Manuals / SATO / Computer Equipment / Printer

SATO M-8400RV manual UPC-A/EAN-13

Models: M-8400RV

1 242

Page 8

Preface

SECTION 6. TROUBLESHOOTING
Initial Checklist	6-1
Using the Centronics (Parallel) Interface	6-1
Using the RS232C (Serial) Interface	6-3
Error Signals	6-4

APPENDICES
APPENDIX A: Command Code Quick Reference
APPENDIX B: Bar Code Specifications
Bar Code Symbologies	B-1
Codabar	B-2
Code 39	B-3
Interleaved Two of Five (I 2/5)	B-4
UPC-A/EAN-13	B-5
EAN-8	B-6
Industrial Two of Five	B-8
Matrix Two of Five	B-9
Code 128	B-10
MSI	B-11
Code 93	B-12
UPC-E	B-13
Bookland (UPC/EAN Supplements)	B-14
UCC-128	B-15
Postnet	B-17
Data Matrix	B-18
Maxicode	B-20
PDF417	B-21
Code 128 Character Table	B-22
APPENDIX C: Custom Characters and Graphics
Custom Designed Characters Example	C-1
Custom Graphics Example	C-4
PCX Graphics Example	C-8
APPENDIX D: Optional Accessories
Label Rewinder	D-1
Label Cutter	D-2
Label Dispense Option	D-3
Memory Cards	D-5
Calendar	D-7

