Solving Problems, Paper Feeding Problems | Samsung SCX-4016 instruction

Solving Problems

The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service.

Paper Feeding Problems

Condition	Suggested solutions

Paper is jammed during	Clear the paper jam. See page 8.4.
printing.

Paper sticks together.	• Ensure that there is not too much paper in the paper tray.
	The paper tray can hold up to 250 sheets of paper,
	depending on the thickness of your paper.
	• Make sure that you are using the correct type of paper. See
	“Paper Specifications” on page A.6.
	• Remove paper from the paper tray and flex or fan the paper.
	• Humid conditions may cause some paper to stick together.

Multiple sheets of paper	• Different types of paper may be stacked in the paper tray.
do not feed.	Load the paper of only one type, size and weight.
	• If multiple sheets have caused a paper jam, clear the paper
	jam. See page 8.4.

Paper does not feed into	• Remove any obstructions inside the machine.
the machine.	• Paper has not been loaded correctly. Remove paper from the
	tray and reload it correctly.
	• There is too much paper in the paper tray. Remove excess
	paper from the tray.
	• The paper is too thick. Use only paper that meets the
	specifications required by the machine. See “Paper
	Specifications” on page A.6.

The paper keeps	• There is too much paper in the paper tray. Remove excess
jamming.	paper from the tray. If you are printing on special materials,
	use the Bypass tray.
	• An incorrect type of paper is being used. Use only paper that
	meets the specifications required by the machine. See
	“Paper Specifications” on page A.6.
	• There may be debris inside the machine. Open the front
	cover and remove the debris.

Transparencies stick	Use only the transparencies specifically designed for a laser
together in the paper	printer. Remove each transparency as it exits from the
exit.	machine.

Envelopes skew or fail to	Ensure that the paper guides are against both sides of the
feed correctly.	envelopes.

8.14 TROUBLESHOOTING

Image 131

Samsung SCX-4016, SCX-4116 manual Solving Problems, Paper Feeding Problems, Condition Suggested solutions

