Samsung SCX-4116, SCX-4016 manual Wrinkles or, Black pages, Loose toner, Character Voids

Condition	Suggested solutions
Wrinkles or	• Ensure that the paper is loaded properly.
creases	• Check the paper type and quality. See “Paper Specifications”
	on page A.6.

• Turn over the stack of paper in the paper tray. Also try rotating the paper 180° in the tray.

Back of printouts	Check for leaking toner. Clean the inside of the machine. See
are dirty	page 7.3.

Black pages	• The toner cartridge may not be installed properly. Remove
	the cartridge and reinsert.
A	• The toner cartridge may be defective and need replacing.
	Install a new toner cartridge. See “Installing the Toner
	Cartridge” on page 1.10.
	• The machine may require repair. Contact a service
	representative.
Loose toner	• Clean the inside of the machine. See page 7.3.

• Check the paper type and quality. See “Paper Specifications” on page A.6.

• Install a new toner cartridge. See “Installing the Toner Cartridge” on page 1.10.

• If the problem persists, the machine may require repair. Contact a service representative.

Character Voids		Character voids are white areas within the parts of characters
		that should be solid black:	8
	A	• If you are using transparencies, try another type of
		transparency. Because of the composition of the
		transparency, some character voids are normal.
		• You may be printing on the wrong surface on the paper.
		Remove the paper and turn it around.
		• The paper may not meet paper specifications. See “Paper
		Specifications” on page A.6.
		TROUBLESHOOTING
			8.21