Page - vi

9001041 Rev. D

SATO M-8400RV

Page 8

Image 8

Contents

Operator and Technical Reference Manual Sato M-8400RV Preface 8400RV Printer OPERATOR’S ManualPreface AppendicesTable of Contents Programming Interface Specifications UPC-A/EAN-13 Preface This page left intentionally blank Introduction CompatibilityPrinter Overview 8400RV General Printer SpecificationsSpecification Potentiometer Adjustments Character Fonts Matrix FontsBAR Codes UCC/EAN-128Power Requirements PhysicalOptional Accessories AccessorySection Installation and Configuration Installation and Configuration Unpacking and Parts IdentificationSetting UP the Printer LCD Loading LABELS, Tags and Ribbon Loading Labels or TagsInstallation and Configuration Installation and Configuration Loading the Ribbon Tape Ribbon Core Rewind Spindle Operator Panel LED, illuminated when ribbon motion sensor does not LED, illuminated when there is a system fault such asLED, illuminated when printer is ready to receive data Momentary switch. Pressing this key togglesRear Panel Switches and Sensors Label Sensor Adjustment Printer DIP Switch Configuration SettingDSW1-1 DSW1-2 DSW1-3DSW1-5 DSW1-6 DSW1-7 DSW1-8DSW2-1 DSW2-2DSW2-5 DSW2-7DSW2-8 DSW3-1 DSW3-2DSW3-8 DSW3-5DSW3-6 DSW3-7 Printer Adjustments Power on User Mode Print Darkness SettingPrint Speed Adjustment Pitch Offset and DirectionLabel Feed Direction Sensor PositionCancel Print Job Pitch DirectionVertical Offset Setting Zero Slash SettingAuto Online Setting VERT. Offset Horizontal Offset and DirectionSensor Threshold Level GAP Input Backing with Label Label Backing Only 0V to Less thanCalendar Set Label Only Eye Mark Less than 5V toCalendar Ignore CR/LFPrint Darkness Type Exit Advanced ModeAdvanced Mode Counters Exit Mode COUNTERs Hd dsp cut lifePrint Size Print SizePotentiometer Adjustments DirectionOffset Receive Buffer Hex Dump HEX Dump Diagnostic LabelsPrint Buffer Hex Dump Hex Dump Label Procedures Darkness PrintCleaning and Maintenance Print PotentiometerCleaning the Print HEAD, Platen and Rollers Sato SA070 Cleaning KitCleaning the Print Head and Platen Supplies neededCleaning the Sensors Cleaning the Rollers and GuidesOpen the Top and Side Access doors Replacing the Print HeadPrint Head Mounting Screw Head Latch Connector Replacing the Fuse 250V 3A FuseThis page left intentionally blank ESCCommand ESCCommand DataESCCommand Parameter Sato Risc Programming LanguageUsing Basic ESC Command Parameter DataSelecting Protocol Control Codes Programming ReferenceOpen COM19600,E,8,1,CS,DS AS #1 Lprint E$APrint Area Label Width = 2 x 25.4 mm/in x 8 dpmm = 406 dots New Base Reference Point = Maximum Print Width Label WidthESCH0050ESCV0200ESCB103100*SATO ESCAESCA3H426V0001New Base Reference Point = 832 dots 406 dots = 426 dots Sato Command Default Settings Rotated FieldsBase =200 Point =800 Label Feed Direction =100 Command Codes Bar Codes MSIInput to Printer Printer Output With Incrementing UCC-128Without Incrementing Special Notes Command Structure ESCBWaabbb Command FunctionBar Codes, Expansion ESCBW02100Command Structure ESCBTabbccddee Bar Codes, Variable RatioYou may use only one variable ratio bar code per label Code Expansion command seeIndividual bar code symbols ESCA3H100V0050 Command Structure ESCA3H-aaaaVbbbbBase Reference Point Printer configuration until a new Base Reference Point Panel. See Printer ConfigurationThis command may be used more than once in a print job Current Horizontal and Vertical Print Position commands seeCommand Structure Store Command ESCTabcc Characters, Custom-DesignedESCK1H903F Printer InputCharacter is affected by the following commands If the printer power is lostCharacter Expansion see Character Pitch seeCommand Structure ESCLaabb Character ExpansionThis command will expand the following fonts This command will also affect the following commandsUntil a new expansion command is specified Line and Box command, if used within the data stream, mayCommand Structure Character, Fixed SpacingSpacing XM, XS, XL and XBCharacter Pitch Label constraints or to enhance readabilityThis command is affected by the Escl Character Expansion Command see Page 4-23. The character pitch is actuallyCharacter Expansion command and this command together This command affects fonts U, S, M, XU, XS, XM, OA & OB seeReset to fixed spacing End of the print job unless a reset command is sentCharacter, Proportional Spacing Set to proportional spacingSpecial Note Command Structure ESC*aClear Print Jobs & Memory Command Structure None Continuous Forms PrintingESCWDH0100V0050X0600Y0400 Command Structure ESCWDHaaaaVbbbbXccccYddddCopy Image Area For the duplicate image see ImageWill not be printed Allowable ranges for these fields are as followsCutter Command Command Structure ESCNULaaaaOr label at a specified interval within a print job Between each cutCommand Structure Font XU Fonts U, S, M, OA, OB, XU, XS & XMExpansion command see Pitch command see Page 4-26. The default is 2 dots betweenCustom-Designed Characters command Default fontFont, Vector ESC$a,b,c,dESC$=data