Appendix
Problem | Possible Solution |
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|
• No picture | • Is connection to other components correct? Pages 13 to 17 and 54 |
•Is the correct input selected? 
Pages 13 and 21
•Is "On" selected in "Audio Only"? 
Page 29
•If the PC image is not displayed, check the following:
-When connecting a laptop PC to the TV, check that display output mode of the PC is set to external monitor.
-Check the resolution setting on the PC. Is a
Page 59
• Picture quality of HD programs is | • To enjoy HD images from external equipment, you are required to set up HDMI |
poor. | connection or component connection. |
| • If the program content is not of HD quality, HD images cannot be displayed. Check |
| that the program you are viewing provides HD images. |
| • The HD cable/satellite |
| via cable/satellite. |
| • The cable/satellite broadcast may not support a signal resolution of 1080p. |
|
|
• The TV sometimes makes a | • This is not a malfunction. This happens when the cabinet slightly expands and contracts |
cracking sound. | according to change in temperature. This does not affect the TV's performance. |
|
|
• The original home page cannot | • Is the ETHERNET cable connected correctly? Page 62 |
be displayed. | • Check the settings of "Internet Setup". Pages 64 to 65 |
•Some Internet functions used on a • The TV has only limited functions compared with regular PC browsers. 
Page 67 PC are not available from the TV.
Troubleshooting - 3D Images
Problem | Possible Solution |
|
|
• 3D images are not displayed. | • Is "3D Auto Change" set to "No"? Press 3D to switch to 3D mode. |
| • If "3D Auto Change" is set to "Yes" but no 3D images are displayed, check the display |
| format of the content being viewed. Some 3D image signals may not be recognized as 3D |
| images automatically. Press 3D to select the appropriate display format for the 3D image. |
| • Is the power of the 3D Glasses turned on? |
| • Are the 3D Glasses set to 2D mode? |
| • Is there an obstacle between the 3D Glasses and the TV, or is something covering |
| the infrared receiver on the 3D Glasses? The 3D Glasses operate by receiving a |
| signal from the TV. Do not place anything between the infrared emitter on the TV |
| and the infrared receiver on the 3D Glasses. |
|
|
• The 3D Glasses turn off | • Is there an obstacle between the 3D Glasses and the TV, or is something covering |
automatically. | the infrared receiver on the 3D Glasses? The 3D Glasses turn off automatically after |
| 3 minutes if no signal is received from the TV. Do not place anything between the |
| infrared emitter on the TV and the infrared receiver on the 3D Glasses. |
|
|
• Pressing the power button on the | • Is the battery in the 3D Glasses exhausted? If the LED light does not light after |
3D Glasses does not cause the | pressing the power button for more than one second, the battery is exhausted. |
LED light to light. | Replace the battery. |
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|
Troubleshooting - Error Message
The example of an error message | Error code | Possible Solution | |
displayed on a screen | |||
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| ||
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|
| |
• Failed to receive broadcast. | E202 | • Check the antenna cable. Check that the antenna is correctly | |
|
| setup. | |
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| |
• No broadcast now. | E203 | • Check the broadcast time in the program guide. | |
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| |
• An incompatible audio signal has | — | • This message is displayed when an audio format other than PCM | |
been received. Change the output |
| is input. (Dolby Digital and DTS audio formats are not supported.) | |
device audio settings to PCM. |
| - Set the audio output format of connected external HDMI | |
|
| equipment to PCM. | |
|
| - Refer to the operation manual of the external equipment for | |
|
| setting details. | |
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