Schlage SRP-275 Appendix Troubleshooting, Error LED blinking pattern, Recoverable errors

SRP-275

11. Appendix - Troubleshooting

This chapter gives solutions to some printer problems you may have.

11-1 ERROR LED blinking pattern

The printer stops all printer operations for the selected paper section, goes off line, and the ERROR LED blinks when an error is detected.

• Errors that automatically recover

Error	Description	ERROR LED blinking pattern		Recovery
Rear cover open error	The rear cover is opened			Recovers automatically
(When recoverable				when the rear cover is
	when printing
Error is selected)(*1)			200ms	closed.
Print head	The temperature of the			Recovers automatically
	print head is extremely			when the print head
temperature error(*2)
	high.			cools.

NOTES

(*1) These conditions are selected by MSW8-5, 8-8. When MSW8-5 (mapping of the cover open status) is off, the error hasn’t occurred but there is a “paper end error” instead. If MSW8-8 is off, this error is handled as an automatically recoverable error.

(*2) Print head temperature error is not abnormal.

• Recoverable errors

When a recoverable error occurs, after the cause of the error is removed, the printer can recover from the error by receiving an error recovery command without turning off the power.

Error	Description	ERROR LED blinking pattern		Recovery
Rear cover open error	The rear cover is opened		200ms	Recovers automatically
				when the rear cover is
(*1)	when printing.
				closed.
Auto cutter error	The auto cutter does not			Recovers by error
(Type C only)	work correctly.			recovery command.
Home position	The home position			Recovers by error
detection error (This	cannot be detected due
				recovery command.
is “Mechanical error”)	to a paper jam.

NOTES

(*1) These conditions are selected by MSW8-5, 8-8. When MSW8-5 (mapping of the cover open status) is off, the error hasn’t occurred but there is a “paper end error” instead. If MSW8-8 is off, this error is handled as an automatically recoverable error.

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