Appendix
Troubleshooting
The problems described below are not always caused by malfunctions. Check the TV again before having the TV serviced.
| Problem |
| Possible Solution |
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• | No power. | • | Check if you pressed POWER on the remote control unit. (See page 16.) |
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| If the indicator on the TV lights up red, press POWER. |
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| • | Is the AC cord disconnected? (See page 9.) |
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| • | Has the power been turned on? (See page 16.) |
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• | Unit cannot be operated. | • | External infl uences such as lightning, static electricity, etc., may cause improper |
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| operation. In this case, operate the unit after fi rst turning the power off the TV or |
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| unplugging the AC cord and |
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• | Remote control unit does not | • | Are batteries inserted with polarity (e, f) aligned? (See page 15.) |
| operate. | • | Are batteries worn out? (Replace with new batteries.) |
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| • Are you using it under strong or fl uorescent lighting? | |
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| • Is a fl uorescent light shining on the remote control sensor? | |
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• | Picture is cut off. | • | Is the image position correct? (See page 36.) |
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| • | Are screen mode adjustments such as picture size made correctly? (See pages 31, |
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| 32 and 57.) |
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• | Strange colour, light colour, or | • | Adjust the picture tone. (See pages 34 to 36.) |
| dark, or colour misalignment. | • | Is the room too bright? The picture may look dark in a room that is too bright. |
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| • | Check the colour system setting. (See pages 23 and 50.) |
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| • | Check the input signal setting. (See page 59.) |
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| • | Check the HDMI Auto View setting. (See page 47.) |
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• | Power is suddenly turned off. | • | The unit's internal temperature has increased. |
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| Remove any objects blocking the vent or clean. |
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| • | Check the power control setting. (See page 30.) |
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| • | Is the sleep timer set? (See page 30.) |
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• | No picture. | • | Is the connection to external equipment correct? (See pages 12 and 13.) |
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| • | Has the input signal setup been performed correctly after connection? (See page 59.) |
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| • | Is the correct input selected? (See page 50.) |
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| • | Is the picture adjustment correct? (See pages 34 to 36.) |
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| • | Is the antenna connected properly? (See page 9.) |
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| • | Is “On” selected in “Audio Only”? (See page 26.) |
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• | No sound. | • | Is the volume too low? (See page 21.) |
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| • | Make sure that headphones are not connected. (See page 6.) |
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• | The TV sometimes makes a | • | This is not a malfunction. This happens when the cabinet slightly expands and contracts |
| cracking noise. |
| according to changes in temperature. This does not affect the TV's performance. |
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Troubleshooting-Digital broadcasting
The error message about reception of broadcast
The example of an error message | Error code |
| Possible Solution | |
| displayed on a screen |
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• | Failed to receive broadcast. | E202 | • | Check the antenna cable. Check that the antenna is correctly |
| setup. | |||
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• | No broadcast now. | E203 | • | Check the broadcast time in the program guide. |
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Cautions regarding use in high and low temperature environments
•When the unit is used in a low temperature space (e.g. room, offi ce), the picture may leave trails or appear slightly delayed. This is not a malfunction, and the unit will recover when the temperature returns to normal.
•Do not leave the unit in a hot or cold location. Also, do not leave the unit in a location exposed to direct sunlight or near a
heater, as this may cause the cabinet to deform and the LCD panel to malfunction. Storage temperature: f20°C to e60°C.
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