using Help 5.7 Setting Paper Properties 5.8 Printing Multiple Pages on One Sheet of Paper Page Printing a Reduced or Enlarged Document Fitting Your Document to a Selected Paper Size Printing Posters 5.13 Using Watermarks Using an Existing Watermark Creating a Watermark Editing a Watermark Deleting a Watermark 5.16 Using Overlays What is an Overlay? Creating a New Page Overlay Page Using a Page Overlay Deleting a Page Overlay 5.20 Setting Graphic Properties 5.21 5.22 Setting Up the Locally Shared Printer In Windows 9x/Me Setting Up the Host Computer In Windows NT 4.0/2000/XP Page 6 6.2 Scanning Basics Scanning Using Samsung SmarThru 6.3 6.4 6.5 Scanning Process with TWAIN- enabled Software Page 7 7.2 Clearing the Memory 7.3 Cleaning Your Machine Cleaning the Outside Cleaning the Inside Page Cleaning the Scan Unit 7.6 Maintaining the Toner Cartridge Toner cartridge storage Saving toner Expected Cartridge Life 7.7 Redistributing Toner 7.8 Replacing the Toner Cartridge Page 7.10 Setting the Notify Toner Option Cleaning the Drum 7.11 Consumables and Replacement Parts Page 8 Clearing Document Jams 8.2 Input Misfeed Exit Misfeed Roller Misfeed 8.4 Clearing Paper Jams In the Paper Feed Area In the Paper Exit Area Page In the Fuser Area or Around the Toner Cartridge 8.8 In the Bypass Tray Tips for Avoiding Paper Jams When Printing on the A5-sized Paper 8.10 Tips for Avoiding Paper Jams 8.11 Clearing LCD Error Messages 8.12 8.13 8.14 Solving Problems Paper Feeding Problems 8.15 Printing Problems Paper 8.16 8.17 Page Page 8.20 Background scatter Curl or wave Page skew Misformed characters 8.21 Fax Problems 8.22 8.23 8.24 Copying Problems 8.25 Scanning Problems 8.26 Page 95 W(220 ~ 240 VAC) 85 W(100 ~ 127 VAC) / Standby mode: General Specifications Scanner and Copier Specifications Printer Specifications Facsimile Specifications A.6 Paper Specifications Overview Supported Sizes of Paper A.7 Weight Capacity Guidelines for Using Paper Symptom Problem with Paper Solution A.8 NOTES: Paper Specifications Paper Output Capacity Category Specifications Output Location Capacity A.9 Printer and Paper Storage Environment Page I Numerics A B C M N O P R U W Z Page Page i C ONTENTS UNCTIONS AX ENERAL Page Page Control Panel Functions Page Setting the Machine ID Entering Characters Using the Number Keypad Keypad Letters and Numbers Changing Numbers or Names Inserting a Pause 1.7 Setting the Date and Time Changing the Clock Mode Setting Sounds 1.9 Speaker, Ringer, Key Sound and Alarm Sound Speaker Volume 1.10 Setting the Dial Mode Using the Toll Save Mode Page 1.12 Setting up the Fax System Changing the Fax Setup options 1.13 Available Fax Setup Options 1.14 Page 2.2 Sending a Fax Preparing Documents for Faxing Loading an Original Document To fax a document using the Automatic Document Feeder (ADF): Page 2.4 Adjusting the Document Resolution 2.5 Sending a Fax Automatically 2.6 Sending a Fax Manually Confirming Transmission 2.7 Automatic Redialling Receiving a Fax About Receiving Modes Loading Paper for Receiving Faxes 2.8 Receiving Automatically in the Fax Mode Receiving Manually in the Tel Mode Receiving Faxes in the Memory Page 3.2 Speed Dialling Storing a Number for Speed Dialling 3.3 Sending a Fax using a Speed Number 3.4 Group Dialling Setting Group Dial Editing Group Dial Numbers 3.6 Sending a Fax Using Group Dialling (Multi-address Transmission) 3.7 Searching for a Number in the Memory Searching Sequentially through the Memory Searching with a Particular First Letter 3.8 Printing a Phonebook List 4 The following topics are included: 4.2 Redialling Sending Broadcasting Faxes 4.3 Sending a Delayed Fax Page 4.5 Sending a Priority Fax 4.6 4.7 Adding Documents To a Scheduled Fax 4.8 Cancelling a Scheduled Fax Page 5.2 Using the Secure Receiving Mode 5.3 Printing Reports Phonebook List Sent Fax Report Received Fax Report System Data List Scheduled Job Information Message Confirmation Junk Fax Number List Multi-Communication Report Power Failure Report Using Advanced Fax Settings Changing Setting Options 5.6 Advanced Fax Setting Options 5.7 Using the Remote Control Panel 5.8 The Settings Tab 5.9 A F The Advanced Tab Click the Phonebook tab to create and edit Phonebook entries. Click the Advanced tab to configure advanced fax system settings. The Phonebook Tab 5.10 The Information Tab The Firmware Update Tab I A B C D