Troubleshooting

Problem

Hint

No display. The power LED is off. Check that the AC power adaptor is plugged into both the pen display tablet and an active power outlet, and that the

DTU-710 power switch is turned on.

No display. The power LED is lit Check the contrast, brightness, and backlight cntrols.Adjust

blue.

as necessary, or open the OSD menu, go to the RESET menu

 

and select the RECALL option.

The image appears multiple times Do not extend the video signal cable. Do not use an input

on the display.

selector switch box.

When a still image is displayed Use a screen saver or other power management feature. for a long period of time without

refreshing the screen, an afterimage remains for a short period of time.

The color white does not display as Verify that the display is operating at the factory default

white.

settings. If that is not sufficient, then adjust color as necessary.

 

For details on color management, refer to your operating

 

system and application documentation.

 

Verify that the video cable and connector are fully connected.

VGA Problems

Problem

Hint

The display ripples or flickers. Open the OSD menu, go to the RESET menu, and select the AUTO ADJUST option. Then, if necessary, manually adjust pitch and phase.

Verify that the display adaptor or video card matches the specifications for the DTU-710.

Adjust the refresh rate in the Display Properties control

panel.

The display is not clear.As necessary, adjust contrast or brightness, pitch and phase.

Set the display resolution of your video card to 1280 x 1024.

The display and LCD panel are not Open the OSD menu, go to the RESET menu, and select the

lined up. The display size is not

RECALL option.

correct.

As necessary, adjust pitch and phase, and horizontal and

 

vertical position. Note that some video cards may not show

 

the display in proper sizing.

The display ripples or shows a Open the OSD menu, go to the RESET menu, and select the

moire pattern. The display color is

RECALL option.

not even.

As necessary, adjust PITCH and PHASE. P.24

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Wacom DTU-710 manual Troubleshooting, VGA Problems