Initial Checklist | SATO M-8400RV specs

SECTION 6.

TROUBLESHOOTING

This section has been devised to help you if you are unable to produce output on the M-8400RV. Use this section to make sure the basics have been checked before deciding you are unable to proceed any further. The section is divided into three parts:

∙Initial Checklist

∙Centronics Parallel Interface

∙RS232C Serial Interface

INITIAL CHECKLIST

1.Is the printer powered up and On-Line?

2.Do any of the Front Panel LEDs indicate an error condition? If this light is ON, it may mean the print head assembly is open.

3.Is the Print Head and the Label Hold-Downin the down and latched position.

USING THE CENTRONICS (PARALLEL) INTERFACE

1.Is the IBM parallel printer cable connected securely to your parallel port (DB-25S Female) on the PC and to the Centronics connector on the printer?

WARNING: Never connect or disconnect interface cables (or use a switch box) with power applied to either the printer or the host. This may cause damage to the interface circuitry and is not covered by warranty.

2.Is there more than one parallel interface port on your PC (LPT1, LPT2, etc.)? If so, make sure you are sending data out the correct port.

3.When you send the print job to the printer, and it does not respond, do you get an error message on your PC that says “Device Fault” or something similar?

This may mean that the computer doesn’t know the printer is there. Verify that:

a.Both ends of the cable are securely inserted into their respective connectors.

b.The printer is On-Line.

