Before Requesting Service
Before calling for service, please check the following troubleshooting table.
| Symptom | Possible cause | Suggested solution | |
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| No power. | Power source is not properly | Connect power source properly | |
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| connected. | (pp. 8, 9). | |
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| Battery pack is not charged. | Charge battery pack sufficiently | |
Power |
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| (p. 7). | |
| Dew in camcorder. | Wait until dew dries (p. 67). | ||
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| Safety function is in effect. | Set Power switch to OFF and | |
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| remove battery pack; wait for 2 | |
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| seconds, then reinstall battery | |
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| pack and turn on power (p. 8). | |
| REC START/STOP | Erasure protect tab on video | Close tab or use a new cassette | |
| button does not work. | cassette is open. | (p. 65). | |
| Power suddenly turns | Camcorder left in Recording | Set Power switch to OFF and then | |
| off. | Standby mode for 5 minutes in | back to CAMERA. | |
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| CAMERA mode. |
| |
| Auto focus does not | Manual Focus mode is engaged. | Set to Auto Focus mode (p. 44). | |
| work. | Zoom used on close subject. | Zoom out from subject (p. 19). | |
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mode |
| Subject has little contrast in | Focus manually (p. 43). | |
| brightness, or is full of horizontal or |
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CAMERA |
| vertical stripes. |
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Bright subject | Occurs when shooting subject with |
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| produces wide vertical | strong contrast to the background. | ||
| lines. | Does not indicate a malfunction. |
| |
| Automatically zooms | Camcorder is unable to focus when |
| |
| out without operating | zooming in on subject within 6 feet | ||
| Power Zoom control. | (1.8 m), and automatically zooms | ||
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| out until it focuses on subject. |
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| No subject in the field of view. | Direct lens to some subject, or set | |
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| zoom to widest angle before | |
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| shooting (p. 19). | |
| Camcorder is in Demo mode. | Set DEMO MODE menu item to | ||
| automatically change. |
| “OFF” (p. 69). | |
mode | No image appears on | Video input channel on TV or TV | Select video input channel or TV | |
connected TV screen. | channel is not selected properly. | channel properly (p. 22). | ||
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VCR |
| Audio/video cable is not properly | Connect audio/video cable | |
| connected. | properly (p. 22). | ||
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Appendix
70