Replacing the Print Head

Section 3: Cleaning and Maintenance

The print head on the M-8400RV printers is a user-replaceable item. If it becomes damaged for any reason, it can be easily removed and replaced. Contact your local SATO representative for information on obtaining a new print head.

Supplies needed:No. 2 Phillips screwdriver (a magnetic tip is helpful)

1.Turn the printer off and remove the power cable.

2.Open the Top and Side Access doors.

3.Open the Print Head by pushing the Head Latch toward the rear of the printer. The Print Head is spring-loaded and will automatically open as soon as the Head Latch is disengaged.

4.Remove the ribbon from the Ribbon Rewind Spindle if necessary.

5.Remove the Label Cover Assembly by removing the securing screw from the assembly.

Label Cover

securing screw

Label Cover

SATO M-8400RV

9001041 Rev. D

Page 3-5

Page 59

Image 59

SATO M-8400RV manual Replacing the Print Head, Open the Top and Side Access doors

Contents

Operator and Technical Reference Manual Sato M-8400RV 8400RV Printer OPERATOR’S Manual Preface Appendices Preface Table of Contents Programming Interface Specifications UPC-A/EAN-13 Preface This page left intentionally blank Compatibility Introduction Printer Overview 8400RV General Printer SpecificationsSpecification Potentiometer Adjustments Matrix Fonts Character Fonts UCC/EAN-128 BAR Codes Physical Power Requirements Accessory Optional Accessories Section Installation and Configuration Unpacking and Parts Identification Installation and Configuration Setting UP the Printer LCD Loading Labels or Tags Loading LABELS, Tags and Ribbon Installation and Configuration Installation and Configuration Loading the Ribbon Tape Ribbon Core Rewind Spindle Operator Panel Momentary switch. Pressing this key toggles LED, illuminated when ribbon motion sensor does notLED, illuminated when there is a system fault such as LED, illuminated when printer is ready to receive data Rear Panel Switches and Sensors Label Sensor Adjustment DSW1-2 DSW1-3 Printer DIP Switch ConfigurationSetting DSW1-1 DSW2-2 DSW1-5 DSW1-6DSW1-7 DSW1-8 DSW2-1 DSW3-1 DSW3-2 DSW2-5DSW2-7 DSW2-8 DSW3-8 DSW3-5DSW3-6 DSW3-7 Printer Adjustments Power on Print Darkness Setting User Mode Sensor Position Print Speed AdjustmentPitch Offset and Direction Label Feed Direction Pitch Direction Cancel Print Job Vertical Offset Setting Zero Slash SettingAuto Online Setting Horizontal Offset and Direction VERT. Offset Sensor Threshold Level Backing with Label Label Backing Only 0V to Less than GAP Input Label Only Eye Mark Less than 5V to Calendar Set Ignore CR/LF Calendar Print Darkness Type Exit Advanced ModeAdvanced Mode Counters COUNTERs Hd dsp cut life Exit Mode Print Size Print Size Direction Potentiometer Adjustments Offset Receive Buffer Hex Dump HEX Dump Diagnostic LabelsPrint Buffer Hex Dump Hex Dump Label Darkness Print Procedures Print Potentiometer Cleaning and Maintenance Supplies needed Cleaning the Print HEAD, Platen and RollersSato SA070 Cleaning Kit Cleaning the Print Head and Platen Cleaning the Rollers and Guides Cleaning the Sensors Replacing the Print Head Open the Top and Side Access doors Print Head Mounting Screw Head Latch Connector 250V 3A Fuse Replacing the Fuse This page left intentionally blank Sato Risc Programming Language ESCCommandESCCommand Data ESCCommand Parameter Programming Reference Using BasicESC Command Parameter Data Selecting Protocol Control Codes Lprint E$A Open COM19600,E,8,1,CS,DS AS #1 Print Area New Base Reference Point = Maximum Print Width Label Width Label Width = 2 x 25.4 mm/in x 8 dpmm = 406 dots ESCH0050ESCV0200ESCB103100*SATO ESCAESCA3H426V0001New Base Reference Point = 832 dots 406 dots = 426 dots Sato Rotated Fields Command Default Settings Base =200 Point =800 Label Feed Direction =100 Command Codes MSI Bar Codes Input to Printer Printer Output With Incrementing UCC-128Without Incrementing Special Notes ESCBW02100 Command Structure ESCBWaabbbCommand Function Bar Codes, Expansion Bar Codes, Variable Ratio Command