Problems and troubleshooting
Use the following check list for troubleshooting when you have problems with your TV/DVD. Consult your local dealer or service outlet if problems persist.
Be sure all connections are properly made when using with other units.
SYMPTOMS POWER
POSSIBLE SOLUTIONS
PAGE
TV/DVD does not operate. | • | Make sure the power cord is plugged in. | 13 | |
• | Power is off, check fuse or circuit breaker. | |||
| • | Unplug unit, then plug it back in. |
| |
TV BROADCAST RECEPTION |
| |||
Poor sound or no sound. | • | Station or Cable TV experiencing problems, tune to another station. | 15 | |
• Check Volume adjustments or muting. | 15 | |||
| • | Check for sources of possible interference. | 39 | |
| • | Station or Cable TV experiencing problems, tune to another station. | 15 | |
Poor picture or no picture. | • | Check antenna or Cable TV connections, reorient antenna. | 14 | |
• | Check for sources of possible interference. | 39 | ||
| • | Check picture control adjustments. | 17 | |
Poor reception on some | • | Station or Cable TV experiencing problems, tune to another station. | 15 | |
• | Station signal is weak, reorient antenna to receive stronger station. | 14 | ||
channels. | ||||
• | Check for sources of possible interference. | 39 | ||
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| • | Station or Cable TV experiencing problems, tune to another station. | 15 | |
Poor color or no color. | • | Make sure channels are set into memory. | 20 | |
• | Check picture control adjustments. | 17 | ||
| • | Check antenna or Cable TV connections, reorient antenna. | 14 | |
| • | Check for sources of possible interference. | 39 | |
| • | Station or Cable TV experiencing problems, tune to another station. | 15 | |
Picture wobbles or drifts. | • | Make sure channels are set into memory. | 20 | |
• | Cable TV company is scrambling signal. | – | ||
| • | Check antenna orientation. | 14 | |
No Cable TV reception. | • | Check all Cable TV connections. | 14 | |
• | Set Signal Type option to the “Cable” mode. | 20 | ||
| • | Station or Cable TV system problems, try another station. | 15 | |
Horizontal or diagonal | • | Check antenna connections, reorient antenna. | 14 | |
bars on screen. | • | Check for sources of possible interference. | 39 | |
No reception above | • | Make sure Signal Type option is in the appropriate mode. | 20 | |
channel 13. | • | If using antenna, check UHF antenna connections. | 14 | |
TV shuts off. | • | No broadcast on station tuned. | 15 | |
• | Sleep Timer is set. | 16 | ||
| • | Power interrupted. | – | |
| • | TV station experiencing problems or program tuned is not closed | 15 | |
Closed Caption is not |
| captioned. Try another channel. |
| |
• Check Cable TV connection or VHF/UHF antenna, reposition or | 14 | |||
activated. | ||||
• | rotate antenna. | 23 | ||
| Set Closed Caption in the menu. | |||
Display is not shown in | • | Select proper language in the menu options. | 19 | |
your language. | ||||
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•Aim at the remote control at the remote sensor.
•Operate within approx. 15 feet or reduce the light in the room.
•Clear the path of the beam.
•The batteries are weak. Replace the batteries.
•Check the batteries are inserted correctly.
13
•The LCD panel is a very high technology product, giving you fine picture details. Occasionally, a few non- active pixels may appear on the screen as a fixed point of blue, green or red. Please note that this does not affect the performance of your product.
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