ESC$A,100,200,0ESC$=123456Pitch command can be used with Vector fonts Value of 50 is usedFont width and height values include asenders, desenders Other spaceCommand Structure Font WB Fonts WB, WL, XB & XLCharacter Expansion command see Character Pitch command seeExpansion rate is at least 3 times in each direction Characters may be enlarged through the use of the EsclBlank label or tag Form FeedESCAspaceESCZ Form Overlay, Recall Loses power, the overlay must be sent again Form Overlay, StoreLabel image may be stored in this memory area at a time Overlay bufferCommand Structure ESCGabbbcccdata Graphics, CustomExpansion command Commands. Therefore, always design and locate your graphicCustom graphic cannot be enlarged by the Escl Character Custom graphic is not affected by either of the RotationCommand Structure ESCGPaaaaa,data Graphics, PCXJob ID Store Command, you automatically select Font S with a Character Simply issue an Ascii CR at the end of each text lineJournal Print Expansion of 2x2. You also establish a base reference pointLines and Boxes ESCFWaabccccESCFWaabbVccccHdddd ESCFW02H0200It is recommended that all lines and boxes be specified Normal print directionMaximum allowable lengths are as follows LINE/BOXLine Feed Sato M-8400RV Command Structure ESCHhhhhESCVvvvvESCRMaaaa,bbbb Mirror ImageTo be applied to a glass or other transparent surface Label #1All data preceding the command will be mirrored This command can be used with the ESC% Rotate Fixed BaseReference Point command see Page 5-66. It cannot be used With the Escr Rotate Moving Base Reference Point commandTo an On-Line status see Operator Panel in of this Off-Line mode as soon as the current print job is finishedOff-Line/Pause ESCBP123456789 Command Structure ESCBPn...nPostnet Print Darkness Escax Sets the print length to 14 356 mm ESC AR Resets the maximum print length to 7 178 mmPrint Length, Expanded Print length, or until the printer is repowered It may be included in an independent data stream to specifySize of the maximum print area EscaxESCA3 commands Print PositionBbbb Command Structure ESCQaaaaaa Print QuantityPlacement Must be placed immediately after Esca Default As previously set in the printer configurationCommand or through the Operator Panel Allowable Print Speed settings are as followsRepeat Label To print duplicate of the last label printedDuplicate of the previous label will be printed Cycled off and back on since printing the previous labelChanges specified within the current data stream Replace Data Partial EditESC0 ESCzero Sato M-8400RV ESC100,50 Command Structure ESCaaaa,bbbbReverse Image Reverse image area is affected by the rotate commands Orientation when designing and sending the Reverse ImageBefore the Form Overlay command in the data stream Maximum allowable settings are as followsCommand Structure ESC%a Rotate, Fixed Base Reference PointDo not combine this command and the Escr Rotate command Command is receivedDefault value See Page 4-70 in the same data streamEscn command returns to the original base reference point Rotate, Moving Base Reference PointNormal Direction Escn Rotated Direction EscrDo not combine this command and the ESC% rotate command Custom graphic is not affected by this command. ThereforeSee Page 4-68 in the same data stream Always design and locate your graphic image to printESCF001-001,04,03 Command Structure ESCFaaaabcccc,dd,eeSequential Numbering Labels, we need 50 total labels. The commands would be as This command can not be used with the following commandsValue specified for Print Quantity see Page 4-61 should be Equal to the number of different sequential values desiredStart/Stop Label Calendar Option Commands Command Structure ESCWPabbb Placement Anywhere within the data stream Default NoneThen be printed on the label. This command does not change Printer’s internal clock settingSato M-8400RV ESCWAMM/DD/YY hhmm Command Structure ESCWAelementsCalendar Print Sato M-8400RV ESCWT9101311200 Command Structure ESCWTaabbccddeeCalendar Set Memory Card Option Commands Command Structure ESC*a,bb Memory Card Function Clear Card MemoryCommand Structure ESCEXa Memory Card Function Expand Memory AreaStandard Print Dots Length 178 mm Expanded with This command requires the Memory Card option. See your Sato Memory Card Function Fonts, TrueType RecallExample ESCBJR1020201000004SATO Memory CardMemory Card Function Fonts, TrueType Store ESCBJDcccccddddee...eESCBJ50 byte header ESCBJD5 byte hex memory offsetdataESCYR,01 ESC/D,01,99 Command Structure ESCYR,aa ESC/D,bb,cc...cMemory Card Function Format/Field Recall Command Structure ESCYS,aaESC/N,bb,cc Escyr Format/Field Recall commandMemory Card Function Format/Field Store ESCYS,01ESC/N,01,05Command Structure ESCGRaaa Memory Card Function Graphics, Custom RecallCommand Structure ESCGIabbbcccddddata Memory Card Function Graphics, Custom StoreEsca Command Structure ESCPYaaa Memory Card Function Graphics, PCX RecallPCX Graphics Recall command This command requires Memory Card option. See your SatoMemory Card Function Graphics, PCX Store