Sanyo HT27744, HT30744, HT32744 Helpful Hints (Problems/Solutions), Problem, Page No, www.sanyoctv.com, Try these Solutions, Check these Conditions

Helpful Hints (Problems/Solutions)

Before calling for assistance, please check the condition that most closely resembles your problem in the following chart, then try the solutions for that condition. Visit our Web site at www.sanyoctv.com or call toll free 1-800-877-5032.

Problem	Check these Conditions	Try these Solutions		Page No.
TV turns off automatically.	● Check signal (Cable/Ant.)	●	The sleep timer may have been set.	7
	connection.	●	Unplug TV momentarily.
	● Power surge protection feature.
	● Press POWER key.
No picture/sound (digital	● Check antenna/external equipment	●	Adjust antenna.	8~11
picture)	connections.	●	Try a different channel.	12~13
	● May be station trouble, NO signal	●	Press RESET key or restart channel
	broadcast.		search.	20
	● May be MUTE function is on.	●	Adjust volume.
Cannot customize Caption.	● Digital caption signal not broadcast.	●	Press CAPTION key to select	18
			Analog captioning.
No Captioning.	● Check if station is broadcasting	●	Press CAPTION key to select	18
	a Closed-Caption signal. Select		Captioning.
	another channel.
Poor Picture/sound (watching	● Check if program is in color.	● Try a different channel.		13
Analog)	● Check antenna/external equipment	●	Adjust antenna.
	connections.	●	Press RESET key to restart channel
	● Color or Tint misadjusted.		search.
	● May be station trouble.	●	Adjust volume.	20
	● May be MUTE function is on.
Blue Screen with Video1,	● Check Audio/Video connections.	● Press INPUT key.		8~11
Video2, Component2,	● Check external equipment	● Switch on external equipment.
Component3, or HDMI	connections.	● Set external equipment output
displayed.	● Check external equipment setting.		connections to match input
			connections.
No HDTV Stereo or SAP Sound	● Check if station is broadcasting a	● Press AUDIO key.		13
	true MTS stereo signal or a SAP
	signal.
Cannot select or scan some	● Channel may be removed from	●	Select CH. Scan Memory and	18
channels.	memory.		manually add channels or start CH.
	● Check antenna connections.		(channel) search.
	● No digital signal being broadcasted.	● Set V-Guide to ALLOW ALL or press		19
	● V-Guide is set to block program-		RESET key to clear all settings and
	ming (see page 19).		restart channel search.
No Cable Channels	● Cable Channel indicator C should	● Switch Antenna mode ON.		17
above number 13.	appear next to channel number.
No UHF, VHF Channels OK.	● Cable Channel indicator C should	● Switch Antenna mode ON.		17
	not appear next to channel number.
Remote Control will not work	● Press TV key to operate the TV.	● Replace batteries.		12
TV or other equipment (VCR,	● Press VCR key to operate the VCR,	● Aim remote control at front of TV
Cable Box, Satellite Receiver,	CABLE key to operate Cable Box,		and external equipment.
and DVD).	DVD key to operate DVD Player,	● Re-enter brand code.		13~15
	and SAT key to operate Satellite
	Receiver.
	● Check batteries; see if TV is
	plugged in.
	● Check external equipment.
Menu words seem misspelled	● May be a different language is	● Reselect menu language choice		20
	selected.		using the on-screen menu.
Cabinet makes popping sound.	● This is a normal condition during
	warm-up and cool down of the
	plastic cabinet parts.

22 Helpful Hints (Problems/Solutions)