Structure ESCBTabbccddee You may use only one variable ratio bar code per label Code Expansion command seeIndividual bar code symbols ESCA3H100V0050 Command Structure ESCA3H-aaaaVbbbbBase Reference Point Current Horizontal and Vertical Print Position commands see Printer configuration until a new Base Reference PointPanel. See Printer Configuration This command may be used more than once in a print job Printer Input Command Structure Store Command ESCTabccCharacters, Custom-Designed ESCK1H903F Character Pitch see Character is affected by the following commandsIf the printer power is lost Character Expansion see Character Expansion Command Structure ESCLaabb Line and Box command, if used within the data stream, may This command will expand the following fontsThis command will also affect the following commands Until a new expansion command is specified XM, XS, XL and XB Command StructureCharacter, Fixed Spacing Spacing Label constraints or to enhance readability Character Pitch This command affects fonts U, S, M, XU, XS, XM, OA & OB see This command is affected by the Escl Character ExpansionCommand see Page 4-23. The character pitch is actually Character Expansion command and this command together Set to proportional spacing Reset to fixed spacingEnd of the print job unless a reset command is sent Character, Proportional Spacing Special Note Command Structure ESC*aClear Print Jobs & Memory Continuous Forms Printing Command Structure None ESCWDH0100V0050X0600Y0400 Command Structure ESCWDHaaaaVbbbbXccccYddddCopy Image Area Allowable ranges for these fields are as follows For the duplicate image seeImage Will not be printed Between each cut Cutter CommandCommand Structure ESCNULaaaa Or label at a specified interval within a print job Fonts U, S, M, OA, OB, XU, XS & XM Command Structure Font XU Default font Expansion command seePitch command see Page 4-26. The default is 2 dots between Custom-Designed Characters command ESC$A,100,200,0ESC$=123456 Font, VectorESC$a,b,c,d ESC$=data Other space Pitch command can be used with Vector fontsValue of 50 is used Font width and height values include asenders, desenders Fonts WB, WL, XB & XL Command Structure Font WB Characters may be enlarged through the use of the Escl Character Expansion command seeCharacter Pitch command see Expansion rate is at least 3 times in each direction Blank label or tag Form FeedESCAspaceESCZ Form Overlay, Recall Overlay buffer Loses power, the overlay must be sent againForm Overlay, Store Label image may be stored in this memory area at a time Graphics, Custom Command Structure ESCGabbbcccdata Custom graphic is not affected by either of the Rotation Expansion commandCommands. Therefore, always design and locate your graphic Custom graphic cannot be enlarged by the Escl Character Graphics, PCX Command Structure ESCGPaaaaa,data Job ID Store Expansion of 2x2. You also establish a base reference point Command, you automatically select Font S with a CharacterSimply issue an Ascii CR at the end of each text line Journal Print ESCFW02H0200 Lines and BoxesESCFWaabcccc ESCFWaabbVccccHdddd LINE/BOX It is recommended that all lines and boxes be specifiedNormal print direction Maximum allowable lengths are as follows Line Feed Sato M-8400RV Label #1 Command Structure ESCHhhhhESCVvvvvESCRMaaaa,bbbbMirror Image To be applied to a glass or other transparent surface With the Escr Rotate Moving Base Reference Point command All data preceding the command will be mirroredThis command can be used with the ESC% Rotate Fixed Base Reference Point command see Page 5-66. It cannot be used To an On-Line status see Operator Panel in of this Off-Line mode as soon as the current print job is finishedOff-Line/Pause ESCBP123456789 Command Structure ESCBPn...nPostnet Print Darkness Escax Sets the print length to 14 356 mm ESC AR Resets the maximum print length to 7 178 mmPrint Length, Expanded Escax Print length, or until the printer is repoweredIt may be included in an independent data stream to specify Size of the maximum print area Print