Kaj je podpora na daljavo?

Po 5 minutah nastavitve televizorja izginejo.

•Televizor ima izbran način Način prodajalne. Preklop možnosti Način uporabe na Domači način. ( > Nastavitve > Sistem > Strokovne nastavitve > Način uporabe > Domači način).

Prekinjena povezava Wi-Fi

•Preverite, ali ima televizor omrežno povezavo ( > Nastavitve > Omrežje > Stanje omrežja).

•Preverite, ali je vneseno pravilno geslo za povezavo Wi-Fi.

•Preverite razdaljo med televizorjem in modemom/usmerjevalnikom. Razdalja ne sme biti večja od 15,2 m.

•Motnje lahko zmanjšate tako, da ne uporabljate brezžičnih naprav ali jih izklopite. Preverite, da med televizorjem in modemom/usmerjevalnikom ni ovir.

(Aparati, brezžični telefoni, kamnite stene/kamini itd. lahko oslabijo povezavo Wi-Fi.)

Enonadstropna stavba

Večnadstropna stavba

Brezžični usmerjevalnik

Brezžični ponavljalnik

•Obrnite se na ponudnika internetnih storitev, da ponastavi omrežje in ponovno registrira naslove Mac vašega novega modema/usmerjevalnika in televizorja.

Težave s programi za videoposnetke (Youtube itd.)

•Spremenite nastavitve DNS na 8.8.8.8. Izberite > Nastavitve > Omrežje > Stanje omrežja > Nastav. IP > Nastav. DNS > Vnesi ročno > Strežnik DNS > vnesite 8.8.8.8 > V redu..

•Ponastavite z izbiro možnosti > Nastavitve > Podpora > Samod. diagnoza > Ponastavi Smart Hub.

Podpora na daljavo družbe Samsung omogoča neposredno podporo s strani tehnika družbe Samsung, ki lahko na daljavo:

•diagnosticira vaš televizor;

•prilagodi nastavitve televizorja po vaših željah;

•tovarniško ponastavi televizor;

•namesti priporočene posodobitve vdelane programske opreme.

Kako deluje podpora na daljavo?

Tehnična služba družbe Samsung lahko enostavno na daljavo servisira vaš televizor:

1.Pokličite kontaktni center družbe Samsung in prosite za pomoč na daljavo.

2.Odprite meni na televizorju in pojdite na razdelek Podpora.

3.Izberite možnost Oddaljeno upravljanje ter preberite in se strinjajte s pogoji za storitev. Ko se prikaže okno za vnos PIN-a, agentu zaupajte številko PIN.

4.Agent bo dostopil do vašega televizorja.

Slovenščina

Slovenščina - 9

UE78KS9500LXXH, UE88KS9800LXXN, UE88KS9802TXXH, UE88KS9800LXXH, UE78KS9500LXXN specifications

The Samsung UE65KS9500LXXN, UE78KS9500LXXN, UE88KS9800LXXH, UE88KS9800LXXN, and UE65KS9500LXXH are part of Samsung's premium line of 4K Ultra HD TVs that deliver an exceptional viewing experience backed by cutting-edge technology.

One of the standout features of these models is their Quantum Dot display technology, which enhances color reproduction and provides a wider color spectrum. This means viewers can enjoy vibrant and lifelike images, making it ideal for watching movies, sports, or playing video games.

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The design of the Samsung UE65KS9500 series and the UE88KS9800 models is sleek and modern, with thin bezels that allow for a more immersive viewing experience. Its premium build quality complements any home décor, making it a stylish addition to living rooms or entertainment areas.

Smart TV capabilities are another highlight of these Samsung models. Powered by the Tizen OS, users have access to a plethora of streaming services, apps, and games right at their fingertips. The Smart View feature allows for seamless connectivity with compatible devices, enabling users to cast content from smartphones or tablets directly to the TV screen.

Additionally, these models are equipped with Samsung's premium audio technology, which provides rich and immersive sound quality. The UEH series boasts advanced sound features such as Dolby Digital Plus and DTS Premium Sound, offering an audio experience that complements its stunning visuals.

Another noteworthy characteristic of these TVs is their UHD Upscaling technology, which intelligently enhances lower-resolution content to near 4K quality. This means whether you're watching old films or standard-definition shows, the TV optimizes the picture quality for the best viewing experience possible.

Lastly, energy efficiency is an important consideration in these models, as they are designed to consume less power while delivering superior performance. With these advanced features and technologies, the Samsung UE65KS9500LXXN, UE78KS9500LXXN, UE88KS9800LXXH, UE88KS9800LXXN, and UE65KS9500LXXH offer an impressive combination of style, performance, and functionality for discerning viewers.

Samsung UE78KS9500LXXN manual Kaj je podpora na daljavo?, Kako deluje podpora na daljavo?

Models: UE78KS9500LXXH UE88KS9800LXXN UE88KS9802TXXH UE88KS9800LXXH UE78KS9500LXXN UE65KS9500LXXN UE65KS9502TXXH UE78KS9502TXXH UE65KS9500LXXH

Po 5 minutah nastavitve televizorja izginejo.

Prekinjena povezava Wi-Fi

Težave s programi za videoposnetke (Youtube itd.)