SATO M-8400RV

9001041 Rev. D

Page 6-1

Image 183

SATO M-8400RV manual Initial Checklist, Using the Centronics Parallel Interface

Contents

Operator and Technical Reference Manual Sato M-8400RV 8400RV Printer OPERATOR’S Manual Preface Appendices Preface Table of Contents Programming Interface Specifications UPC-A/EAN-13 Preface This page left intentionally blank Compatibility Introduction Printer Overview General Printer Specifications Specification8400RV Potentiometer Adjustments Matrix Fonts Character Fonts UCC/EAN-128 BAR Codes Physical Power Requirements Accessory Optional Accessories Section Installation and Configuration Unpacking and Parts Identification Installation and Configuration Setting UP the Printer LCD Loading Labels or Tags Loading LABELS, Tags and Ribbon Installation and Configuration Installation and Configuration Loading the Ribbon Tape Ribbon Core Rewind Spindle Operator Panel Momentary switch. Pressing this key toggles LED, illuminated when ribbon motion sensor does notLED, illuminated when there is a system fault such as LED, illuminated when printer is ready to receive data Rear Panel Switches and Sensors Label Sensor Adjustment DSW1-2 DSW1-3 Printer DIP Switch ConfigurationSetting DSW1-1 DSW2-2 DSW1-5 DSW1-6DSW1-7 DSW1-8 DSW2-1 DSW3-1 DSW3-2 DSW2-5DSW2-7 DSW2-8 DSW3-5 DSW3-6 DSW3-7DSW3-8 Printer Adjustments Power on Print Darkness Setting User Mode Sensor Position Print Speed AdjustmentPitch Offset and Direction Label Feed Direction Pitch Direction Cancel Print Job Zero Slash Setting Auto Online SettingVertical Offset Setting Horizontal Offset and Direction VERT. Offset Sensor Threshold Level Backing with Label Label Backing Only 0V to Less than GAP Input Label Only Eye Mark Less than 5V to Calendar Set Ignore CR/LF Calendar Exit Advanced Mode Advanced Mode CountersPrint Darkness Type COUNTERs Hd dsp cut life Exit Mode Print Size Print Size Direction Potentiometer Adjustments Offset HEX Dump Diagnostic Labels Print Buffer Hex DumpReceive Buffer Hex Dump Hex Dump Label Darkness Print Procedures Print Potentiometer Cleaning and Maintenance Supplies needed Cleaning the Print HEAD, Platen and RollersSato SA070 Cleaning Kit Cleaning the Print Head and Platen Cleaning the Rollers and Guides Cleaning the Sensors Replacing the Print Head Open the Top and Side Access doors Print Head Mounting Screw Head Latch Connector 250V 3A Fuse Replacing the Fuse This page left intentionally blank Sato Risc Programming Language ESCCommandESCCommand Data ESCCommand Parameter Programming Reference Using BasicESC Command Parameter Data Selecting Protocol Control Codes Lprint E$A Open COM19600,E,8,1,CS,DS AS #1 Print Area New Base Reference Point = Maximum Print Width Label Width Label Width = 2 x 25.4 mm/in x 8 dpmm = 406 dots ESCAESCA3H426V0001 New Base Reference Point = 832 dots 406 dots = 426 dotsESCH0050ESCV0200ESCB103100*SATO Sato Rotated Fields Command Default Settings Base =200 Point =800 Label Feed Direction =100 Command Codes MSI Bar Codes Input to Printer Printer Output UCC-128 Without IncrementingWith Incrementing Special Notes ESCBW02100 Command Structure ESCBWaabbbCommand Function Bar Codes, Expansion Bar Codes, Variable Ratio Command Structure ESCBTabbccddee Code Expansion command see Individual bar code symbolsYou may use only one variable ratio bar code per label Command Structure ESCA3H-aaaaVbbbb Base Reference PointESCA3H100V0050 Current Horizontal and Vertical Print Position commands see Printer configuration until a new Base Reference PointPanel. See Printer Configuration This command may be used more than once in a print job Printer Input Command Structure Store Command ESCTabccCharacters, Custom-Designed ESCK1H903F Character Pitch see Character is affected by the following commandsIf the printer power is lost Character Expansion see Character Expansion Command Structure ESCLaabb Line and Box command, if used within the data stream, may This command will expand the following fontsThis command will also affect the following commands Until a new expansion command is specified XM, XS, XL and XB Command StructureCharacter, Fixed Spacing Spacing Label constraints or to enhance readability Character Pitch This command affects fonts U, S, M, XU, XS, XM, OA & OB see This command is affected by the Escl Character ExpansionCommand see Page 4-23. The character pitch is actually Character Expansion command and this command together Set to proportional spacing Reset to fixed spacingEnd of the print job unless a reset command is sent Character, Proportional Spacing Command Structure ESC*a Clear Print Jobs & MemorySpecial Note Continuous Forms Printing Command Structure None Command Structure ESCWDHaaaaVbbbbXccccYdddd Copy Image AreaESCWDH0100V0050X0600Y0400 Allowable ranges for these fields are as follows For the duplicate image seeImage Will not be printed Between each cut Cutter CommandCommand Structure ESCNULaaaa Or label at a specified interval within a print job Fonts U, S, M, OA, OB, XU, XS & XM Command Structure Font XU Default font Expansion command seePitch command see Page 4-26. The default is 2 dots