Siemens HE2425 manual Service, Self Help, The Cooktop, The Oven, Cooktop Troubleshooting Chart

Service

Self Help

The Cooktop	Use these suggestions before calling for service to avoid service charges.
Table 11: Cooktop Troubleshooting Chart
Cooktop Problem		Possible Causes and Suggested Solutions
Element cycles more than	Pan base is warped and not making full contact with heating surface.
usual	Base diameter of pan is too small for the size of the element.
	Pan ingredients have boiled dry.
	Material of pan is a poor heat conductor; heat transfers too slowly
A slight odor is noticeable	This is normal with new cooktops and will disappear after several uses
when an element is turned on
Cooktop controls will not turn	Range is not receiving power. Check the power source to see if a fuse has blown or if
on	the circuit breaker tripped. Check cord to see if it is inserted completely into outlet.
	Cooktop panel is locked. Press and hold PANEL LOCK until indicator light turns off.
Scraper is not working prop-	The scraper blade is dull. The scraper is packaged with single-edge, stainless steel
erly.	blades. Replace with a standard single-edge blade.
Cooking results are not what	The cooktop is not level. Adjust leveling legs on bottom of range.
was expected.	Cooking pan is not the appropriate size or type. See “Cookware Selection Guide”.
Element cycles on the highest	This is normal. The temperature limiter operates automatically to protect the glass
setting	ceramic surface from extreme high temperature damage.
Water takes too long to boil	Time to boil can vary greatly depending on environmental conditions. See “Boiling
	Water” on page 25 for tips to decrease time to boil.
White cooktop appears to	The white cooktop may have a green tint while cooling down. This is normal. The cook-
have a green tint	top will return to its original color when the glass has cooled.
The Oven
Table 12: Oven Troubleshooting Chart
Oven Problem		Possible Causes and
		Suggested Solutions
The oven mode or temperature selected		The knob was turned too rapidly. Turn knob slower until correct wording or
or the numbers selected do not appear in		temperature appears. Review manual instructions when setting clock,
the display		timer, or Self-Clean.
Oven door is locked and will not release,		Turn the oven off at the circuit breaker and wait 5 minutes. Turn breaker
even after cooling		back on. The oven should reset itself and will be operable.
Oven is not heating		Check circuit breaker or fuse box to your house. Make sure there is proper
		electrical power to the oven. Be sure oven temperature has been selected.
Oven is not cooking evenly		Adjust oven calibration if necessary (see “Change the Oven Temperature
		Offset” on page 14). Refer to cooking charts for recommended rack posi-
		tion.

English 41