Clearing Paper Jams, Paper Feed Area | Samsung SCX-4016, SCX-4116

Clearing Paper Jams

When a paper jam occurs, “Paper Jam” appears on the display. Refer to the table below to locate and clear the paper jam.

Message	Location of Jam	Go to

Paper Jam 0	In the paper feed area.	below
	In the Bypass tray	page 8.8

Paper Jam 1	In the fuser area or around	page 8.7
	the toner cartridge.
	In the Bypass tray	page 8.8

Paper Jam 2	In the paper exit area	page 8.5

To avoid tearing the paper, pull the jammed paper out gently and slowly. Follow the steps below to clear a jam.

In the Paper Feed Area

1Open and close the front cover. The jammed paper automatically exits the machine.

If the paper does not exit, continue to Step 2.

2Pull the paper tray open.

8.4 TROUBLESHOOTING

Image 121

Samsung SCX-4016 Clearing Paper Jams, Paper Feed Area, Message Location of Jam Go to, Paper feed area Below Bypass tray

Contents

Digital Laser MFP Your machine comes with the three user’s guides About the User’s Guides Contents Paper Handling Printing Troubleshooting Chapter a Specifications Vii Important Precautions and Safety Information Laser Safety Statement Power Saver Ozone SafetyRecycling Canadian Radio Interference Regulations Radio Frequency EmissionsFax Branding FCC Information to the User Ringer Equivalence Number You should also know that Approvals and Certifications Declaration of Conformity European CountriesEC Certification Replacing the Fitted Plug for UK Only Page British English American English Differences Between British and American English Getting Started Starter Toner Cartridge UnpackingCD-ROM Telephone Line Cord Tape Clearance Space Selecting a Location Front View Understanding the Component LocationPaper Output Extension Paper Tray Bypass Tray Document Cover AC Power Cord Power Switch ParallelConnector Rear View Control Panel Functions Getting Started SCX-4016/4116 Installing the Toner Cartridge Getting Started Loading Paper Insert the paper stack into the paper tray Changing the Paper Size in the Paper Tray Jams Making Connections To the parallel port on your computer Changing the Display Language Turning the Machine On Setting the Paper Type and Size Toner Save Mode Using the Save ModesPower Save Mode CCD Power Save Mode Installing Software About Samsung Software Remote Control PanelWindows MFP Driver USB Driver Printer Driver Feature Printer Driver FeaturesYour printer drivers Win9x/Me Win2000/XP Supported Operating System System RequirementsMinimal Requirements Boots up Installing Samsung Software in WindowsYour computer’s parallel port or USB port before installing Click Install the Samsung Software on your PC Installing Software Installing Software Click Next Next Installing the USB Driver in Windows 98/ MePlace the CD-ROM in the CD-ROM drive and check Search For the best driver for your device and click Next Uninstalling the MFP Driver Uninstalling Samsung Software Uninstalling Samsung SmarThru After selecting the uninstall option, click Next Using the CD-ROM Click Uninstall the Samsung Software on your PC Paper Handling Size, Input Sources and Capacities Selecting Print MaterialsSize mm/in Input Source/Capacity Paper Tray Guidelines for Paper and Special Materials Selecting an Output Location Printing to the Rear Output Slot Face up Printing to the Front Output Tray Face down To use the rear output slot Loading Paper in the Paper Tray Paper full Paper empty Using the Bypass Tray Paper Handling Setting the Paper Type and Size for the Bypass Tray Copying Making Copies on the Document Glass Loading Paper for Copying Copying Document Feeder For SCX-4116/4216F Making Copies from the Automatic Copying Contrast Setting Copy OptionsImage To select from the predefined copy sizes Reduced/Enlarged CopyTo fine-tune the size of copies Press Reduce/Enlarge Number of Copies Using Special Copy FeaturesPress No. of Copies Auto Fit Copying Enlarge button while the Auto Fit copying is enabledClone Copying Collation Copying Press Start Copy or Start Copy/Fax again Side Copying Poster Copying Up or 4-up Copying Changing the Default Settings Setting the Time Out Option Printing Printing a Document Landscape prints across the length Layout tab first displays Select the Samsung SCX-4x16 Series printer From the Document menu, select Cancel Printing Cancelling a Print JobTo stop a print job from the control panel To stop a print job from the Printers folder Using Help Using a Favorite Setting Property Description Setting Paper PropertiesSize Source Printing Multiple Pages on One Sheet of Paper N-Up PrintingType 1 3 2 1 3 You can scale your print job on a Printing a Reduced or Enlarged Document Fitting Your Document to a Selected Paper Size Printing Posters Using an Existing Watermark Using WatermarksList Click Ok and start printing Creating a Watermark Editing a Watermark Click Update to save the changes Click OkDeleting a Watermark What is an Overlay? Using OverlaysCreating a New Page Overlay Edit Overlays window, click Create Overlay Using a Page Overlay Click Delete Overlay Deleting a Page OverlayClick OK until you exit the Print window Resolution Setting Graphic PropertiesChoosing from 600 dpi Normal or Toner Save Advanced Options button AdvancedOptions Darkness Setting Up the Host Computer Setting Up the Locally Shared PrinterDownload as Bit Image When this Windows 9x/Me Windows NT 4.0/2000/XP Setting Up the Client Computer Select Local Port and click New Port Scanning Scanning