Contents

Digital Laser MFP Your machine comes with the three user’s guides About the User’s Guides Contents Paper Handling Printing Troubleshooting Chapter a Specifications Vii Important Precautions and Safety Information Laser Safety Statement Recycling Ozone SafetyPower Saver FCC Information to the User Radio Frequency EmissionsCanadian Radio Interference Regulations Fax Branding Ringer Equivalence Number You should also know that EC Certification Declaration of Conformity European CountriesApprovals and Certifications Replacing the Fitted Plug for UK Only Page British English American English Differences Between British and American English Getting Started Telephone Line Cord UnpackingStarter Toner Cartridge CD-ROM Tape Clearance Space Selecting a Location Cover Understanding the Component LocationFront View Paper Output Extension Paper Tray Bypass Tray Document Rear View Power Switch ParallelAC Power Cord Connector Control Panel Functions Getting Started SCX-4016/4116 Installing the Toner Cartridge Getting Started Loading Paper Insert the paper stack into the paper tray Changing the Paper Size in the Paper Tray Jams Making Connections To the parallel port on your computer Changing the Display Language Turning the Machine On Setting the Paper Type and Size Power Save Mode Using the Save ModesToner Save Mode CCD Power Save Mode Installing Software USB Driver Remote Control PanelAbout Samsung Software Windows MFP Driver Win9x/Me Win2000/XP Printer Driver FeaturesPrinter Driver Feature Your printer drivers Minimal Requirements System RequirementsSupported Operating System Click Install the Samsung Software on your PC Installing Samsung Software in WindowsBoots up Your computer’s parallel port or USB port before installing Installing Software Installing Software Click Next For the best driver for your device and click Next Installing the USB Driver in Windows 98/ MeNext Place the CD-ROM in the CD-ROM drive and check Search Uninstalling the MFP Driver Uninstalling Samsung Software Uninstalling Samsung SmarThru After selecting the uninstall option, click Next Using the CD-ROM Click Uninstall the Samsung Software on your PC Paper Handling Size mm/in Input Source/Capacity Paper Tray Selecting Print MaterialsSize, Input Sources and Capacities Guidelines for Paper and Special Materials Selecting an Output Location Printing to the Rear Output Slot Face up Printing to the Front Output Tray Face down To use the rear output slot Loading Paper in the Paper Tray Paper full Paper empty Using the Bypass Tray Paper Handling Setting the Paper Type and Size for the Bypass Tray Copying Making Copies on the Document Glass Loading Paper for Copying Copying Document Feeder For SCX-4116/4216F Making Copies from the Automatic Copying Image Setting Copy OptionsContrast Press Reduce/Enlarge Reduced/Enlarged CopyTo select from the predefined copy sizes To fine-tune the size of copies Press No. of Copies Using Special Copy FeaturesNumber of Copies Clone Copying Enlarge button while the Auto Fit copying is enabledAuto Fit Copying Collation Copying Press Start Copy or Start Copy/Fax again Side Copying Poster Copying Up or 4-up Copying Changing the Default Settings Setting the Time Out Option Printing Printing a Document Landscape prints across the length Layout tab first displays Select the Samsung SCX-4x16 Series printer To stop a print job from the Printers folder Cancelling a Print JobFrom the Document menu, select Cancel Printing To stop a print job from the control panel Using Help Using a Favorite Setting Size Setting Paper PropertiesProperty Description Type Printing Multiple Pages on One Sheet of Paper N-Up PrintingSource 1 3 2 1 3 You can scale your print job on a Printing a Reduced or Enlarged Document Fitting Your Document to a Selected Paper Size Printing Posters Click Ok and start printing Using WatermarksUsing an Existing Watermark List Creating a Watermark Deleting a Watermark Click Update to save the changes Click OkEditing a Watermark Creating a New Page Overlay Using OverlaysWhat is an Overlay? Edit Overlays window, click Create Overlay Using a Page Overlay Click OK until you exit the Print window Deleting a Page OverlayClick Delete Overlay Toner Save Setting Graphic PropertiesResolution Choosing from 600 dpi Normal or Darkness AdvancedAdvanced Options button Options Windows 9x/Me Setting Up the Locally Shared PrinterSetting Up the Host Computer Download as Bit Image When this Windows NT 4.0/2000/XP Setting Up the Client Computer Select Local Port and click New Port Scanning Scanning Basics Scanning Using Samsung SmarThru SmarThru 3 window opens Scan to FAX ScanCopy Scan to Email Scanning Process with Twain Enabled Software Memo Maintenance Clearing the Memory Accumulate inside the machine. This buildup can cause print Cleaning Your MachineCleaning the Outside Cleaning the Inside Maintenance Close the document cover Cleaning the Scan Unit Expected Cartridge Life Maintaining the Toner CartridgeToner cartridge storage Saving toner