Support, Remote Management | Samsung UN65F9000AF, UN65F8000 manual

Support

Remote Management

e-Manual (Troubleshooting)

Self Diagnosis

Software Update

Use Mode

Home Use

Contact Samsung

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The TV has several built-in systems designed for user and TV system support.

Remote Management

Screen Menu > Support > Remote Management Try Now

If you need assistance with your TV, you can use this feature to let Samsung Electronics diagnose your TV remotely. You will need to read and agree to the service agreement before using this feature. A Samsung Electronics technician will then diagnose, repair, and update your TV remotely. However, these features are only available when your TV is connected to the Internet.

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Samsung UN65F9000AF, UN65F8000, UN60F8000BF, UN55F9000 manual Screen Menu Support Remote Management Try Now

Contents

Manual Contents Controlling the TV TV Viewing Smart TV Features Movies & TV Shows Other Information Using the Top Icons Open the Support menu and choose e-Manual TroubleshootingViewing the e-Manual Scrolling a Jumping to a Menu Item Updating the e-ManualSearching the Index Searching Pages For the LED 7450/7500, 8000 and PDP 8500 series models Antenna ConnectionFor the UHD F9000 and S9 series models Video Device Connections Hdmi Hdmi Connection For the UHD F9000 and S9 series models Component Connection For the LED 7450/7500 series models For the LED 8000 and PDP 8500 series models For the UHD F9000 and S9 series models AV Connection AV in 2 is supported in LED 8000 Series only For the UHD F9000 and S9 series models Audio Device Connections Digital Audio Optical Connection For the LED 7450/7500, 8000 and PDP 8500 series models Audio Output Connection For the LED 7450/7500, 8000 series models ARC Audio Return Channel For the UHD F9000 and S9 series models Hdmi Connection Computer ConnectionFor the LED 7450/7500, 8000 and PDP 8500 series models For the UHD F9000 and S9 series models HDMI-to-DVI Connection For the UHD F9000 and S9 series models Smartphone Connection For the UHD F9000 and S9 series models Switching Between Video Sources Programming Auto ProgramRemove Scrambled Channels Broadcasting Remove Channels Channel ManagementScreen Menu Broadcasting Edit Channel Try Now Try Now Restore Removed Channels Blocking Programs Using the TV RatingProgram Rating Lock Screen Menu Broadcasting Program Rating Lock Blocking based on Movie Rating Mpaa Blocking Based on Canadian English Rating Rename Analog Channels Blocking Based on Canadian French RatingBlocking Based on Downloadable U.S. Rating Watching Blocked / Restricted Programs Favorite Channels Add Favorite ChannelsRemove Favorite Channels Screen Menu Broadcasting Edit Favorites Try Now Rename a Favorite Channel List Rearrange the Favorite Channels ListCopy a Favorite Channels List Network Configuration Wired Network For the UHD F9000 and S9 series models Wireless Network Precautions Wireless NetworkNetwork Security Protocols Wired Network Setup Automatic Wired Network SetupManual Wired Network Setup Screen Menu Network Network Settings Try Now Network Settings IP Settings Failed Wired Connection IP auto setting failed Try NowNo network cable found Try Now Try Now Unable to connect to the network Try Now Automatic Wireless Network Setup Wireless Network SetupScreen Menu Network Network Settings Manual Wireless Network Setup Wireless network AP0000 AP0001 Add Network Using the WPS Button Failed Wireless Connection Unable to connect to a wireless router Try Now Try Now Dynamic versus Static IP Addresses Mobile Device Connection Checking the Network StatusScreen Menu Network Network Status Try Now AllShare Settings Wi-Fi DirectRename the TV Smart Touch Control Connecting to the TVInserting the Batteries AAA X Battery Low Alarm Reconnecting the Smart Touch Control Buttons and Descriptions For U.S.A. and Canada For the other countries Source Return / Exit Special