Basics Scanning Using Samsung SmarThru SmarThru 3 window opens Copy ScanScan to Email Scan to FAX Scanning Process with Twain Enabled Software Memo Maintenance Clearing the Memory Cleaning the Outside Cleaning Your MachineCleaning the Inside Accumulate inside the machine. This buildup can cause print Maintenance Close the document cover Cleaning the Scan Unit Toner cartridge storage Maintaining the Toner CartridgeSaving toner Expected Cartridge Life Redistributing Toner Replacing the Toner Cartridge Maintenance Cleaning the Drum Setting the Notify Toner Option Items Yield Average Consumables and Replacement Parts Memo Troubleshooting Input Misfeed Clearing Document Jams For SCX-4116/4216F Roller Misfeed Exit Misfeed Paper Feed Area Clearing Paper JamsMessage Location of Jam Go to Paper feed area Below Bypass tray Paper Exit Area Troubleshooting Fuser Area or Around the Toner Cartridge Bypass Tray Select 90 degrees Click Tips for Avoiding Paper Jams Display Meaning Suggested solutions Clearing LCD Error Messages Install the toner cartridge. See Problem with the phoneInstalled Cancel operation, but Paper has jammed Clear the jam. See Memory has not been Power failure SavedTray Feeding from the Bypass Paper Feeding Problems Solving ProblemsCondition Suggested solutions Condition Possible cause Suggested solutions Printing Problems If you are using Complex Adjusting the print quality settingsDesired spool setting Paper size settings do Follow these steps When you are Users may experience Setting Print the document with selectingToner cartridge is Are blank Defective or out Toner Light or faded Printing Quality ProblemsPrint Toner specs Defects Vertical repetitive Background Scatter Misformed characters Skew ConditionCurl or wave Black pages Wrinkles orLoose toner Character Voids Curl Restore the document Incoming fax has Noisy phone line can cause line errorsIt can receive your fax Check your machine by making a copy Copying Problems Scanning Problems There may be a copying or printing job Mode you wantScreen Try the job again Specifications General Specifications Paper 2.7 Kg Package Weight Plastic 0.7 Kg Scanner and Copier Specifications Printer Specifications Facsimile Specifications For SCX-4216F Paper Dimensions Weight Capacity Paper SpecificationsOverview Supported Sizes of Paper Symptom Problem with Paper Solution Guidelines for Using Paper Category Specifications Paper SpecificationsPaper Output Capacity Output Location Capacity Printer and Paper Storage Environment Memo Index Page USB Unistall MFP driver 2.10 SmarThru 2.11 using CD-ROM Visit us at SCX-4216F Speaker, Ringer, Key Sound General FAX Functions Ii Contents Changing Setting Options Advanced Fax Setting Options Following topics are included Control Panel Functions V E Setting the Machine ID Finally Entering Characters Using the Number KeypadTo enter additional letters, repeat Step Changing Numbers or Names Keypad Letters and NumbersInserting a Pause Key Assigned numbers, letters or characters ~ 23 24-hour mode Setting the Date and Time Changing the Clock Mode Setting Sounds Speaker Volume Speaker, Ringer, Key Sound Alarm Sound Using the Toll Save Mode Setting the Dial Mode Getting Started Changing the Fax Setup options Setting up the Fax SystemMenu item on the bottom line and press Enter Use the scroll button Option Description Available Fax Setup OptionsPrinted documents Confirm Not occur. If the Auto Reduction feature is When receiving a document as long as orLonger than the paper loaded in the paper Actual size on two or more pages Sending a Fax Receiving a Fax General FAX Functions Sending a Fax To fax a document using the Automatic Document Feeder ADFPreparing Documents for Faxing Loading an Original Document To fax a document from the document glass Press Resolution Adjusting the Document ResolutionMode Recommended for Press Start Copy/Fax Sending a Fax Automatically Confirming Transmission Sending a Fax Manually Automatic Redialling Receiving a FaxAbout Receiving Modes Loading Paper for Receiving Faxes Receiving Manually in the Tel Mode Receiving Automatically in the Fax ModeYour machine is preset to the fax mode at the factory Receiving Faxes in the Memory Automatic Dialling Storing a Number for Speed Dialling Speed DiallingPress Phonebook on the control panel Feed the documents face up into the ADF. Or Sending a Fax using a Speed Number Group Dialling Setting Group DialPage Automatic Dialling Searching Sequentially through the Memory Searching for a Number MemorySearching with a Particular First Letter Press Phonebook Printing a Phonebook List Other Ways to FAX Sending Broadcasting Faxes RediallingTo redial the number you last called Press Redial/Pause Will not be present Load the documents face up into the ADF Sending a Delayed Fax Other Ways to FAX Sending a Priority Fax Other Ways to FAX Adding Documents To a Scheduled Fax Bottom line and press Enter Cancelling a Scheduled Fax Additional Features Using the Secure Receiving Mode Phonebook List Printing ReportsSent Fax Report Received Fax Report Scheduled Job Information Power Failure ReportMessage Confirmation Junk Fax Number List Changing Setting Options Using Advanced Fax Settings Advanced Fax Setting Options Using the Remote Control Panel Click the Settings tab to configure fax system settings Settings Tab Phonebook Tab Advanced Tab Information Tab Firmware Update Tab Date and time, set 1.7 delayed fax 4.3 document Load Visit us at