between Custom-Designed Characters command ESC$A,100,200,0ESC$=123456 Font, VectorESC$a,b,c,d ESC$=data Other space Pitch command can be used with Vector fontsValue of 50 is used Font width and height values include asenders, desenders Fonts WB, WL, XB & XL Command Structure Font WB Characters may be enlarged through the use of the Escl Character Expansion command seeCharacter Pitch command see Expansion rate is at least 3 times in each direction Form Feed ESCAspaceESCZBlank label or tag Form Overlay, Recall Overlay buffer Loses power, the overlay must be sent againForm Overlay, Store Label image may be stored in this memory area at a time Graphics, Custom Command Structure ESCGabbbcccdata Custom graphic is not affected by either of the Rotation Expansion commandCommands. Therefore, always design and locate your graphic Custom graphic cannot be enlarged by the Escl Character Graphics, PCX Command Structure ESCGPaaaaa,data Job ID Store Expansion of 2x2. You also establish a base reference point Command, you automatically select Font S with a CharacterSimply issue an Ascii CR at the end of each text line Journal Print ESCFW02H0200 Lines and BoxesESCFWaabcccc ESCFWaabbVccccHdddd LINE/BOX It is recommended that all lines and boxes be specifiedNormal print direction Maximum allowable lengths are as follows Line Feed Sato M-8400RV Label #1 Command Structure ESCHhhhhESCVvvvvESCRMaaaa,bbbbMirror Image To be applied to a glass or other transparent surface With the Escr Rotate Moving Base Reference Point command All data preceding the command will be mirroredThis command can be used with the ESC% Rotate Fixed Base Reference Point command see Page 5-66. It cannot be used Off-Line mode as soon as the current print job is finished Off-Line/PauseTo an On-Line status see Operator Panel in of this Command Structure ESCBPn...n PostnetESCBP123456789 Print Darkness ESC AR Resets the maximum print length to 7 178 mm Print Length, ExpandedEscax Sets the print length to 14 356 mm Escax Print length, or until the printer is repoweredIt may be included in an independent data stream to specify Size of the maximum print area Print Position ESCA3 commands Bbbb Print Quantity Command Structure ESCQaaaaaa Allowable Print Speed settings are as follows Placement Must be placed immediately after EscaDefault As previously set in the printer configuration Command or through the Operator Panel Cycled off and back on since printing the previous label Repeat LabelTo print duplicate of the last label printed Duplicate of the previous label will be printed Replace Data Partial Edit ESC0 ESCzeroChanges specified within the current data stream Sato M-8400RV Command Structure ESCaaaa,bbbb Reverse ImageESC100,50 Maximum allowable settings are as follows Reverse image area is affected by the rotate commandsOrientation when designing and sending the Reverse Image Before the Form Overlay command in the data stream Rotate, Fixed Base Reference Point Command Structure ESC%a See Page 4-70 in the same data stream Do not combine this command and the Escr Rotate commandCommand is received Default value Rotated Direction Escr Escn command returns to the original base reference pointRotate, Moving Base Reference Point Normal Direction Escn Always design and locate your graphic image to print Do not combine this command and the ESC% rotate commandCustom graphic is not affected by this command. Therefore See Page 4-68 in the same data stream Command Structure ESCFaaaabcccc,dd,ee Sequential NumberingESCF001-001,04,03 Equal to the number of different sequential values desired Labels, we need 50 total labels. The commands would be asThis command can not be used with the following commands Value specified for Print Quantity see Page 4-61 should be Start/Stop Label Calendar Option Commands Printer’s internal clock setting Command Structure ESCWPabbbPlacement Anywhere within the data stream Default None Then be printed on the label. This command does not change Sato M-8400RV Command Structure ESCWAelements Calendar PrintESCWAMM/DD/YY hhmm Sato M-8400RV Command Structure ESCWTaabbccddee Calendar SetESCWT9101311200 Memory Card Option Commands Memory Card Function Clear Card Memory Command Structure ESC*a,bb Memory Card Function Expand Memory Area Command Structure ESCEXa Standard Print Dots Length 178 mm Expanded with Memory Card This command requires the Memory Card option. See your SatoMemory Card Function Fonts, TrueType Recall Example ESCBJR1020201000004SATO ESCBJD5 byte hex memory offsetdata Memory Card Function Fonts, TrueType StoreESCBJDcccccddddee...e ESCBJ50 byte header Command Structure ESCYR,aa ESC/D,bb,cc...c Memory Card Function Format/Field RecallESCYR,01 ESC/D,01,99 ESCYS,01ESC/N,01,05 Command Structure ESCYS,aaESC/N,bb,ccEscyr Format/Field Recall command Memory Card Function Format/Field Store Memory Card Function Graphics, Custom Recall Command Structure ESCGRaaa Memory Card Function Graphics, Custom Store Command Structure ESCGIabbbcccddddata Esca Memory Card Function Graphics, PCX Recall Command Structure ESCPYaaa ESCPIaaa,bbbbb,data PCX Graphics Recall commandThis command