Position ESCA3 commands Bbbb Print Quantity Command Structure ESCQaaaaaa Allowable Print Speed settings are as follows Placement Must be placed immediately after EscaDefault As previously set in the printer configuration Command or through the Operator Panel Cycled off and back on since printing the previous label Repeat LabelTo print duplicate of the last label printed Duplicate of the previous label will be printed Changes specified within the current data stream Replace Data Partial EditESC0 ESCzero Sato M-8400RV ESC100,50 Command Structure ESCaaaa,bbbbReverse Image Maximum allowable settings are as follows Reverse image area is affected by the rotate commandsOrientation when designing and sending the Reverse Image Before the Form Overlay command in the data stream Rotate, Fixed Base Reference Point Command Structure ESC%a See Page 4-70 in the same data stream Do not combine this command and the Escr Rotate commandCommand is received Default value Rotated Direction Escr Escn command returns to the original base reference pointRotate, Moving Base Reference Point Normal Direction Escn Always design and locate your graphic image to print Do not combine this command and the ESC% rotate commandCustom graphic is not affected by this command. Therefore See Page 4-68 in the same data stream ESCF001-001,04,03 Command Structure ESCFaaaabcccc,dd,eeSequential Numbering Equal to the number of different sequential values desired Labels, we need 50 total labels. The commands would be asThis command can not be used with the following commands Value specified for Print Quantity see Page 4-61 should be Start/Stop Label Calendar Option Commands Printer’s internal clock setting Command Structure ESCWPabbbPlacement Anywhere within the data stream Default None Then be printed on the label. This command does not change Sato M-8400RV ESCWAMM/DD/YY hhmm Command Structure ESCWAelementsCalendar Print Sato M-8400RV ESCWT9101311200 Command Structure ESCWTaabbccddeeCalendar Set Memory Card Option Commands Memory Card Function Clear Card Memory Command Structure ESC*a,bb Memory Card Function Expand Memory Area Command Structure ESCEXa Standard Print Dots Length 178 mm Expanded with Memory Card This command requires the Memory Card option. See your SatoMemory Card Function Fonts, TrueType Recall Example ESCBJR1020201000004SATO ESCBJD5 byte hex memory offsetdata Memory Card Function Fonts, TrueType StoreESCBJDcccccddddee...e ESCBJ50 byte header ESCYR,01 ESC/D,01,99 Command Structure ESCYR,aa ESC/D,bb,cc...cMemory Card Function Format/Field Recall ESCYS,01ESC/N,01,05 Command Structure ESCYS,aaESC/N,bb,ccEscyr Format/Field Recall command Memory Card Function Format/Field Store Memory Card Function Graphics, Custom Recall Command Structure ESCGRaaa Memory Card Function Graphics, Custom Store Command Structure ESCGIabbbcccddddata Esca Memory Card Function Graphics, PCX Recall Command Structure ESCPYaaa ESCPIaaa,bbbbb,data PCX Graphics Recall commandThis command requires Memory Card option. See your Sato Memory Card Function Graphics, PCX Store Your local Sato representative for information Command Structure ESCBJFaaaaaaaaMemory Card Function Initialize Prepares the card to accept data Memory Card Function Slot Select Command Structure ESCCCa Example PlacementMemory Card Function Status Memory Card Example ESCLD,,,%,#,&,*,~,0,0 Custom Protocol Command Codes DownloadCommand Structure ESCLD,a,b,c,d,e,f,g,h,i Preceding the Escz Stop code. No other commands can be Is omitted between two commas, the default Non-StandardProtocol Command codes for that parameter will be used. See This command must be sent as an independent data stream Two-Dimensional Symbols ESCBX03080505000000001 Two-Dimensional Bar Codes Data Matrix, Data FormatCommand Structure ESCBXaabbccddeeefffghh Bit CRC Character SET Encoding Number Scheme ESCDC00006000 Two-Dimensional Bar Codes Data Matrix, Print Data To print sequential numbered Data Matrix symbols Two-Dimensional Bar Codes Data Matrix, Sequential NumberingCommand Structure ESCFXaaabcccdddeee