Siemens HE2425 Oven Troubleshooting Chart, Oven Problem, Possible Causes and, Suggested Solutions

	Service
Table 12: Oven Troubleshooting Chart
Oven Problem	Possible Causes and
	Suggested Solutions
Baking results are not as expected	Refer to cooking charts for recommended rack position. Check “Getting the
	Most Out of Your Oven” on page 27 for tips and suggestions. Adjust oven
	calibration if necessary (see “Change the Oven Temperature Offset” on
	page 14).
Food takes longer to cook than expected	The oven is carefully calibrated to provide accurate results. However, the
	temperature can be offset if food is consistently too brown or too light. See
	“Change the Oven Temperature Offset” on page 14.
Food is overcooked	The oven is carefully calibrated to provide accurate results. However, the
	temperature can be offset if food is consistently too brown or too light. See
	“Change the Oven Temperature Offset” on page 14.
Convection Bake Results are not as	If the Automatic Convection Conversion Feature is turned off, the tempera-
Expected	ture must be manually reduced by 25°F. If the feature is active, the temper-
	ature is automatically adjusted. See “Turn Automatic Convection
	Conversion ON or OFF” on page 16 for more information. Refer to cooking
	charts and tips for rack positions, cooking times and pan selection. Adjust
	oven calibration if necessary. See“Change the Oven Temperature Offset”
	on page 14.
Oven temperature is too hot or too cold	The oven thermostat needs adjustment. See Oven Temperature Offset.
Oven light is not working properly	Replace or reinsert the light bulb if loose or defective. Touching the bulb
	with fingers may cause the bulb to burn out.
Oven light will not turn off	Check for obstruction in oven door. Check to see if hinge is bent. When the
	Sabbath feature is activated, the oven light will stay on or off (as selected
	during set-up) during the entire Sabbath mode.
Cannot remove lens cover on light	There may be soil build-up around the lens cover. Wipe lens cover area
	with a clean dry towel prior to attempting to remove the lens cover.
Oven will not Self-Clean properly	Allow the oven to cool before running Self-Clean. Always wipe out loose
	soils or heavy spillovers before running Self-Clean. If oven is badly soiled,
	set oven for a five-hour Self-Clean. See Preparing the Oven to Self-Clean.
Clock and timer are not working properly	Make sure there is electrical power to oven. See Clock and Timer sections.
Porcelain chips	When oven racks are removed and replaced, always tilt racks upward and
	do not force them to avoid chipping the porcelain.
“F” and a number appears in display and	This is a fault code. Press Off to clear the display and stop beeping. Reset
control beeps	oven if necessary. If fault code remains and beep continues, record fault
	code, cancel oven and call authorized service technician.
With a new range there is a strong odor	This is normal with a new range and will disappear after a few uses. Oper-
when oven is turned on	ating the self-clean cycle will also “burn-off” the smell more quickly.
Control does not react when the pad is	Be sure that pad is clean. Touch the center of the touchpad. Use the flat
touched	part of your finger.
Fan is running during modes that don’t	On some models, the convection fan will run while the oven is preheating
use convection	for the bake mode. This is normal.
	Slide-in models also have a cooling fan that runs during every cooking
	mode.
Warm air or steam escapes from oven	It is normal to see or feel steam or warm air escaping from the oven vent.
vent	Do not block the vent.

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