Getting Help

Visit Our Website

You can get up-to-date information on PCS Services and Options by signing onto our Website at www.sprintpcs.com.

When you visit us online, you can

Review coverage maps

Learn how to use voicemail

Access your account information

Purchase accessories

Add additional options to your service plan

Check out frequently asked questions

And more

Reaching PCS Customer Solutions

You can reach PCS Customer Solutions many different ways:

Dial on your PCS Vision Phone

Sign on to your account at www.sprintpcs.com

Call us toll-free at 1-888-211-4727 (Consumer customers), 1-877-CLEARPY (253-2779) (PCS Clear PaySM customers), or 1-888-788-4727 (Business customers)

Write to us at PCS Customer Solutions, P.O. Box 8077, London, KY 40742

Receiving Automated Invoicing Information

For your convenience, your phone gives you access to invoicing information on your PCS Account. This information includes balance due, payment received, invoicing cycle, and the number of minutes used since your last invoicing cycle. (Normal airtime usage will apply.)

To access automated invoicing information:

Press .

Note: This service may not be available in all Affiliate areas.

Section 1A: Setting Up Service

6

Page 18
Image 18
Sanyo RL 4920 Getting Help, Visit Our Website, Reaching PCS Customer Solutions, Receiving Automated Invoicing Information