Functions Dragging Using the touch padPressing Flicking Pressing and Holding Scrolling Up/Down Pressing and DraggingScrolling Left/Right Changing Channels by Entering Numbers Adjusting the Touch padNumerical Input Guide Show Status and Notification Banner RecommendedHistory Searching Virtual Remote Control Connecting the IR Extender Universal Remote SetupDevice Manager Add the External Device Using the Universal Remote ControlRegistered External Device Management Entering Text using the Qwerty Keypad Entering Text using the Onscreen KeypadAdditional Features Precautions Smart InteractionFace Recognition TV Camera Use Motion Control Voice Recognition Screen Menu Smart Features Voice Recognition Voice RecognitionOperating Environment Voice Recognition Enabling Voice Recognition Voice Recognition Environment TestVoice Recognition Tutorial Voice Recognition Settings Basic Voice Recognition Use Quick Changes using Channel Names Interactive Voice Recognition CommandsDeactivating Voice Recognition For the UN85S9VF model Enabling Voice Recognition Interactive Voice Recognition Commands Screen Menu Smart Features Motion Control Motion ControlOperating Environment Motion Control Screen Menu Smart Features Motion Control Motion Control Motion Control Environment TestMotion Control Tutorial Motion Control Activation Using the Basic Motion Controls Motion Control Options Motion Control Screen Screen Composition while Viewing TV Smart Hub Screen Composition Retrieving Icons on the Screen Face Recognition Face Registration Face Recognition Login Using Peripheral Devices Screen Menu System Device Manager Keyboard Settings Try NowKeyboard Connection Keyboard Use Mouse Connection Screen Menu System Device Manager Mouse Settings Try NowMouse Use Change the Broadcast Signal TV ViewingProgram Info Screen Menu Broadcasting Antenna Try Now Guide Change the Broadcast Signal Channel ListGenre Change the Channel List Digital Channel Schedule Viewing Schedule ViewingScreen Menu Broadcasting Schedule Manager Try Now Cancel a Schedule Viewing Analog Channel Schedule ViewingEdit Schedule List Guide 3D TV Restrictions Tips Activating 3D Mode Screen Menu Picture 3D 3D Mode Try Now Setting 3D Effects PIP Picture Channel Settings Screen Menu Broadcasting Channel Settings Fine Tune Try NowAnalog Screen Calibration Fine Tune Broadcast Audio Options Digital Broadcast Audio OptionsAnalog Broadcast Audio Options Screen Menu Broadcasting Audio Options Try Now Subtitles Sports ModeShow Subtitles Subtitle Options Screen Menu Broadcasting Caption Caption Mode Try NowSubtitle Display Options Changing the Picture Mode Basic Picture SettingsScreen Menu Picture Picture Mode Try Now Picture Quality Picture Size Screen Menu Picture Picture Size Picture Size Try Now Screen Position Reset Image SettingsPicture Off Advanced Settings Color Space White Balance10p White Balance Gamma Digital Clean View Picture OptionsScreen Menu Picture Picture Options Try Now Color Tone Film Mode Motion Judder CancellerHdmi Black Level Black optimizer Changing the Sound Mode Basic Sound SettingsSound Adjusting the Sound Settings Auto VolumeTV Installation Type Resetting the Sound Sound Customizer Creating a Custom SoundScreen Menu Sound Sound Customizer Sound Customizer 3D Audio Modifying Sound ProfilesManaging Custom Sounds Screen Menu Sound Sound Customizer Edit Custom Sound Screen Menu Sound Speaker Settings Speaker Select Try Now Speaker SettingsSpeaker Select Digital Audio Output Samsung Audio Device Connection Setting the Time Clock and TimerSystem Sleep Timer Screen Menu System Time Sleep Timer Try NowAuto Manual On Timer Off TimerScreen Menu System Time On Timer Try Now Screen Menu System Time Off Timer Try Now Screen Protection and Maintenance Eco Solution Pixel Shift Screen Burn ProtectionAuto Protection Time Scrolling Auto Protection TimeSide Gray Change Password PasswordScreen Menu System Change PIN Try Now Additional Features Game ModePrecautions and Restrictions Changing the Menu