Other Information

Issues

Solutions and Explanations

 

 

Sound Quality

First of all, please perform the Sound Test to confirm that your TV audio is properly operating.

 

(go to MENU - Support - Self Diagnosis - Sound Test) (p. 44)

 

If the audio is OK, the sound problem may caused by the source or signal.

 

 

There is no sound or the sound is too low

• Please check the volume the of external device connected to your TV.

at maximum volume.

 

 

 

The picture is good but there is no sound.

• Set the Speaker Select option to TV Speaker in the sound menu (p. 35).

 

• If you are using an external device, make sure the audio cables are connected to the correct audio

 

input jacks on the TV.

 

• If you are using an external device, check the device’s audio output option (ex. you may need to

 

change your cable box’s audio option to HDMI when you have a HDMI connected to your TV).

 

• If you are using a DVI to HDMI cable, a separate audio cable is required.

 

• If your TV has a headphone jack, make sure there is nothing plugged into it.

 

 

The speakers are making an inappropriate

• Check the cable connections. Make sure a video cable is not connected to an audio input.

noise.

• For antenna or cable connections, check the signal strength. Low signal level may cause sound

 

distortion.

 

 

No Picture, No Video

 

 

 

The TV won’t turn on.

• Make sure the AC power cord is securely plugged in to the wall outlet and the TV.

 

• Make sure the wall outlet is working.

 

• Try pressing the POWER button on the TV to make sure the problem is not the remote. If the TV turns

 

on, refer to “The remote control does not work” below.

 

 

The TV turns off automatically.

• Ensure the Sleep Timer is set to Off in the System menu (p. 40).

 

• If your PC is connected to the TV, check your PC power settings.

 

• Make sure the AC power cord is plugged in securely to the wall outlet and the TV.

 

• When watching TV from an antenna or cable connection, the TV will turn off after 10 ~ 15 minutes if

 

there is no signal.

 

 

There is no picture/Video.

• Check cable connections (remove and reconnect all cables connected to the TV and external

 

devices).

 

• Set your external devices’ (Cable/Set top Box, DVD, Blu-ray etc) video outputs to match the

 

connections to the TV input. For example, if an external device’s output is HDMI, it should be connect

 

to an HDMI input on the TV.

 

• Make sure your connected devices are powered on.

 

• Be sure to select the TV’s correct source by pressing the SOUrCE button on the TV remote.

 

 

RF(Cable/Antenna) Connection

 

 

 

The TV is not receiving all channels.

• Make sure the Antenna cable is connected securely.

 

• Please try Plug & Play (Initial setup) to add available channels to the channel list. Go to MENU -

 

System - Plug & Play (Initial setup) and wait for all available channels to be stored (p. 14).

 

• Verify the Antenna is positioned correctly.

 

 

The picture is distorted: macro block error

• Compression of video contents may cause picture distortion, especially with fast moving pictures

small block, dots, pixelization

such as sports and action movies.

 

• A low signal can cause picture distortion. This is not a TV issue.

 

 

Network Connection

 

 

 

The wireless network connection failed.

• The Samsung Wireless USB dongle is required to use a wireless network.

 

• Make sure the Network Connection is set to Wireless.

 

• Make sure the TV is connected to a wireless IP sharer (router).

 

 

Software Upgrade over the network fails.

• Run Network Test in the Network menu to confirm the connection.

 

• If you have the latest Software (SW) version, the SW upgrade will not proceed.

 

 

Recording / Timeshift

 

The USB device is not recognized or a Device Format, Checking Device or Device Performance Test fails.

•See the manual for the USB device to check that the USB device supports recording.

•If the USB device has a lock, ensure it is off.

•Check that the USB device can be formatted when connected to the PC. Connect the USB to the TV and format it. (Formatting may fail intermittently.)

•If a Device Performance Test or formatting failed, it means that there is a problem with the USB hardware or the performance of the USB hardware is too low.

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Samsung TA950 Sound Quality, Go to Menu Support Self Diagnosis Sound Test p, At maximum volume, Input jacks on the TV
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TA950 specifications

The Samsung TA950 is a striking addition to the world of high-definition televisions, combining cutting-edge technology with sleek design to offer an immersive viewing experience. This model is part of Samsung's premium television lineup, standing out for its impressive specifications and state-of-the-art features.

At the heart of the TA950 lies its Quantum Dot technology, which ensures vibrant colors and exceptional brightness. The TV achieves remarkable color accuracy and a wide color gamut, making it perfect for both gaming and movie watching. This technology not only enhances the overall visual quality but also expands the range of shades that can be presented on the screen, bringing images to life.

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The design of the Samsung TA950 incorporates a sleek, ultra-slim form factor that enhances the aesthetic appeal of any living space. The nearly bezel-less display maximizes the screen size and minimizes distractions, allowing viewers to become fully engrossed in their favorite content. Additionally, the ambient mode feature allows the television to blend in harmoniously with its surroundings, displaying artwork or useful information when not in active use.

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For gaming enthusiasts, the TV offers a low input lag and support for HDMI 2.1, making it compatible with the latest gaming consoles. Features such as Variable Refresh Rate (VRR) and Auto Low Latency Mode (ALLM) further enhance the gaming experience, ensuring smooth gameplay without interruptions or screen tearing.

With its superior picture quality, intelligent features, and elegant design, the Samsung TA950 epitomizes what modern televisions can achieve, making it an outstanding choice for anyone seeking a premium viewing experience.
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