Copying Problems

Condition

Suggested solutions

 

 

Copies are too light or too

Use the Contrast button to darken or lighten the

dark.

background of the copies.

 

 

 

• If defects are on the original, press the Contrast

Smears, lines, marks or spots

button to lighten the background of your copies.

• If no defects are on the original, clean the document

appears on copies.

glass and underside of the document cover. See

 

 

page 7.5.

 

 

 

• Ensure that the original is positioned correctly on

Copy image is skewed.

document glass.

 

• Check that the copy paper is loaded correctly.

 

 

 

Ensure that the original is face down on the document

Blank copies print out.

glass or face up in the Automatic Document Feeder (for

 

SCX-4116/4216F only).

 

 

 

• Replace the paper in the paper tray with paper from a

Image rubs off the copy

new package.

easily.

• In high humidity areas, do not leave paper in the

 

machine for the extended periods of time.

 

 

 

• Fan the stack of paper, then turn it over in the paper

 

tray. Replace the paper in the tray with a fresh supply.

 

Check/adjust the paper guides, if necessary.

Frequent copy paper jams

• Ensure that the paper is the proper paper weight.

occurs.

75 g/m2 (20 lb) bond paper is recommended.

 

• Check for copy paper or pieces of copy paper

 

remaining in the machine after a paper jam has been

 

cleared.

 

 

 

• Your originals may contain pictures, solids or heavy

 

lines. For example, your originals may be forms,

Fewer copies from the toner

newsletters, books or other documents that use more

cartridge than expected prints

toner.

out.

• The machine may be turned frequently on and off.

 

• The document cover may be left open while copies are

 

being made.

 

 

8.24 TROUBLESHOOTING

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Samsung SCX-4016, SCX-4116 manual Copying Problems