ESCPIaaa,bbbbb,dataCommand Structure ESCBJFaaaaaaaa Memory Card Function InitializePrepares the card to accept data Your local Sato representative for informationCommand Structure ESCCCa Memory Card Function Slot SelectPlacement Memory Card Function StatusMemory Card ExampleExample ESCLD,,,%,#,&,*,~,0,0 Custom Protocol Command Codes DownloadCommand Structure ESCLD,a,b,c,d,e,f,g,h,i Is omitted between two commas, the default Non-Standard Protocol Command codes for that parameter will be used. SeeThis command must be sent as an independent data stream Preceding the Escz Stop code. No other commands can beTwo-Dimensional Symbols ESCBX03080505000000001 Two-Dimensional Bar Codes Data Matrix, Data FormatCommand Structure ESCBXaabbccddeeefffghh Character SET Encoding Number Scheme Bit CRCTwo-Dimensional Bar Codes Data Matrix, Print Data ESCDC00006000Two-Dimensional Bar Codes Data Matrix, Sequential Numbering Command Structure ESCFXaaabcccdddeeePrint Data Command To print sequential numbered Data Matrix symbolsSato M-8400RV Example ESCBV1,2,3,123456789,222,333,MESSAGEESC Two-Dimensional Bar Codes MaxicodeCommand Structure ESCBVa,b,c,ddddddddd,eee,fff,gggg.....ESC Secondary Message field ee...e must contain exactly Padded with exclamation point charactersRs represents Hex 1E, Gs represents Hex 1D, Eot Represents Hex 04, ESC represents Hex 1B and SpTwo-Dimensional Bar Codes Command Function Printer InputOptimum configuration Dd andee are set to all zeroes, the printer will calculateSato M-8400RV Section Interface Specifications Interface TypesInterface Specifications Receive BufferSingle Job Buffer Multi Job BufferRS232C Serial Interface RS232C Interface Signals PIN Direction Signal DefinitionCable Requirements Data StreamsOn/X-Off Flow Control Host Interconnection PrinterBI-DIRECTIONAL Communications Status Response STX 2 Byte ID1 Status Byte6 Byte Label RemainingETXStatus Byte Definition, Bi-Com Protocol Printer Connector Cable ConnectorSignal Level Centronics Parallel InterfaceAccessory EXT Connector PIN Direction Signal DescriptionExternal Output Signal Types This page left blank intentionally Initial Checklist Using the Centronics Parallel InterfaceTroubleshooting ESCA-DATA-ESCZUsing the RS232C Serial Interface Error Signals LED LCD Audible Error Condition To Clear Message BeepAspaceZ A3H-aaaaVbbbb BabbcccdAppendix a Command Quick Reference BWaabbb BXaabbccddEeefffghh CSaFaaaabcccc DdeeFWaaHbbbb FWaabbVcccGabbbcccdata GPaaaaaHaaaa IDaaRMaaaa,bbbb PaaQaaaaaa WBa XccccYddddWLa XBaRotate. Fixed Base Reference Point. Rotates printing $a,b,c,d$=data Data for Vector font #Ea Aaaa,bbbb@, nn...n ~aaaaWAelements WPabbbBJS EXa GIabbbcccddGRcc PIaa,bbbbbA-12 9001041 Rev. D Appendix B BAR Code Specifications BAR Code SymbologiesCodabar ESCB0bbcccd data d Ratio ESCBD0bbcccd data dESCD0bbcccd data d Character SetCommand Structure Ratio ESCB1bbccc* data CodeESCBD1bbccc* data ESCD1bbccc* dataUse the Line and Box command see Interleaved Two of Five I 2/5Ratio ESCB2bbccc data ESCD2bbccc dataValue of bb Narrow Bar Width Magnification Mils Factor Symbol= Width of narrow element in dots Calculating Mod 10 Check DigitSteps to find the correct check digit ODD EvenCheck digit is automatically calculated for EAN-8 Command Structure ESCB4bbccc data ESCD4bbccc dataCode and the human readable text below the symbol Industrial Two of Five B5bbccc dataBD5bbccc data D5bbccc dataMatrix Two of Five ESCB6bbccc dataESCBD6bbccc data ESCD6bbccc dataSubset B for 789, then shift to Subset C for Command Structure ESCBGbbcccdd dataSee Code 128 Character Table on Page B-18 ESCBAbbccc data d ESCBDAbbccc data dESCDAbbccc data d Ccc Bar height in dots DataDensity Ratio Dimension Char/inch Mils A-Z, -, ., Space, $, /, +, %UPC-E Bar codeBookland UPC/EAN Supplements Command Structure ESCBIbbcccd data UCC-128B-16 9001041 Rev. D Command Structure Escbp data Command Structure Data Format Data MatrixSequential Numbering ESCFXaaabcccdddeee Print Data ESCDCxxx...xStructure of this symbology Symbology Mode Postal Code Country Code Service Class Message LengthCommand Structure ESCBFaabbcddeeffffnnn...n Code 128 Character Table Value Subset a Subset B Subset CCode 128 Character Table Code 128 Character Table cont’d 9001041 Rev. D C-1 CUSTOM-DESIGNED Character ExampleSato M-8400RV Appendix C Custom Characters and Graphics ROW BIT MAP HEX9001041 Rev. D C-3 Custom Graphics Example 9001041 Rev. D C-5 C-6 9001041 Rev. D 9001041 Rev. D C-7 PCX Graphics Example Removing and Unwinding the Roll InstallationLabel Rewinder Appendix D Optional Features Operator SetupLabel Cutter General OperationLabel Dispense Option Label Dispenser RoutingLabel Dispense Option is ready for use Error Handling Error Description Indication RemedyPcmcia Memory Cards DescriptionD-6 9001041 Rev. D Calendar D-8 9001041 Rev. D Description Download Command StructureParameter Standard Setting Alternate Setting Appendix E Custom Protocol Command Codes ResetDownload Procedure 9001041 Rev. D E-3 E-4 9001041 Rev. D

Preface

SECTION 6. TROUBLESHOOTING

UPC-A/EAN-13

UPC-E

SATO M-8400RV