requires Memory Card option. See your Sato Memory Card Function Graphics, PCX Store Your local Sato representative for information Command Structure ESCBJFaaaaaaaaMemory Card Function Initialize Prepares the card to accept data Memory Card Function Slot Select Command Structure ESCCCa Example PlacementMemory Card Function Status Memory Card Custom Protocol Command Codes Download Command Structure ESCLD,a,b,c,d,e,f,g,h,iExample ESCLD,,,%,#,&,*,~,0,0 Preceding the Escz Stop code. No other commands can be Is omitted between two commas, the default Non-StandardProtocol Command codes for that parameter will be used. See This command must be sent as an independent data stream Two-Dimensional Symbols Two-Dimensional Bar Codes Data Matrix, Data Format Command Structure ESCBXaabbccddeeefffghhESCBX03080505000000001 Bit CRC Character SET Encoding Number Scheme ESCDC00006000 Two-Dimensional Bar Codes Data Matrix, Print Data To print sequential numbered Data Matrix symbols Two-Dimensional Bar Codes Data Matrix, Sequential NumberingCommand Structure ESCFXaaabcccdddeee Print Data Command Sato M-8400RV Two-Dimensional Bar Codes Maxicode Command Structure ESCBVa,b,c,ddddddddd,eee,fff,gggg.....ESCExample ESCBV1,2,3,123456789,222,333,MESSAGEESC Represents Hex 04, ESC represents Hex 1B and Sp Secondary Message field ee...e must contain exactlyPadded with exclamation point characters Rs represents Hex 1E, Gs represents Hex 1D, Eot Dd andee are set to all zeroes, the printer will calculate Two-Dimensional Bar CodesCommand Function Printer Input Optimum configuration Sato M-8400RV Interface Types Section Interface Specifications Multi Job Buffer Interface SpecificationsReceive Buffer Single Job Buffer RS232C Serial Interface PIN Direction Signal Definition RS232C Interface Signals Host Interconnection Printer Cable RequirementsData Streams On/X-Off Flow Control BI-DIRECTIONAL Communications STX 2 Byte ID1 Status Byte6 Byte Label RemainingETX Status Response Status Byte Definition, Bi-Com Protocol Centronics Parallel Interface Printer ConnectorCable Connector Signal Level PIN Direction Signal Description Accessory EXT Connector External Output Signal Types This page left blank intentionally Using the Centronics Parallel Interface Initial Checklist ESCA-DATA-ESCZ Troubleshooting Using the RS232C Serial Interface LED LCD Audible Error Condition To Clear Message Beep Error Signals Babbcccd AspaceZA3H-aaaa Vbbbb Appendix a Command Quick Reference CSa BWaabbbBXaabbccdd Eeefffghh FWaabbVccc FaaaabccccDdee FWaaHbbbb IDaa GabbbcccdataGPaaaaa Haaaa Paa QaaaaaaRMaaaa,bbbb XBa WBaXccccYdddd WLa Aaaa,bbbb Rotate. Fixed Base Reference Point. Rotates printing$a,b,c,d $=data Data for Vector font #Ea WPabbb @, nn...n~aaaa WAelements BJS PIaa,bbbbb EXaGIabbbcccdd GRcc A-12 9001041 Rev. D BAR Code Symbologies Appendix B BAR Code Specifications Character Set CodabarESCB0bbcccd data d Ratio ESCBD0bbcccd data d ESCD0bbcccd data d ESCD1bbccc* data Command Structure Ratio ESCB1bbccc* dataCode ESCBD1bbccc* data ESCD2bbccc data Use the Line and Box command seeInterleaved Two of Five I 2/5 Ratio ESCB2bbccc data Symbol = Width of narrow element in dotsValue of bb Narrow Bar Width Magnification Mils Factor ODD Even CalculatingMod 10 Check Digit Steps to find the correct check digit Command Structure ESCB4bbccc data ESCD4bbccc data Code and the human readable text below the symbolCheck digit is automatically calculated for EAN-8 D5bbccc data Industrial Two of FiveB5bbccc data BD5bbccc data ESCD6bbccc data Matrix Two of FiveESCB6bbccc data ESCBD6bbccc data Command Structure ESCBGbbcccdd data See Code 128 Character Table on Page B-18Subset B for 789, then shift to Subset C for Ccc Bar height in dots Data ESCBAbbccc data dESCBDAbbccc data d ESCDAbbccc data d A-Z, -, ., Space, $, /, +, % Density Ratio Dimension Char/inch Mils Bar code UPC-E Bookland UPC/EAN Supplements UCC-128 Command Structure ESCBIbbcccd data B-16 9001041 Rev. D Command Structure Escbp data Print Data ESCDCxxx...x Command Structure Data FormatData Matrix Sequential Numbering ESCFXaaabcccdddeee Structure of this symbology Mode Postal Code Country Code Service Class Message Length Symbology Command Structure ESCBFaabbcddeeffffnnn...n Value Subset a Subset B Subset C Code 128 Character Table Code 128 Character Table Code 128 Character Table cont’d CUSTOM-DESIGNED Character Example Sato M-8400RV9001041 Rev. D C-1 ROW BIT MAP HEX Appendix C Custom Characters and Graphics 9001041 Rev. D C-3 Custom Graphics Example 9001041 Rev. D C-5 C-6 9001041 Rev. D 9001041 Rev. D C-7 PCX Graphics Example Installation Label RewinderRemoving and Unwinding the Roll General Operation Appendix D Optional FeaturesOperator Setup Label Cutter Label Dispenser Routing Label Dispense Option Label Dispense Option is ready for use Description Error HandlingError Description Indication Remedy Pcmcia Memory Cards D-6 9001041 Rev. D Calendar D-8 9001041 Rev. D Download Command Structure Parameter Standard Setting Alternate SettingDescription Reset Download ProcedureAppendix E Custom Protocol Command Codes 9001041 Rev. D E-3 E-4 9001041 Rev. D