Samsung SCX-4016, SCX-4116 manual Copying Problems

Copying Problems

Condition	Suggested solutions
Copies are too light or too	Use the Contrast button to darken or lighten the
dark.	background of the copies.
	• If defects are on the original, press the Contrast
Smears, lines, marks or spots	button to lighten the background of your copies.
	• If no defects are on the original, clean the document
appears on copies.
	glass and underside of the document cover. See
	page 7.5.
	• Ensure that the original is positioned correctly on
Copy image is skewed.	document glass.
	• Check that the copy paper is loaded correctly.
	Ensure that the original is face down on the document
Blank copies print out.	glass or face up in the Automatic Document Feeder (for
	SCX-4116/4216F only).
	• Replace the paper in the paper tray with paper from a
Image rubs off the copy	new package.
easily.	• In high humidity areas, do not leave paper in the
	machine for the extended periods of time.
	• Fan the stack of paper, then turn it over in the paper
	tray. Replace the paper in the tray with a fresh supply.
	Check/adjust the paper guides, if necessary.
Frequent copy paper jams	• Ensure that the paper is the proper paper weight.
occurs.	75 g/m2 (20 lb) bond paper is recommended.
	• Check for copy paper or pieces of copy paper
	remaining in the machine after a paper jam has been
	cleared.
	• Your originals may contain pictures, solids or heavy
	lines. For example, your originals may be forms,
Fewer copies from the toner	newsletters, books or other documents that use more
cartridge than expected prints	toner.
out.	• The machine may be turned frequently on and off.
	• The document cover may be left open while copies are
	being made.

8.24 TROUBLESHOOTING