Apps

There is something wrong with the TV.

Try this!

Some application

 

content only appears

The application content language may be different from the user interface

in English. How can I

language. The ability to change the language depends on the service provider.

change the language?

 

 

 

Some application

Check with the service provider.

services do not work.

Refer to the help section on the application service provider's website.

 

 

Photos, Videos & Music

There is something wrong with the TV.

Try this!

Some files can't be played back.

This problem may occur with high-bitrate files. Most files can be played back, but you might experience problems with high-bitrate files.

Reset the Personal Info and TV settings

Reset Type

Navigation

Description

 

 

 

 

Screen Menu > Support >

Reset all the settings (Picture, Sound, Broadcasting

TV settings Reset

and Smart Hub, etc), excluding the network settings, to

Self Diagnosis > Reset

 

factory defaults.

 

 

 

 

 

 

Screen Menu > Smart

Reset all saved information relating to Samsung

Smart Hub Reset

accounts and linked service accounts, as well as Smart

Features > Smart Hub Reset

 

Hub service agreements and applications.

 

 

 

 

 

Networking

There is something wrong

with the TV.

Try this!

The wireless network

Make sure the TV is connected to a wireless IP router.

connection failed.

 

 

 

The Software Update

Check the network connection status.

over the network has

If the TV is not connected to a network, connect to a network.

failed.

The upgrade will not proceed if you already have the latest software version.

 

 

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Samsung UN55F9000, UN65F9000AF, UN65F8000, UN60F8000BF manual Reset the Personal Info and TV settings, Networking