Print Data Command Sato M-8400RV Example ESCBV1,2,3,123456789,222,333,MESSAGEESC Two-Dimensional Bar Codes MaxicodeCommand Structure ESCBVa,b,c,ddddddddd,eee,fff,gggg.....ESC Represents Hex 04, ESC represents Hex 1B and Sp Secondary Message field ee...e must contain exactlyPadded with exclamation point characters Rs represents Hex 1E, Gs represents Hex 1D, Eot Dd andee are set to all zeroes, the printer will calculate Two-Dimensional Bar CodesCommand Function Printer Input Optimum configuration Sato M-8400RV Interface Types Section Interface Specifications Multi Job Buffer Interface SpecificationsReceive Buffer Single Job Buffer RS232C Serial Interface PIN Direction Signal Definition RS232C Interface Signals Host Interconnection Printer Cable RequirementsData Streams On/X-Off Flow Control BI-DIRECTIONAL Communications STX 2 Byte ID1 Status Byte6 Byte Label RemainingETX Status Response Status Byte Definition, Bi-Com Protocol Centronics Parallel Interface Printer ConnectorCable Connector Signal Level PIN Direction Signal Description Accessory EXT Connector External Output Signal Types This page left blank intentionally Using the Centronics Parallel Interface Initial Checklist ESCA-DATA-ESCZ Troubleshooting Using the RS232C Serial Interface LED LCD Audible Error Condition To Clear Message Beep Error Signals Babbcccd AspaceZA3H-aaaa Vbbbb Appendix a Command Quick Reference CSa BWaabbbBXaabbccdd Eeefffghh FWaabbVccc FaaaabccccDdee FWaaHbbbb IDaa GabbbcccdataGPaaaaa Haaaa RMaaaa,bbbb PaaQaaaaaa XBa WBaXccccYdddd WLa Aaaa,bbbb Rotate. Fixed Base Reference Point. Rotates printing$a,b,c,d $=data Data for Vector font #Ea WPabbb @, nn...n~aaaa WAelements BJS PIaa,bbbbb EXaGIabbbcccdd GRcc A-12 9001041 Rev. D BAR Code Symbologies Appendix B BAR Code Specifications Character Set CodabarESCB0bbcccd data d Ratio ESCBD0bbcccd data d ESCD0bbcccd data d ESCD1bbccc* data Command Structure Ratio ESCB1bbccc* dataCode ESCBD1bbccc* data ESCD2bbccc data Use the Line and Box command seeInterleaved Two of Five I 2/5 Ratio ESCB2bbccc data Value of bb Narrow Bar Width Magnification Mils Factor Symbol= Width of narrow element in dots ODD Even CalculatingMod 10 Check Digit Steps to find the correct check digit Check digit is automatically calculated for EAN-8 Command Structure ESCB4bbccc data ESCD4bbccc dataCode and the human readable text below the symbol D5bbccc data Industrial Two of FiveB5bbccc data BD5bbccc data ESCD6bbccc data Matrix Two of FiveESCB6bbccc data ESCBD6bbccc data Subset B for 789, then shift to Subset C for Command Structure ESCBGbbcccdd dataSee Code 128 Character Table on Page B-18 Ccc Bar height in dots Data ESCBAbbccc data dESCBDAbbccc data d ESCDAbbccc data d A-Z, -, ., Space, $, /, +, % Density Ratio Dimension Char/inch Mils Bar code UPC-E Bookland UPC/EAN Supplements UCC-128 Command Structure ESCBIbbcccd data B-16 9001041 Rev. D Command Structure Escbp data Print Data ESCDCxxx...x Command Structure Data FormatData Matrix Sequential Numbering ESCFXaaabcccdddeee Structure of this symbology Mode Postal Code Country Code Service Class Message Length Symbology Command Structure ESCBFaabbcddeeffffnnn...n Value Subset a Subset B Subset C Code 128 Character Table Code 128 Character Table Code 128 Character Table cont’d 9001041 Rev. D C-1 CUSTOM-DESIGNED Character ExampleSato M-8400RV ROW BIT MAP HEX Appendix C Custom Characters and Graphics 9001041 Rev. D C-3 Custom Graphics Example 9001041 Rev. D C-5 C-6 9001041 Rev. D 9001041 Rev. D C-7 PCX Graphics Example Removing and Unwinding the Roll InstallationLabel Rewinder General Operation Appendix D Optional FeaturesOperator Setup Label Cutter Label Dispenser Routing Label Dispense Option Label Dispense Option is ready for use Description Error HandlingError Description Indication Remedy Pcmcia Memory Cards D-6 9001041 Rev. D Calendar D-8 9001041 Rev. D Description Download Command StructureParameter Standard Setting Alternate Setting Appendix E Custom Protocol Command Codes ResetDownload Procedure 9001041 Rev. D E-3 E-4 9001041 Rev. D