Redistributing Toner Replacing the Toner Cartridge Maintenance Cleaning the Drum Setting the Notify Toner Option Items Yield Average Consumables and Replacement Parts Memo Troubleshooting Input Misfeed Clearing Document Jams For SCX-4116/4216F Roller Misfeed Exit Misfeed Paper feed area Below Bypass tray Clearing Paper JamsPaper Feed Area Message Location of Jam Go to Paper Exit Area Troubleshooting Fuser Area or Around the Toner Cartridge Bypass Tray Select 90 degrees Click Tips for Avoiding Paper Jams Display Meaning Suggested solutions Clearing LCD Error Messages Cancel operation, but Problem with the phoneInstall the toner cartridge. See Installed Feeding from the Bypass Memory has not been Power failure SavedPaper has jammed Clear the jam. See Tray Condition Suggested solutions Solving ProblemsPaper Feeding Problems Condition Possible cause Suggested solutions Printing Problems Paper size settings do Complex Adjusting the print quality settingsIf you are using Desired spool setting Are blank Defective or out Toner Setting Print the document with selectingFollow these steps When you are Users may experience Toner cartridge is Toner specs Printing Quality ProblemsLight or faded Print Defects Vertical repetitive Curl or wave ConditionBackground Scatter Misformed characters Skew Character Voids Wrinkles orBlack pages Loose toner Curl Check your machine by making a copy Incoming fax has Noisy phone line can cause line errorsRestore the document It can receive your fax Copying Problems Scanning Problems Try the job again Mode you wantThere may be a copying or printing job Screen Specifications General Specifications Paper 2.7 Kg Package Weight Plastic 0.7 Kg Scanner and Copier Specifications Printer Specifications Facsimile Specifications For SCX-4216F Supported Sizes of Paper Paper SpecificationsPaper Dimensions Weight Capacity Overview Symptom Problem with Paper Solution Guidelines for Using Paper Output Location Capacity Paper SpecificationsCategory Specifications Paper Output Capacity Printer and Paper Storage Environment Memo Index Page USB Unistall MFP driver 2.10 SmarThru 2.11 using CD-ROM Visit us at SCX-4216F Speaker, Ringer, Key Sound General FAX Functions Ii Contents Changing Setting Options Advanced Fax Setting Options Following topics are included Control Panel Functions V E Setting the Machine ID To enter additional letters, repeat Step Entering Characters Using the Number KeypadFinally Key Assigned numbers, letters or characters Keypad Letters and NumbersChanging Numbers or Names Inserting a Pause ~ 23 24-hour mode Setting the Date and Time Changing the Clock Mode Setting Sounds Speaker Volume Speaker, Ringer, Key Sound Alarm Sound Using the Toll Save Mode Setting the Dial Mode Getting Started Use the scroll button Setting up the Fax SystemChanging the Fax Setup options Menu item on the bottom line and press Enter Confirm Available Fax Setup OptionsOption Description Printed documents Actual size on two or more pages When receiving a document as long as orNot occur. If the Auto Reduction feature is Longer than the paper loaded in the paper Sending a Fax Receiving a Fax General FAX Functions Loading an Original Document To fax a document using the Automatic Document Feeder ADFSending a Fax Preparing Documents for Faxing To fax a document from the document glass Mode Recommended for Adjusting the Document ResolutionPress Resolution Press Start Copy/Fax Sending a Fax Automatically Confirming Transmission Sending a Fax Manually Loading Paper for Receiving Faxes Receiving a FaxAutomatic Redialling About Receiving Modes Receiving Faxes in the Memory Receiving Automatically in the Fax ModeReceiving Manually in the Tel Mode Your machine is preset to the fax mode at the factory Automatic Dialling Press Phonebook on the control panel Speed DiallingStoring a Number for Speed Dialling Feed the documents face up into the ADF. Or Sending a Fax using a Speed Number Group Dialling Setting Group DialPage Automatic Dialling Press Phonebook Searching for a Number MemorySearching Sequentially through the Memory Searching with a Particular First Letter Printing a Phonebook List Other Ways to FAX Press Redial/Pause RediallingSending Broadcasting Faxes To redial the number you last called Will not be present Load the documents face up into the ADF Sending a Delayed Fax Other Ways to FAX Sending a Priority Fax Other Ways to FAX Adding Documents To a Scheduled Fax Bottom line and press Enter Cancelling a Scheduled Fax Additional Features Using the Secure Receiving Mode Received Fax Report Printing ReportsPhonebook List Sent Fax Report Junk Fax Number List Power Failure ReportScheduled Job Information Message Confirmation Changing Setting Options Using Advanced Fax Settings Advanced Fax Setting Options Using the Remote Control Panel Click the Settings tab to configure fax system settings Settings Tab Phonebook Tab Advanced Tab Information Tab Firmware Update Tab Date and time, set 1.7 delayed fax 4.3 document Load Visit us at