Introduction

Overview and Areas of Use

1Introduction

1.1Overview and Areas of Use

Apart from the standard features users already expect from phones, what functions are impor- tant for the successful operation of a communication solution?

The most important functions are mostly not implemented by the end users themselves. During installation and configuration, however, they form a basis that enables phones to be tailored to user requirements.

This is the decisive factor that shows whether the advantages of IP-based voice services can also be suitably integrated in the overall solution - from the user to the service provider.

IP terminals offer a range of functions and characteristics that were unknown or technically im- possible in analog or early digital system environments (for example, ISDN). But increased product flexibility requires more complex technology. For this reason, it is essential that VoIP devices be optimally configured for users while at the same time expenditure (costs, time, train- ing) must be kept to a minimum for service providers.

Different scenarios have different requirements. However the following factors are critical for all solutions:

Minimum network intervention or modification

No inflexible or costly preconfiguration at the terminal

No or minimum (one-off) user activities

There are two main scenarios:

Scenario 1: Communication solutions for medium-size and large businesses

This scenario has the following characteristics:

A stronger focus on internal communication performance, in other words the company runs key IT components itself. A typical example of this scenario is a Siemens HiPath 8000 real-time communication system installed in a company’s data center.

Medium to large installations (1000 - 10,000 subscribers).

Trained personnel available (IT, LAN and server operation), company-performed mainte- nance or partial implementation of Managed Services.

The Deployment Service Tool (DLS) is best suited to this scenario. This tool enables optiPoint terminals to be installed as plug-and-play devices and provides a range of high-performance functions:

Administration of up to 10,000 subscribers

A31003-J4260-M101-2-76A9, 03-2007

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XML Configuration Management, Administrator Manual

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Siemens 410 S V6.0, 420 S V6.0 manual Introduction, Overview and Areas of Use