Language BD Wise Menu TransparencySound Feedback Panel Locking Light Effect Booting LogoDivX Video On Demand Screen Menu Smart Features Open Smart Hub Try Now Screen Menu Smart Features Terms & Policy Try NowSmart Hub Agreements Required to Use Smart Hub Screen Menu Smart Features Samsung Account Samsung AccountCreating a Samsung Account Terms and Conditions, Privacy Policy Screen Menu Smart Features Samsung Account Log LoggingLinking a Samsung Account to Other Accounts Managing Accounts Resetting Smart Hub Setting Search ScopeScreen Menu Smart Features Smart Hub Reset Searching Voice Recognition & Motion Control Configuration Samsung Account ConfigurationNetwork Configuration Status and Notification News NewsONWeather Social Settings Connecting a Service to a Samsung AccountScreen Menu Smart Features Social Settings Try Now Social Watching Videos Friend ProfileSelect a friend to call Filters Apps Precautions Installing Standard Applications Installing ApplicationsLaunching an Application Samsung Apps Apps Management Edit My Apps Application Update Setting up the Application Auto UpdateDeleting Applications Managing Application Folders Kids FitnessCreating a Profile WebBrowser Linking Service AccountsSocial Networks Apps Settings Push Notification SettingsAuto Ticker Channel-Bound Apps On TV On TV Settings Watching an On-Air Recommended Program Scheduled Recommended Program InfoActivating the Guide Program Recommendations by Time Movies & TV Shows Screen Menu Smart Features VOD Rating Lock Buying MoviesPlaying Movies Parental Control Photos, Videos & Music Restrictions USB Device Connection Supported File FormatsUSB Device Removal Using Networked External Storage Devices Playing all the Content on a Storage DeviceClearing the Recent Playlist Exporting Contents Changing the view mode VideosPlaylist Creation Opening a Different File Additional Video Playback Settings Music Additional Music Playback SettingsMusic Scanning Photos Slide Show SettingsSlide Show Background Music Additional Photo Playback SettingsMini Player Anynet+ HDMI-CEC Anynet+ HDMI-CEC Setup Using the Anynet+ HDMI-CECSwitching between Anynet+ Devices Screen Menu System Anynet+ HDMI-CEC Try Now ARC Anynet+ HDMI-CEC Device Menu Sharing Mobile Device Screens on the TV MHL Screen Mirroring Screen Menu Network AllShare Settings Screen MirroringMobile Device Connection Support Remote ManagementSupport Screen Menu Support Remote Management Try Now What is Remote Support? How Does it Work? Self Diagnosis ManualAuto Diagnosis Signal Information ResetPicture Test Sound Test Update now Manual UpdateAuto Update Updating the Software Usage Mode Screen Menu Support Use Mode Try NowSupport Info Screen Menu Support Contact Samsung Try Now Display Resolution Kensington Security Lock Vesa DMT Picture Size and Input Signal 3D Format L/R, T/B Supported 3D Resolutions3D Format Frame Packing Component Digital ChannelVideos/Photos Computer via Hdmi Subtitle and Media Contents file formats, and Codec Supported image resolutions Supported music file formats Video Codec Other Restrictions Video Decoders Audio Decoders 3D Precautions Viewing guidelinesPage Safety Precautions Recommendation with Voice Interaction Recommendation DisclaimerRecommendation Licenses Open Source License Notice Screen Picture Test Channel Sound Navigate to Sound and set Speaker Select to TV Speaker Antenna Air/Cable Connection PC Connection Miscellaneous Information option is Broadcasting is grayed Anynet+ HDMI-CEC Reset the Personal Info and TV settings Networking How to Improve Your Wireless Signal Add a wireless repeater Reduce wireless interference Replace your routers antenna Troubleshooting Other Problems Intermittent Wi-FiNetflix problem Error message on Smart Hub Web Browser 1111 2222

Samsung UN65F9000AF, UN65F8000, UN60F8000BF Screen Menu Support Remote Management Try Now

Models: UN65F9000AF UN60F8000BF UN55F9000 UN65F8000

Support

Support

Remote Management

Screen Menu > Support > Remote Management Try Now