If problems occur

Error checklist

Problem

Possible cause

Possible solution

 

 

 

No operation indication

Batteries are flat or

Replace the batteries or

 

accupack is flat

recharge the accupack

 

 

 

 

No mains connection (EM 100 G2)

Check the connections of the mains unit

 

 

 

No RF signal

Transmitter and receiver are not on the

Set transmitter and receiver to the

 

same channel

same channel

 

 

 

 

Transmitter is out of range

Check the squelch threshold setting

 

 

(see: „Adjusting the squelch threshold

 

 

(receivers only)“ on page 33) or

 

 

reduce the distance between

 

 

transmitter and receiving antenna

 

 

 

RF signal available,

Transmitter is muted (“MUTE”)

Deactivate the muting function

no audio signal,

 

 

Receiver’s squelch threshold is adjusted

see „Adjusting the squelch threshold

“MUTE” display appears on the

too high

(receivers only)“ on page 33

display panel

 

 

Transmitter doesn’t transmit a

see „Activating/deactivating the pilot

 

 

pilot tone

tone transmission or pilot tone

 

 

evaluation“ on page 35

 

 

 

Audio signal has a high level of

Transmitter sensitivity is adjusted too

see „Adjusting the sensitivity

background noise

low

(transmitters only)“ on page 32

 

 

 

 

Receiver’s AF output level is adjusted

see „Adjusting the audio output level

 

too low

(receivers only)“ on page 33

 

 

 

Audio signal is distorted

Transmitter sensitivity is adjusted too

see „Adjusting the sensitivity

 

high

(transmitters only)“ on page 32

 

 

 

 

Receiver’s AF output level is adjusted

see „Adjusting the audio output level

 

too high

(receivers only)“ on page 33

 

 

 

No access to a certain channel

During scanning, an RF signal has been

see „Scanning the channel banks for

 

detected on this channel and the

free channels (receivers only)“ on

 

channel has been locked

page 31

 

 

 

 

During scanning, a transmitter of your

see „Multi-channel operation“ on

 

system operating on this channel has

page 32

 

not been switched off

 

 

 

 

If problems occur that are not listed in the above table or if the problems cannot be solved with the proposed solu- tions, please contact your local Sennheiser agent for assistance.

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Sennheiser W100 manual If problems occur, Error checklist